Site Down 9/26 6:00am - 8:30am PDT New Features Release

Lori,

The "switch to externally hosted images" link is still in the images section of the lister page. If it does not show up for you, I'd suggest following the link I mentioned above this post in regards to clearing you cache.

( link to the caching post: https://community.auctiva.com/eve/forums/a/tpc/f/4556093...611028842#1611028842 )

Let us know if this helps.

-Kevin

We have cleared the cache in both computers and are still unable to create similar listings. The listing shows up, but all the data within the listing is blank

777 -- This may be something specific to your listings. Can you file a support case on this issue and let us know specifically which listing you are using to "create similar" and also which path on our site you are taking to use the create similar functionality?

Help request page:
http://www.auctiva.com/help/requesthelp.aspx

Thanks,

-Kevin

When I try to look at my saved listings by folder it give me no listings found, no matter if I choose an eBay site or not. I've tried choosing each site but still get no listings.

Jasmine, that is definitely strange. I believe it has something to do with the fact you created commission plans but no consignor. I would try creating a consignor and see if this resolves things. We will look into the issue some more on our end as well.

-Kevin

Thanks Kevin for the reply. It appears that the create similar button is now working. I have been able to create the listings from create similar.

Hate to whine, but I had one of the "error" listings post to eBay 2ce. I had to delete 190157071069 as it was a duplicate of 190157071070... I will get hit with 2 listing fees Has this happened to anyone else?

Kevin, thanks! I added myself as a consignor and now it works!

Is there a way to bulk change the consignors in the saved listings?

auctiva checkout is not communicating with eBay to mark items paid.
this is very frustrating, I have go in and look through my receipts and manually mark stuff paid. I sell alot of stuff this is creating quite bit of extra work for me.

can somebody look into this please?

When searching through my saved listings by folder it is telling me that I have no saved listings. I have tried every folder I have set up and nothing is showing. Is this yet another known problem going on?

I am so scared that my scheduled listings are not even going to list tomorrow as problem after problem keeps showing up.

quote:

Originally posted by homeandgardenaccentsdotnet:
When searching through my saved listings by folder it is telling me that I have no saved listings. I have tried every folder I have set up and nothing is showing. Is this yet another known problem going on?

I just saw someone else is having this same problem. They were told that it was something to do with the commission and no cosigner or something like that. I don't have anything to do with commissions set up on my account so this would not be a problem with my account at all.

The following 1 listing(s) were unable to post because they did not pass validation and need to be edited before posting:

I got this message, what can I do? thanks

I have a question and need someone kind to help me, thanks: It is about the problem in posting listings, when I'm in the page of saved listing, I put a check mark next to one listing, then click the "Post Now" button above, in this case, there will appear some words like this "The following 1 listing(s) were unable to post because they did not pass validation and need to be edited before posting" and couldn't be posted. However, if I use another method: click the link of this listing and come into the page of creating, then click the button "Post" at the bottom, it will be successfully posted. Is anyone could tell me why this situation occured, and what is the difference between this two methods. A response will be very appreciated, thanks.

Just want to let the staff know that my scheduled listings were posted (around 7 pm). Thank you very much for the service!

Thanks for the advice Kevin. I left the computer alone until this morning, logged in and the issue has resolved itself. I should have mentioned that I had already cleared out my cache. Thanks Again.

When I go to active items and try to add photos I have uploaded I am unable to do so. I click on the image but nothing appears in the selected pictures box.

Can anyone help please?!?!

Automatic inseration of counters is not functioning. Just listed an auction and counter did not show up though my account settings say insert counter. And what is the 'hidden counter' that we can now select. Thanks.

I too am experiencing this, except I can't post no matter any method attempted. I get the death message of "The following 1 listing(s) were unable to post because they did not pass validation and need to be edited before posting" in red letters. Wasn't until the update yesterday (9-26-07) that this occured. Posted beautifully in the past. Auctiva...advise and/or fix ETA?

It is impossible to edit my imported and saved listings. When I try to edit a page comes up with no information.