Shipped items not syncing with ebay

Hello itsjustme,

there is a known issue at this time regarding shipping data coming back from eBay and displaying on the Sales page of your Auctiva account.  Our engineers are aware of the issue and are seeking a solution.  I will update this thread as soon as we have more information regarding this issue.

In the meantime, for items you have marked on eBay, you can use the tools available on the Sales page to mark the same transactions in Auctiva .

Apologies for any inconvenience this may cause.

 - Craig

Hello Cam,

We are not aware of issues which would cause the other effects you have described relating to the pull down menus or typing on form pages, so I recommend that you first clear the cache of your preferred browser and then log back in.  If the difficulty persists, please file a support case from under the Help tab of the site providing the details of what you experience and where on the site this occurs for you and any other information regarding the steps you are taking, if this behavior occurs for you at specific times of day or any other details - please also let us know what you have tried on your end so our support team can look into it and assist you.

 - Craig

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