Yup, me too. Am in the UK, but having just as many r/t errors as every where else. Gave up altogether yesterday having lost same listing 14 times. Managed to complete it and post it today, which was 3 hours ago and it hasn't been posted, despite being informed when I posted it, that it had been posted to ebay for immediate listing. Now sat in my saved listings marked 'Pending'. This is getting SO mind-numbingly frustrating!!! Auctiva has saved NO time and cost me LOTS of money in the past 3 weeks that I've been a member. If anyone has heard of an alternative free or cheap auction listing site that's any good and ebay compatible, PLEASE DO HOLLER!
I can't even get into my auciva...only the message boards. This is really getting ridiculous now.
Am I the only one that can't access my listings or images.... server error everywhere.
Funny how the boards work but no other part of Auctiva. For the last two days....RUNTIME ERROR, SERVER ERROR. NOOOOOOOOOOOO
I have been having trouble for 5 days now. It is a site issue. You can't list any competitors here they will removed.
Hopefully things will be fixed soon,i really like auctiva but have been trying some other alternatives.
Give me a shout on aim messenger rhaleyjr1965 for what i have been trying or drop me a email rhaleyjr@insightbb.com
Hopefully things will be fixed soon,i really like auctiva but have been trying some other alternatives.
Give me a shout on aim messenger rhaleyjr1965 for what i have been trying or drop me a email rhaleyjr@insightbb.com
I too am getting server errors right and left - all afternoon.
I have not been able to do any listing today. I did manage to reschedule the things that didn't get posted last night. What happening? If they don't go up tonight, that's two days of lost sales. Yikes! What a waste of time. See the guy on the right of the Auction Sniper ad...
I'm getting the same message and have not been able to list or get pics to upload for several hours now. Wassup Auctiva, can we get an update from you?
Right now, I can't even get onto your website except by clicking on your advertising in the middle of one of my active auctions....otherwise I get a timed out message. What the heck is going on?
File a help/support ticket. Maybe if all of us pester them they will get on the ball and give us some answers!
I have been a member for only a couple of months and I have a bigger support case file than listing file. This site never works! Why can you only get on the message boards and NOWHERE else?
This won't really help explain things all that well, but I wanted to let you all know that I've taken all of the development resources and put them onto stability assignements instead of working on phase 2.0 features.
I'm sure you'd all agree that having a fast, stable site is a lot more important than whatever new features we have planned for our next major release.
These projects are broken down into a few areas:
1. Database improvements. You've already heard about a lot of things happening and this is still a work in progress. Although you have not noticed because of other issues, the database performed a lot better over the weekend and today than it has in the past weeks.
2. Site development changes. Upgrading to .NET 2.0 and some other related upgrades.
3. Backend service optimizations. A lot of services that handle all of the grunt work, like updating the prices on your items and adding store windows need to be revisited.
4. Website slowness. A lot of what we're doing above is designed to solve the website slowness. But I wanted to mention it here as some additional optimizations not mentioned above will be specifically to improve site speed.
-Kevin
I'm sure you'd all agree that having a fast, stable site is a lot more important than whatever new features we have planned for our next major release.
These projects are broken down into a few areas:
1. Database improvements. You've already heard about a lot of things happening and this is still a work in progress. Although you have not noticed because of other issues, the database performed a lot better over the weekend and today than it has in the past weeks.
2. Site development changes. Upgrading to .NET 2.0 and some other related upgrades.
3. Backend service optimizations. A lot of services that handle all of the grunt work, like updating the prices on your items and adding store windows need to be revisited.
4. Website slowness. A lot of what we're doing above is designed to solve the website slowness. But I wanted to mention it here as some additional optimizations not mentioned above will be specifically to improve site speed.
-Kevin
Paraphasing here: When its good, its very, very, but when its bad its horrid. There is nothing wrong with our browsers, computer speed, locations, time of day, what part of the world we live in, etc, etc. Its the website. It can't handle the load.
Suggestion: When you find that golden moment? As quickly as possible do one listing or several with various themes. Go to Save Listings, capture the HTML and save it into Turbolister as templates Now fully relaxed and with all your hair intact. Use the templates over and over for your listings. You can cut and paste pics within the Auctiva template. I've done this for posting directly in Ebay or Turblister and they are accepted. Also if you are getting API error messages that EBay will not accept your listing? Try the same thing and I bet dollars to donuts, your listings will post. Well that's my plan...except the system is so bad and slow tonight, I was only able to capture the HTML for *one* listing in the past hour...oh well best laid plans.
Suggestion: When you find that golden moment? As quickly as possible do one listing or several with various themes. Go to Save Listings, capture the HTML and save it into Turbolister as templates Now fully relaxed and with all your hair intact. Use the templates over and over for your listings. You can cut and paste pics within the Auctiva template. I've done this for posting directly in Ebay or Turblister and they are accepted. Also if you are getting API error messages that EBay will not accept your listing? Try the same thing and I bet dollars to donuts, your listings will post. Well that's my plan...except the system is so bad and slow tonight, I was only able to capture the HTML for *one* listing in the past hour...oh well best laid plans.
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