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Okay, so I am getting the error message and none of my listings will post. I see there is a post stating that the problem was fixed and it was last posted on the 9th of March. Am I missing something? Please help me and respond to this message. I have been looking everywhere for an answer and can not find one. Is this being worked on? When will it be fixed? Do I need to do something? I love Auctiva and am grateful for the free templates but this is getting out of hand. I am always thinking...."Well, can I list today? Let's see!!"
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Hi mjakja,

Thanks for helping to bring this issue to our attention. I just responded to a similar question on the other thread you posted, which can be accessed via the following link: https://community.auctiva.com/e...455609321/m/92910024.

If you have any other questions regarding your Auctiva account, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike
Hi mjakja (& others),

Update - We have just received word that the issue that was causing some users to receive generic error messages when posting, saving, and scheduling should now be resolved. If you continue to receive those errors, please let us know by contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike
Hi grandmabarbara,

Thanks for letting us know about this. Based on what you have described, it sounds like we probably attempted to submit these items on your behalf and eBay rejected them. If this is the case, you should be able to see the records of those posting failures and the error messages that eBay returned by clicking the red number in the "Events" section in the upper-right of your Auctiva account.

If you are unable to find the solution to your problem there, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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