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HELLO EVERYONE, I am new to the Community but not to Auctiva - have been using for over a year now with not too many problems. At the moment I am PULLING MY HAIR OUT . On image selection I go to Select Image and then blue box upload - then browse then I can bring the pics in but then when I press UPLOAD TO LISTING (BLUE box) IT JAMS UP. At some times I can manage to upload say early a.m. but then later in the day it fails. Have written and spoken to Auctiva - cleared cookies, history and everything they have said but still problems continue. Is this just me or is everyone having a problem????? I have read someone saying drag and drop the pics - how do I do this. If I am lucky enough to complete a listing then when I post it just jams again - or if really lucky I can post successfully. SORRY TO BE A NEWB. but one has to start somewhere PLEASE SOMEONE REPLY THANKS A MILLION
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Hi Community,

Please see the post I made today on the following thread of our community forum for some information on the possible causes of the image upload failures that are being reported: https://community.auctiva.com/eve/forums/a/tpc/f/838609941/m/8661036203

However, the information I posted there would only apply to customers who are receiving "Failed" message when they try to upload images. If certain buttons aren't responding for you or something of that nature, there are probably some adjustments you can make on your end that will help - in which case I recommend contacting customer support.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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