As a senior system network engineer, I have the same issue w/ SLOW AUCTIVIA for the past several days. It IS NOT A VERIZON ISSUE...I have worked today (Saturday) with their most senior system engineers.If you do a traceroute from your computer to the router addresses Auctivia says, you will see your route to Auctivia. I have the same issues using 3 other Internet Providers excluding Verizon. 2 of the providers are High Speed (500mbps) Fiber channels, and SAME ISSUE.
Guess it might be time to CANCEL OUR ACCOUNTS w/ AUCTIVIA...unless they fix it real soon, and give us an ACCOUNT CREDIT for unable to provide what we pay for.
We work here full time and and lost quite a bit of time this week. I've had trouble off and on for a year. It's getting old. I've already moved on but will give it a few more days until I cancel. We are running a business through Auctiva and need consistent service.
Down here too
oh no....
oh no....
crap...off to practice my ebay listing skills.
Auctiva is crawling at home (verizon fios) and at my day job (comcast cable)
I am in the Central New Jersey/Philadelphia region
I am in the Central New Jersey/Philadelphia region
Oust here in Clearwater, with Verizon DSL has been slow for 4-5 days, freezing and delaying EVERYTHING. No problems with any other websites. Can't even make Support Ticket - filed one Friday that still hasn't shown up. What's up??
Hi Community,
We encountered some technical difficulties yesterday morning which caused many users to be unable to access the Auctiva website from just after 8 AM PST until 9 AM PST yesterday morning and that issue has since been resolved, but some Verizon internet users are still experiencing slowness and/or timeouts when using our site.
Although I understand some of you have contacted Verizon about this matter and have been told that this slowness is not originating from anything that is amiss on their end but, given our own findings, we can only respectfully disagree with any such conclusions.
However, we have escalated this issue through our ISP and have been assured that they have raised the issue with Verizon and are doing everything in their power to ensure this issue is resolved as soon as possible.
I will keep you posted on any new information which becomes available on this topic through this thread. We apologize for the continued difficulties!
-Mike
We encountered some technical difficulties yesterday morning which caused many users to be unable to access the Auctiva website from just after 8 AM PST until 9 AM PST yesterday morning and that issue has since been resolved, but some Verizon internet users are still experiencing slowness and/or timeouts when using our site.
Although I understand some of you have contacted Verizon about this matter and have been told that this slowness is not originating from anything that is amiss on their end but, given our own findings, we can only respectfully disagree with any such conclusions.
However, we have escalated this issue through our ISP and have been assured that they have raised the issue with Verizon and are doing everything in their power to ensure this issue is resolved as soon as possible.
I will keep you posted on any new information which becomes available on this topic through this thread. We apologize for the continued difficulties!
-Mike
Thank You Mike for the update. Glad to hear you are pursuing the matter to Verizon.
Today (Monday) at 3:15pm Eastern Time / NY we are experiencing very slow responses using Auctivia.
Hopefully this issue will resolve shortly.
Again, Than You!! for posting updates.
Today (Monday) at 3:15pm Eastern Time / NY we are experiencing very slow responses using Auctivia.
Hopefully this issue will resolve shortly.
Again, Than You!! for posting updates.
I am in Central New Jersey too. I have been having trouble with Auctiva since last week. It is so slow, it is impossible to work. It is not my computer or Verizon, because everything else works perfectly!
What can be done! Losing all this listing time, is losing us money!
What can be done! Losing all this listing time, is losing us money!
I'm with Verizon Fios and am having issues for the past 3 or 4 days, only with Auctiva. All other websites are up to speed. When will this be fixed as it is really hard to list anything.
Like the rest the site is nearly impossible to get any work accomplished. Super slow to open or save pages and move on to the next listing.
No problems with any other websites only Auctiva.
Please post any known updates as they become available. Thanks
No problems with any other websites only Auctiva.
Please post any known updates as they become available. Thanks
I'm in the Central Pennsylvania area with Verizon. Every other site works, Auctiva site takes 3-5 min to load and sometimes not at all. Frustrated :/
Same issue past days very bad today central NJ the site is not usable
Im in Manhattan NY & can see the New freedom tower IE: Satellite. Verizon is my provider ,wireless ,But Im having a horridly slow go on Auctiva the last 2 days. It is far worse today..or maybe I'm just that much more aggravated 
. I cant get any work done this way. Im just sitting watching the waiting to transfer window. Constant freeze: uploading pic's , Item specifics , Save ! It seems like I don't have wireless, yet all my other sites /programs are working fine, its ONLY Auctiva. I wish I had another listing provider at the ready. I need to work ! I need to rely on Auctiva and I can't seem to lately
. I cant get any work done this way. Im just sitting watching the waiting to transfer window. Constant freeze: uploading pic's , Item specifics , Save ! It seems like I don't have wireless, yet all my other sites /programs are working fine, its ONLY Auctiva. I wish I had another listing provider at the ready. I need to work ! I need to rely on Auctiva and I can't seem to lately
Verizon FIOS in Alexandria VA - Auctiva has been practically unusable for awhile now. This sucks.
This was Verizon's reply to me on 2/16/14. "We do apologize about this issue. If the issue is with a CDN server cluster owned by CogENT then we have no control over that. We do apologize about this issue but it is out of our hands, we cannot troubleshoot servers outside of our control. Mitchell
Come on people, I've been down for 2 days. Can't load photos or do much of anything but watch the circle spin around & around & around. This is ridiculous!
Come on people, I've been down for 2 days. Can't load photos or do much of anything but watch the circle spin around & around & around. This is ridiculous!
site has really slowed down in last fifteen minutes. is it just me?