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Noticed today while I was trying to schedule some listing's that I'm getting an error message from Auctiva as follows:
eBay listing failed to pass validation for the following reason:
The selected Return Policy is invalid. Please select either Returns Accepted or Returns Not Accepted

When you go to the returns accepted area of the lsiting template under Checkout Options there is no bax to check for the option??
I had al;readt set up our return policy with Ebay too.

Anyone else having this problem?
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Hi Community,

Thanks for letting us know about this. The behavior you are seeing is occurring due to a known issue associated with our site update today and our engineering team is currently working to resolve it as soon as possible. We will be posting further updates on this issue on the following thread of our forum as additional information becomes available: https://community.auctiva.com/eve/forums?a=tpc&s=3496045...451029813#5451029813

-Mike
Hi Community,

Update - The issue that was causing the return policy selection interface has just been resolved, so you should now be able to enter return policies in your listings once again. We actually updated our return policy interface to reflect eBay's new return policy format with this update.

If you encounter any additional problems with your Auctiva account, please let us know by contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

PS: Thanks for the kind words, arrowhead dealer. We're all doing our best.

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