Shipping tool problem?

ladyofleatherMember

I opened several saved listing and when I go to shipping costs I can't change or enter an amount into the each additional item field the amount is showing light gray and some listings are not showing any dollar value. Has Auctiva locked this field so that Ebay shipping rules can't be overrided?
I'm also getting error messages on some of listings regarding third party checkouts and shipping errors that are very confusing??
Any one else having problems?

4/16/084:26 PM

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hdesignzMember

I am experiencing the same issue as well. I just figured that our eBay shipping rules automatically apply. It makes sense to me since since each additional item cost has always been the same in my Auctiva listings as on eBay.

4/16/088:42 PM

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ladyofleatherMember

Thanks for the reply, not seeing any EAI price on some of my items displayed makes me nervious.

4/17/085:58 AM

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hdesignzMember

Makes me a little nervous too! I did list a few 1 cent test items to see if eBay picked up the combined shipping discount, but it did not work when listing through Auctiva... it did work when I listed them directly through eBay though.

Maybe an admin or a long-time user will come along and offer their gracious assistance in this matter. If not, we can always file a support ticket for an answer.