Site Down 9/26 6:00am - 8:30am PDT New Features Release

I CANT LOAD ANY PICTURES! HELP! When I go to upload a pic it does nothing! DO i just need to wait longer?

I cant post anything. It says its posting, but nothing shows up on ebay.

I am able to upload pictures. I tried to post a store item, but it is not showing on my eBay store.

I am unable to see my scheduled listing. I guess I have to wait.

We're pushing a fix out right now to fix a number of the issues reported. To do this, we take down 1 web server at a time and most people will get automatically moved to a server that is still up. Just a heads up in case anyone does get kicked off the site.

-Kevin

We still cannot access scheduled listings and other sections?

quote:

Originally posted by keidee:
It is now 17.10 in the UK!

Hi fellow UK.
Same here, have to work it out myself the time scales, or look to download time differences for future reference.

Looking into new stuff, cheers xxxx Minty

I cant get seller details in Profiles to work. I cant add any measurements! HELP!

OK... Site is down.. But why didn't my scheduled listings post???? And why did they come up as EVENT errors??? TAX rate errors???? When tax rates weren't selected?

Thanks

Magic

UGH!!!!!

Can't wait to try the Thumbnail gallery! I use alot of photos but it will be nice to condense the auction with re-sizable thumbnails.
Good job guys

Steve

AUCTIONS NOT POSTING TO EBAY! Cannot get any response to this! I went in and listed an auction (or tried to) 4 times and it won't post to Ebay! Cannot get any help on why this is happening or due to the maintenance. If it's happening to me, it's got to be happening to others. Nothing is wrong on my end - everything's up to date (tokens), everything - anyone else not having any auctions post to Ebay?

Finally got into my scheduled listings, but am having API errors and tax rate errors when I haven't chosen anything with tax rates. This is terrible! Why did Auctiva have to choose THIS week to do this when we're all trying to get our auctions posted before the fees go up?

The majority of the errors posting to eBay were related to an issue with the new tax rate feature.

The post release update we just did a few minutes ago should have resolved this issue.

Please let me know if any listings you have tried to post to eBay since 9:45am PST are still failing due to tax rate issues.

-Kevin

What are the new features??

New features: http://www.auctiva.com/about/newfeatures.aspx

When I click on the "Select An Image" it does nothing. It says Error on page at the bottom left corner.

My costomers cannot pay using a credit/ debit card. There is some kind of server error.

Please help!

I cant POST anything! It says its posting but does not show up on ebay.

The image issue is happening for anyone who has specified a "custom gallery or eBay header image". If this is the case for one of your saved listings, I recommend not saving or posting it at this time. We will have the problem resolved shortly.

If you are using a gallery or eBay header image that is the same as one of the images already displayed for your auction, there should not be a problem.

-Kevin

I still cant get Seller Details in profiles to do Anything! I cant add measurements for the listings Im trying to create? HELP! Is someone checking it out?