I think there must be some problem with the integration since counters are to be added today.
Maybe a Sellathon support area on this board would be good since the other one goes out along with Viewtracker.
Will somebody be responding to issues on the Sellathon forum?
There was an issue with the Sellathon site that was resolved right around 9:30am. During the downtime you would not have been able to log into ViewTracker.
Hollyhock, I'm not sure why your account was refunded. I'll pass that onto the support staff.
For those with technical or billing questions, it's best to file a support case here:
http://www.sellathon.com/support.html
One quick note:
The free version of the Sellathon counter does not include the ViewTracker functionality. This is just for the free Sellathon hit counter that Auctiva will append to your listings automatically and you'll be able to view your hit totals on the Auctiva listing pages.
-Kevin
Hollyhock, I'm not sure why your account was refunded. I'll pass that onto the support staff.
For those with technical or billing questions, it's best to file a support case here:
http://www.sellathon.com/support.html
One quick note:
The free version of the Sellathon counter does not include the ViewTracker functionality. This is just for the free Sellathon hit counter that Auctiva will append to your listings automatically and you'll be able to view your hit totals on the Auctiva listing pages.
-Kevin
I did not see this addressed, sorry if it's a duplicate. I have not ever been a paying subscriber to Sellathon, although when I first started with Auctiva I used the trial ID until it expired. I want to turn on the now free Sellathon counter, and get back into the Sellathon site to view the information. I tried my login at Sellathon and it informs me that I am (still) expired. What do I need to do to get the benefit of the new free feature?
FYI - View tracker has been down for a few hours now.
Some of the paying users don't sound to happy.
Some of the paying users don't sound to happy.
Hi, it's in trouble due to an eBay change, down for how long it is not known.
This ex-user is not happy, just cancelled my renewal due tomorrow instead of upgrading although to be fair eBay is upsetting a lot of sellers and buyers lately.
This ex-user is not happy, just cancelled my renewal due tomorrow instead of upgrading although to be fair eBay is upsetting a lot of sellers and buyers lately.
I'm a long time user. Several outages a month is trying my patience as well.
It is also a very good idea not to host the HELP FORUMS of SELLATHON on the parent site, Help forums should always be available even when the parent site is DOWN!
Again today, the whole site is down.
Again today, the whole site is down.
Again. The entire Sellathon site is down.
The down time one might expect from a free service.
The down time one might expect from a free service.
It comes up for me:
http://forum.sellathon.com/
http://forum.sellathon.com/
quote:
It is working at the time of your post: 8.18pm, it was not working when Henderson posted at: 7.52pm and when I posted at: 4.52pm.
Yes, it does re-emerge, it still would be nice if the forums didn't go down when the main site does.
and while we are on the subject. SOMEONE! had better change the front page, so the news is a little more up to date!Latest News:
January 11, 2005:
Sellathon launches Version 3.0 of its popular ViewTracker software for eBay - GOOGLE NEWS
quote:
I do not think that anything infuriates me more than an "IT support type" comment like that
Are we to take from that, that support did not know the VT service and forum were ever down?