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I've only done 1 listing thru Auctiva just to see how it works. This afternoon I sold a bunch of items to one lady that also bought something from the listing I did thru Auctiva. It wont let her check out with all the items. The item thru Auctiva is seperate from all the others. Is there a way to fix this before I list more?
Thanks
Original Post
Hi eyedocakes,

We are currently unable to accommodate combined invoices. We will be adding this feature for our phase II release later this year. Until then, there are a couple viable options:

1) Enable the "Allow Buyer to Edit Total Amount" feature in your checkout settings. This will allow the buyer to edit the checkout in order to reflect reduced shipping costs or multiple items.

2) If you turn off Auctiva checkout, customers will revert back to the standard eBay checkout for your newly listed items, which will allow you to combine invoices. Auctiva checkout can be disabled at Auctiva -> My Account(tab) -> Checkout Settings.

However, listing that were posted via Auctiva when Auctiva checkout was enabled will still go through Auctiva checkout.

For this transaction, I recommend you arrange payment from the buyer separate of checkout, for example, through a Paypal money request.

-Mike

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