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The search feature for closed listings is not working.


Search for 30 days / 60 days and get ALL listings going back for years.

Do a search for "fixed price" items and it brings ups "auctions" too.

Search for specific items and it brings up unrelated items.

*This is causing duplicate items to be listed ....an eBay violation
*It is causing auctions to be listed when searching and listing "fixed price" items only.
*It is also causing unrelated, unwanted items to be listed when they should not have been even been brought up in the searches.
Last edited {1}
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Hi trinkets,

Thanks for pointing this out. The Search Listings option on the current default Saved Listings page is actually designed to operate independently of any other filters on the page, including those you mentioned, so most of the behavior you have described seeing here is to be expected.

However, the new version of the Saved Listings page which can be accessed by clicking the “Try out our new and improved Saved Listings page!" link on the default version of the Saved Listings page was designed to take these filters into account when the Search feature is used so you may prefer using that version of the page instead.

For example, if you search for a keyword on the new version of the Saved Listings page, enable the “Fixed Price” filter and then select “30” from the “Listings from last ___ days” menu, you should only see the items which match your keyword search AND correspond with those other filters.

I am not sure what would cause a completely unrelated item to be returned when you search for a specific item though so, if you need further assistance with that particular issue, we would need to look into the specifics of that behavior on an individual basis.

I hope this helps. If you need any further assistance wit this functionality, please contact our Customer Support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.

-Mike
Hi trinkets,

Thanks for the clarification. However, I am unable to reproduce the behavior you described on the Closed Listings page so, while I cannot be sure why we are seeing different results, I suspect we may be initiating these searches a bit differently.

In order to test this out, I just enabled the Fixed Price filter by selecting “Fixed Price Items” from the Listing Type drop down menu and clicking the “Go” button below, then did a title search using the Search Listings tool. All of the results were fixed price items, even though auction format items otherwise would have been returned by the search.

Then, after restoring the Closed Listings page to its original state, I set the page to only show items from the last 30 days by selecting “30” from the “Listings from last ___ days” drop down menu and did the same title search using the Search Listings tool. Similarly, all the results returned were from the last 30 days.

If you are getting a different results than I described when using the same processes, I recommend filing a support case from under the “Help” tab within your account and we will be happy to continue working with you on this.

-Mike

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