Please help, problems log on auctive!!!

That means two different computers, right?

What exactly happens when you try to log on at the one that doesn't work?

HELP! I am getting error messages for everything I am trying to do on Auctiva. It would not even let me file a support request. I am trying to place a listing and nothing will load. Please help.

Thank you,
Yvette

https://community.auctiva.com/eve/forums?a=tpc&f=8386099...201012971#9201012971

Don't know if this will help..but at least you know you're not alone.

My Best,
Donna

HELP!!! every time I try to import photos I am getting an error page server and runtime what is this???
Donna F

Hey jacksmom

Seems like the whole site is having major runtime errors today. I have hardly been able to access any pages all day!

Hopefully it will be repaired soon.

Server Error in '/' Application.
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>


Please FIX

its still not working!! sunday of all days

I was just able to complete an ad, including photo's and, you guessed it, when I tried to post it the error message again and it did not post. I love activa and when it is working it is a dream but when it is not is verrrry frustrating.
please fix soon!!!
jacksmom

No I have only 1 laptop with 2 braodbands. When I try to log on with ADSL the page seems no response then tell me website error after 2 minutes.

I am having the same problem...each time I log
on I get the error message...started this
morning...sarcole

Yeah, the site is jacked up. I thought maybe auctiva was going pay only becaue when i try to up load image via the java bulk image loader I get a message that says "This version is only for evaluation. This message will not exist in the retail version." And none of my images load. And I've been getting random sever errors all day. Sometimes I'll reload only to get another error later.

I logged an issue and customer service said there were temporay server issues and I should try accessing auctiva via another url. I didn't get the page load errors but my images still didn't upload via the java bulk image loader. Seems to me that if there are these kinds of issues, the 1st thing they should do is post on the start page that they are having issues, ETCs, work around, etc. That way we know not to waste our time trying. The good news is that customer service repsponded in a matter of minutes.

POSTING AN EXPLANATION WOULD BE TO EASY! IT'S MUCH EASIER TO POST A LINK TO THESE SAME FORUM DISCUSSIONS!

Hopefully they're too busy fixing the problem to tell us what's going on...

Boy, is this frustrating!

Well, the window for trying to list something tonight is just about closed!

It's always tougher on Sunday because of the amount of traffic at both Auctiva and eBay, which slows down both sites. The best thing to do is schedule your Sunday auctions a day or more before.

How about if just ONE administrator sends an email blast, or just takes 5 seconds to post to the board, WHAT THE PROBLEM IS and an approximation of time it will take to fix??!! Who wants a FREE service if it doesn't work??

You mean you didn't chech the Auctiva NEWS message? It's chalked full of info. like The Auctiva Ebay Live 2006 Pin with picture. Now thats way more important, wouldn't you say!

After a couple days of probs, and finally getting one listing scheduled a couple hrs ago, I thought this was fixed???? Boy was I wrong!!! I F***'n GIVE UP!!! RUN TIME ERRORS ON JUST ABOUT EVERYTHING I DO!!! I even got one while trying to click on the Community link?

I F***'N GIVE UP!