Get HTML button not working

Yes the html is a pop-up. I can't get it to work with firefox either (don't use IE for nothing) but I can get it to work in Opera cause a seprate tab pops up and says pop up blocked.

Ok, i like your idea.
So, I just downloaded Opera and got to Auctiva via that browser. Same thing. I don't get a seperate tab as you mention, either.

That tells me I've got something outside my browser blocking popups. I wish Auctiva would just dump the popups. They aren't neccessary, and enuf people complain about them.

I've got Norton turned off, and I've now tried 3 browsers. Anyone have a clue what could be blocking Auctiva's stupid popups?

Sorry that didn't work, however now you have the BEST broswer out there, Opera, lol. I love it.
I would suggest filling out a help ticket, they usually respond real fast, within a hour.

dont know how you connect to the 'net, but some of the various programs out there that isp's make you stick on your machine to use their service have popup blockers built in (netzero, aol, and peoplepc all have them for example. and i think the one that SBC tries to get people to use also has one)

I'm on DSL, and have no ISP Sofware running.

out of ideas, sorry. you've obviously got a popup blocker somewhere that is being overloked, but dunno where.

might double check the norton one (make sure that turning off norton turns off popup block) and that *.auctiva.com is in list to always allow popups from in IE popup settings.

but dont have any other ideas, sorry.

I've now completely dumped norton from my system. I've tried 3 browsers, and made sure "block popups" was off in all 3.

All to no avail.

I've gone into Task Manager, and deleted everything that started with "Google..."

Still no fix.....

Only thing I can suggest is to call your provider and tell them you can't get pop-ups. I have dsl, and I know my provider is always very helpful when I call.

either that or go to a computer technical board and ask for help.

Have you filled out a help ticket? Perhaps someone at auctiva knows something we don't.

Is it just Auctiva pop-ups? or is it all pop-ups?

If you go to saved listings, and click on a box and hit preview does the preview come up?

Could the firewall have anything to do with it?

It's all popups.
No, Preview doesn't work, either.
Turning off the XP firewall, does nothing.

if you would like me to have a look at it, will do so.

sometimes it just takes a second set of eyes to see what's right in front of you

load up windows messenger (start/programs/Windows_Messenger or start/run and type in C:\Program Files\Messenger\msmsgs.exe ) and then IM me wayoutwestusa at hotmail.com

note: if you dont have an MSN or hotmail.com acct will have to create a hotmail addy in order to use Windows Messenger)


Once we're both online at same time, you can
click Actions/Ask_For_Remote_Assistance (or right click my name in window and then left click "Ask for Remote Assistance") this will allow me to see your computer's desktop (just like you see) and with your permission will let me move your mouse cursor around screen. You will see everything I do, and you will have power to kill the connection at any time.

I promise I wont do anything malicious. (and like i said, you can kill it anytime and will see exactly what i do) Donna, Lisa, and some of the others here have known me for awhile, so hopefully they will speak for my character *slips each of them $20 under the table*

I recommend Steve (wayoutwest) he is a pretty smart guy. And I'd trust him in a heartbeat. I've known him almost a year, from a different site.

Your such a nice guy to offer to help, Steve!

quote:

Once we're both online at same time, you can
click Actions/Ask_For_Remote_Assistance (or right click my name in window and then left click "Ask for Remote Assistance") this will allow me to see your computer's desktop (just like you see) and with your permission will let me move your mouse cursor around screen. You will see everything I do, and you will have power to kill the connection at any time.

I didn't know you could do this, lol. Shows what I know, but now that I know. Beware, next time I have problems Steve, lol.

quote:

Originally posted by AngelLisa:
I recommend Steve (wayoutwest) he is a pretty smart guy. And I'd trust him in a heartbeat. I've known him almost a year, from a different site.

Your such a nice guy to offer to help, Steve!

Thanks for the kind words preciate it

quote:

Originally posted by AngelLisa:

quote:

Once we're both online at same time, you can
click Actions/Ask_For_Remote_Assistance (or right click my name in window and then left click "Ask for Remote Assistance") this will allow me to see your computer's desktop (just like you see) and with your permission will let me move your mouse cursor around screen. You will see everything I do, and you will have power to kill the connection at any time.

I didn't know you could do this, lol. Shows what I know, but now that I know. Beware, next time I have problems Steve, lol.

*runs and hides!* j/k

If you need some help sometime, sure ring me up! I may not be able to help, but I'll at least try.

Your probably safe, my daddy does most my puter work.

your poor dad *chuckle* j/k

if you do, just holler

Dirk - I assume you got the popup problem all sorted out, since we havent heard from you?

No, it still is not working.

quote:

Originally posted by Dirk:
No, it still is not working.

sorry to hear. like i said in an earlier post of mine in this thread, i will be glad to have a look at it if you want.

quote:

Originally posted by Dirk:
I've now completely dumped norton from my system.

First and foremost, I would ask if you manually went into your registry and deleted Norton, line by line. Despite what Symantec says, it's almost impossible to completely remove Norton without doing so. Using the "Add/Remove programs" usually just doesn't cut it. I don't know which Norton product or release # you had (have) but if you do a Google search on "remove norton blah-blah-blah 2005" or whatever, you can easily find directions on how to completely remove the product, including getting it out of your registry. This is a "been there, done that" for me - not heresay.

The next thing that kept my "Get HTML" from not working was not having my firewall configured to let Auctiva run pop-ups. My firewall is "Zone-Alarm", aka "Computer Associates eTrust Personal Firewall", and about a zillion others and a zillion other pseudonyms.

If by chance you've got it, (which it doesn't sound like), when you look at the source code of any web-page you will see a line something like this at the end of the "<head>" section: "<script language='javascript' src='http://127.0.0.1xxxx/js.cgi?pca&r="xxxx, </script>" where the "xxxx"'s represent variable length strings of numerals. That's the giveaway that you have Zone-Alarm or one of it's repackaged siblings.

Hope this helps.

CB

I am not running Zone Alarm.
I checked my registry, and Norton is indeed not present.