New here, jpg question...

Welcome!
I believe that you are correct. Auctiva is working on Phase II and I do believe (but I'm not certain) that it will have .gif capabilities. I could very well be wrong.

If I were you, I'd send a ticket to customer help. Having come from SD, You'll be amazed at how fast help tickets are answered.

I'd also advise taking the online class, the link is in my sig. It answers a multitude of questions and helps immensely.

Good Luck,
Donna

They didn't, then they did, now I notice any I upload are switched to jpg so I have no clue when they took away the gif ability and why

BTW - Welcome to Auctiva

Are you talking about the images in your custom template or your auction images? I use .gif images in all of my templates that are saved for use in Auctiva, but those images are actually hosted at either photobucket or my website. All of my item for sale pics are .jpg and they are hosted with Auctiva. Hope this helps!

Kelly

welcome to auctiva! as a fellow former sder, i think you'll find you'll like it here

like kelbel said, the easy workaround is to host your .gifs offsite on another system until auctiva gets .gif compatability back online.

if you dont have any webspace, photobucket.com will host for free and it's very easy to set up an account there.

dunno if you know, but if you dont need the ability to make a color transparent on a .gif and dont need animation, might consider converting images to .jpg. optimized jpegs are usually smaller and faster to download (which means customer can view more easily).

Actually, sometimes a gif is much smaller than a jpeg, and vice-versa. It all depends on the makeup of the image. If you have just a few colors in the graphic, a gif will be a smaller file. For images with a lot of colors, gradations, etc., you'll get much better results and a smaller file as a jpeg.

We support the .gif format.

quote:

Originally posted by starrynight:
Actually, sometimes a gif is much smaller than a jpeg, and vice-versa. It all depends on the makeup of the image. If you have just a few colors in the graphic, a gif will be a smaller file. For images with a lot of colors, gradations, etc., you'll get much better results and a smaller file as a jpeg.

you are correct and i stand corrected. there are situations where a gif is smaller than a jpg.

sometimes willing to admit when i'm wrong

quote:

Originally posted by Auctiva Bill B.:
We support the .gif format.

I knew you did but recently, last few months maybe, any gif's I upload are changed to jpg's

Ya, we were doing that for a bit...