All my listings are failing as of last night saying catagory 307 has to have custom item specifics??? is this something new???
I just took one of them and made fixed price and it listed just fine so what is going on???
Scott
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looks like some listed just fine and are the exact same category 307
not a happy camper..was wondering why auction sales have been terrible so far tonight......
Scott
not a happy camper..was wondering why auction sales have been terrible so far tonight......
Scott
I use blackthorne also to list and no errors at all...everything posts just fine
Hi Scott,
I'm sorry to hear about your recent posting troubles. I reviewed your account and found that some of your recent posting attempts were rejected by eBay because they have data in the Choose Item Specifics interface when eBay now only accepts the new format called Custom Item Specifics for the category you are posting to.
At the time eBay adjusted their system to make it so the old format of Item Specifics would no longer be accepted the categories in question, we updated our site such that any new listings (or saved listings that did not have data in the “Choose Item Specifics” section) would *only* display the “Custom Item Specifics” link that corresponds with the new format.
However, we decided to leave the “Choose Item Specifics” link there in any existing saved listings that already had data saved in that section so sellers could refer back to what was entered there when moving the data over to the “Custom Item Specifics”
In any event, in order to get each of these listings posted successfully, you should just need to click the “Choose Item Specifics” link, press the “Clear” button in the interface that shows up, enter those details in the “Custom Item Specifics” interface and then try sending them to eBay once more.
I hope this helps. If you need any further assistance with this, please feel free to contact our customer support team by mousing over the “Help” tab within your account and clicking the “File Support Case” option.
-Mike
I'm sorry to hear about your recent posting troubles. I reviewed your account and found that some of your recent posting attempts were rejected by eBay because they have data in the Choose Item Specifics interface when eBay now only accepts the new format called Custom Item Specifics for the category you are posting to.
At the time eBay adjusted their system to make it so the old format of Item Specifics would no longer be accepted the categories in question, we updated our site such that any new listings (or saved listings that did not have data in the “Choose Item Specifics” section) would *only* display the “Custom Item Specifics” link that corresponds with the new format.
However, we decided to leave the “Choose Item Specifics” link there in any existing saved listings that already had data saved in that section so sellers could refer back to what was entered there when moving the data over to the “Custom Item Specifics”
In any event, in order to get each of these listings posted successfully, you should just need to click the “Choose Item Specifics” link, press the “Clear” button in the interface that shows up, enter those details in the “Custom Item Specifics” interface and then try sending them to eBay once more.
I hope this helps. If you need any further assistance with this, please feel free to contact our customer support team by mousing over the “Help” tab within your account and clicking the “File Support Case” option.
-Mike
just opened a file for this.
I am hoping one of your guys/gals can do this in bulk as it would take me literally MONTHS to do each of my 1000's of listings in the 307 category manually without being able to list anything for months while I do this.
Scott
I am hoping one of your guys/gals can do this in bulk as it would take me literally MONTHS to do each of my 1000's of listings in the 307 category manually without being able to list anything for months while I do this.
Scott
Hi Scottg,
Hello again. I noticed that you have already received an answer to whether this would be possible through the support case you filed on the subject, but I was inclined to update this thread with the same information as well in case anyone else comes across it who is in a similar situation.
Unfortunately, we do not offer any functionality that would allow you to remove the data in the “Choose Item Specifics” section nor transfer it to the “Custom Item Specifics” section in bulk, so I'm afraid you will have to make that change in each of these listings individually.
As long as the listings that you are posting only show the “Custom Item Specifics” link and not the “Choose Item Specifics” link, you should not have to make any changes to that section to post them to eBay successfully though.
-Mike
Hello again. I noticed that you have already received an answer to whether this would be possible through the support case you filed on the subject, but I was inclined to update this thread with the same information as well in case anyone else comes across it who is in a similar situation.
Unfortunately, we do not offer any functionality that would allow you to remove the data in the “Choose Item Specifics” section nor transfer it to the “Custom Item Specifics” section in bulk, so I'm afraid you will have to make that change in each of these listings individually.
As long as the listings that you are posting only show the “Custom Item Specifics” link and not the “Choose Item Specifics” link, you should not have to make any changes to that section to post them to eBay successfully though.
-Mike