Hi. I am new to Auctiva. I just opened an eBay shop and have been trying to create a cool shop layout. I have customised an Auctiva template and I am happy with the result. However, when I create listings, only the frame and the description appears. The rest is absent. Does this happen a lot and is there a simple solution?
I watched the turorial and have made my profiles and loaded them through a master profile. I think I have done everything correctly. My template is slightly elaborate perhaps but that cannot be the issue since this problem occurred when I only added text to the template. However, perhaps there is an error in the html code? I don't know. It just seems to me that something is preventing the template from loading properly when I create a listing. In the preview it shows perfectly. So I do not think there is anything wrong with the template itself.
I really need to post all my listings on to eBay as soon as I can and would be grateful for any help and advice with this issue. Example: Item number: 130138970480. My Auctiva username is Antraeus.
Thank you kindly.