Hello westshorecc -
if your primary concern is to be compliant with the eBay links policy, the tool we have running for all accounts will remove the link to the old supersize page from active listings that are eligible for revision on eBay. The images would no longer supersize since that functionality is no longer allowed by eBay, but the links themselves will be removed where possible.
If you wish to have the new version of the supersize images added to your listings, please be aware that the new functionality does comply with eBay's new links policy and these images do not require a link to display. However, it is tied to the use of our new templates, so one of these templates would need to be applied to your listings for the images to supersize. At this time, we have no tool that is able to change out or add a template to an already active listing, so the steps for taking care of this on a listing by listing basis are the correct ones.
You can apply templates to Saved Listings in bulk if you wish to end active listings and then post them again from your Saved Listings using one of the new templates
Our engineers are looking into creating a tool that would allow templates to be added to already active listings and I will update this thread as soon as more information regarding such a tool becomes available.
- Craig
To add to my earlier reply; I spoke with eaby customer service. I am given to understand that eventually all external ads will be removed from listings. This is to assist sellers by reducing competition on outside sites and fraud and hacking incidents. They are also suppose to remove the bar that shows similar items from other ebay sellers. Eventually. With regard to the links policy, you still have to either cancel and start over or hunt up the replacement html. ebay is suppose to add more reasons for ending a listing to reflect sellers trying to comply with the new links policy. This is supposed to be done in the next week or so. An email will be sent.
So they are aware that a lot of listings will have to be cancelled in order to be in compliance. Fun times ahead, folks.
So they are aware that a lot of listings will have to be cancelled in order to be in compliance. Fun times ahead, folks.
Hi Craig, I appreciate the more complete explanation of how to use the template with the Saved listing to fix this compliance issue. I still am not able to discover why 37 listing did not update. They are eligible for revision on ebay.
I have tried the steps prescribed above, exactly as they are listed. However, nothing changes on my listings. No new templates are pulled up that resolve the supersized image issue. Even after all of the steps are completed, my auctions look exactly the same as they did before. The template is the same, the photos are the same, unable to be enlarged.
Hello westshorecc and BookCapitol -
in each of the cases you describe, we'd need to have a look at your accounts and some of the listings that are encountering the difficulties you have described in order for us to see what may be happening.
BookCapitol - please be aware that changes to your Saved Listings have no effect on the active listing, so if you have updated your saved listings to use a new template you will need to use the HTML from the Saved Listing to update the active listing on eBay as we have no tool to add templates to active listings in bulk. You can update the active listings as follows:
- Find your listing in your Saved Listings folder, make any necessary changes, and save.
- Click the Get HTML button to the right of the item on your Saved Listings page with the icon: </>
- use the Select All button and then copy the HTML in the popup window that shows
- Locate the item on eBay and open the "Revise Your Item" form.
- Scroll down to the "Description" section and then make sure that it is on the HTML tab.
- Delete the existing description HTML, paste the copied HTML in its place, preview your changes and continue and confirm your changes.
If this is not the issue you have run into or you are having trouble with these steps, please do let us know the details of where you run into trouble and some example listings in a support case so we can look into it for you.
- Craig
in each of the cases you describe, we'd need to have a look at your accounts and some of the listings that are encountering the difficulties you have described in order for us to see what may be happening.
BookCapitol - please be aware that changes to your Saved Listings have no effect on the active listing, so if you have updated your saved listings to use a new template you will need to use the HTML from the Saved Listing to update the active listing on eBay as we have no tool to add templates to active listings in bulk. You can update the active listings as follows:
- Find your listing in your Saved Listings folder, make any necessary changes, and save.
- Click the Get HTML button to the right of the item on your Saved Listings page with the icon: </>
- use the Select All button and then copy the HTML in the popup window that shows
- Locate the item on eBay and open the "Revise Your Item" form.
- Scroll down to the "Description" section and then make sure that it is on the HTML tab.
- Delete the existing description HTML, paste the copied HTML in its place, preview your changes and continue and confirm your changes.
If this is not the issue you have run into or you are having trouble with these steps, please do let us know the details of where you run into trouble and some example listings in a support case so we can look into it for you.
- Craig