Phishing emails

gowanMember

Hi,
just a gentle warning . i received what seemed to be an email from Auctiva warning me my eBay token was out of date and ever so helpfully giving me a direct link so i could update it.
Rather than use the link (call me suspicious) i went via the sign in page on Auctiva ,only to find my token was still valid.
So if you get anything similar in your mail box check in via Auctiva first.
I know this is teaching granny to suck eggs but there are new people out there who may not be aware.

Regards to All

8/7/128:59 AM

❤️ 0

Original Post

Replies sorted oldest to newest

auctivamikedAuctiva Customer Support Manager

Hi Gowan,

Thanks for contributing to our forum. Unfortunately, it is fairly common for hackers to send out *spoof* emails that purport to be from Auctiva (or eBay and Paypal) but actually contain links to sites that have been set up to steal the log-in information of unsuspecting users for the purpose of

Our token generation reminder emails actually do not contain any links but, as a general rule, it is best to exercise caution any time you receive an email that looks suspicious and/or prompt you to click a link and then enter log-in credentials.

Also, if you receive any more suspicious looking emails moving forward, we encourage you to forward them to abuse@auctiva.com so we can work on having those responsible for sending them out shut down as soon as possible.

I realize that you may already be familiar with some or all of these things, but I figured I would chime in this thread anyway in case this information is helpful to any other members of our community who may check it out.

-Mike

8/7/122:29 PM

❤️ 0