Continue to have issues trying to get new images into listings
STILL GETTING API TAX ERROR 12:05 CST - WHEN WILL THIS BE FIXED?!?!?!?!?!?!?! A service is WORTHLESS as dirt (even if it's free) IF IT DOES NOT WORK!!!!!!!
listings are not posting
hey wolfman , Theyll fix it. chill
if I keep trying to post, and they dont show up, will they all popup at once on ebay when the issue is fixed? b/c I may not want all the ones I have tried and if so I dont want to keep trying to post , if they are all going to show up.
how will I know the issue is fixed? without continuing to try to post?
how will I know the issue is fixed? without continuing to try to post?
Everyone needs to be sure their auctions are set up for the correct curency. When I was making a new ad it had the C$ sign as the default symbol. I changed it to $ and hopefully that's for USA dollars. I think the default should have been $ since Auctiva is located in the USA. There's no way for me to delect photos when I'm using a similar listing to create a new one. I don't have a "Delete" to click.
People, calm down. Get your listing ready on Microsoft Word. That's what I am doing now. I can still upload my pictures, get them ready as soon the site is up and running.
If you would like to complain so much, why don't you switch to a PAID service. It's not like other services are 100% perfect.
Someday your internet connection may be down (EVEN when you PAY your bill on time).
If you would like to complain so much, why don't you switch to a PAID service. It's not like other services are 100% perfect.
Someday your internet connection may be down (EVEN when you PAY your bill on time).
Items that you attempt to post (or schedule) through Auctiva should either post or fail immediately.
The scheduled listings page should show an item with an error if there is one and in these cases, the item will not retry.
-Kevin
The scheduled listings page should show an item with an error if there is one and in these cases, the item will not retry.
-Kevin
LadyReno -- We now support eBay Canada on our lister page. Make sure the site choice at the very top of the lister page specifies "United States". The currency choice should only be available if you have "Canada" selected, in which case eBay allows users to post to eBay Canada in either Canadian or US currency.
-Kevin
-Kevin
EVERYONE...STOP...give the Auctiva Team some time to fix it. They are working their tails off. They'll get it fixed. Just take a chill pill, relax a moment. Everyone crying about tax API errors, listings not posting...just hold up a bloody moment n' it'll go again. It's not as fast as we'd like I understand, but Auctiva is by golly, made of humans, n' just like you working on the lawn mower, it takes a moment to get things fired back up!
Hi
Last posting has blanked out.
Each new posting saves the title and then loses everything when I go back in after saving.
First one lost has a pic and title in 'Saved Listings' but when opened is totally blank.
Any ideas?
Last posting has blanked out.
Each new posting saves the title and then loses everything when I go back in after saving.
First one lost has a pic and title in 'Saved Listings' but when opened is totally blank.
Any ideas?
OK...
Is there another "approximate" time that the site will be back to normal...or somewhat normal.
Its 1:24 PM in the east coast and 10:24 in the west.
Still can't post and still show tax errors.
Thanx
magic~
Is there another "approximate" time that the site will be back to normal...or somewhat normal.
Its 1:24 PM in the east coast and 10:24 in the west.
Still can't post and still show tax errors.
Thanx
magic~
Just let em know politely. If you don't see your problem posted then post it. Otherwise they won't know it's a problem.
there is a difference between complaining and making aware of problem. this thread is for making them aware of probs. or asking questions relating to probs with the recent upgrades
Thank You!
Lisa
Lisa
We're running an update to resolve the issues with images. (Can't remove, ebay header image is blank, etc).
Unfortunately, this update is on the database and is causing everything to slow down a bit. Customers are probably noticing timeouts sporadically as they navigate around the site.
The ETA for completion of this update is 10 minutes.
All other major reported issues should be resolved except for the tax table problem, which is continued to be investigated.
-Kevin
Unfortunately, this update is on the database and is causing everything to slow down a bit. Customers are probably noticing timeouts sporadically as they navigate around the site.
The ETA for completion of this update is 10 minutes.
All other major reported issues should be resolved except for the tax table problem, which is continued to be investigated.
-Kevin
I cannot list at all! Site is very slooooooooow, when I click on listings, it takes forever for it to come up, and then all I get is an error mess. Help!! Thanks!
A quick follow up to the tax table issue.
At 9:45 PST we did an update that resolved the tax issue for some users. Some users were still reporting issues though and this is what we are continuing to investigate.
-Kevin
At 9:45 PST we did an update that resolved the tax issue for some users. Some users were still reporting issues though and this is what we are continuing to investigate.
-Kevin
kev,
I think my photos are the same in my listing as the the one in my gallery or ebay header.
Please tel me if the ones I have been trying to post will all pop later.
thanks
I think my photos are the same in my listing as the the one in my gallery or ebay header.
Please tel me if the ones I have been trying to post will all pop later.
thanks
quote:Originally posted by solidasarock7:
hey wolfman , Theyll fix it. chill
Rock, glad you have time to sit & "chill" - some of us have to work for a living and try to squeeze in a bit of this stuff while we're on break or lunch hour. Can't do that if the site doesn't work. I have been coming back to this all morning and it still isn't fixed - after he said it was...