For the past week or two any items shipped and sold are not showing as shipped on the sales page.

 

itsjustme or is it?

Original Post

Its not you, have the same issue myself.

I filed a support case, I hope they fix it soon but have heard no feedback.

 

If you have not already filed a support case, I urge you to do so to apply pressure.

 

 

Hello itsjustme,

there is a known issue at this time regarding shipping data coming back from eBay and displaying on the Sales page of your Auctiva account.  Our engineers are aware of the issue and are seeking a solution.  I will update this thread as soon as we have more information regarding this issue.

In the meantime, for items you have marked on eBay, you can use the tools available on the Sales page to mark the same transactions in Auctiva .

Apologies for any inconvenience this may cause.

 - Craig

drop down boxes and anything you type is delayed, even check boxes delayed tried different browsers same response only Auctiva not working all other site are perfect

Hello Cam,

We are not aware of issues which would cause the other effects you have described relating to the pull down menus or typing on form pages, so I recommend that you first clear the cache of your preferred browser and then log back in.  If the difficulty persists, please file a support case from under the Help tab of the site providing the details of what you experience and where on the site this occurs for you and any other information regarding the steps you are taking, if this behavior occurs for you at specific times of day or any other details - please also let us know what you have tried on your end so our support team can look into it and assist you.

 - Craig

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