How long is this update going to take???

Sunday night here....But it is taking a long time ?

I work every blessed day, to catch as many ebayers in all time zones possible. This scanty on again off again is really beginning to bug me. An update that takes 5 mintues, fine. But several hours? Sheeeesh....

Hi
We are working on it now, sorry for the wait!!

Thanks
Ed

I was beginning to think it was me......I have several listings that I was in the middle of ...one min it was there and poof it was gone........I wish there had been some notice....I am thinking about just listing the old fashioned way...the things need to be listed today so that they can get shipped at the first of the week.

Possible time frame there Ed? Thanks~

OK, I understand you're probably frantic right now, but so are many of us.

"We're working on it" does NOT tell us what we need to know.

Is this gonna take another hour, or another 3 days?

We'd like some clue ASAP, Please!

Please let us know how long to expect this to take....We need to make some decisions. ie, to list with ebay site or wait on auctiva. Please respond at your earliest convenience. Thanx and Semper Fi...

Hey Wonderwomankim....semper fi too..........former marine here........just thought I would say hello while I twiddle my thumbs.......

Jar Head!!!!


OOPS sorry thats the old grunt in me coming out again.

lol, sorry to butt in--but I thought a good "Hoo-rah" was in order.

I'm actually a Navy wife. But have known many nice Marines :-)

A big Oooh Rahh......to all the JarHeads on Ebay....

nice ??? Marine....lol

Twiddlin away too

Lol, mostly nice then ;-) I didn't want to offend any~~

I really hope you realize that your refusal to give people an update on what's going on is now costing you more customers than the service interruption.

No one likes to feel that their concerns are meaningless!

Did you take a customer service course from eBay?!?

Dear Auctiva support! Whatever you do, please do not do it on Saturdays and Sundays!!!!! Scheduling your changes on the weekend shows that Auctiva simply do not understand the business they are in. Sundays are 50% of eBay business, Sundays and Saturdays together are probably 80% of eBay operations. Please keep this in mind!!!!

They say it'll be back by 2:15PST. see "News" board.

Literally have days worth of work listed that needs to be posted and I can't get to it. This happened last weekend also.

ETA on the fix

Hey guess what, peeps can't get into SD all day and that's a pay site!

Every single site out there is gunna have problems no matter what. It helps to have a back up plan

The great news would have been a heads up before all this. Hello my friend Turbolister. *sigh*

Leather Neck!!!

Damn, there goes that turrets syndrom again. Nah just kidding. Really just having fun while we site here and wait. Since no one IM's me anymore.

Is there anyway to backup your listing here on your HD so you can at least use Turbolister and manually upload the listing?

I save a copy of all my pics on my HD and on another site.

All my templates are saved as well. If by chance I need to list from another site I can easily do so

quote:

Originally posted by Tabitha:
lol, sorry to butt in--but I thought a good "Hoo-rah" was in order.

I'm actually a Navy wife. But have known many nice Marines :-)

Yes, we Marines are pretty nice guys as a rule.
Steve

quote:

Originally posted by Serguei:
Dear Auctiva support! Whatever you do, please do not do it on Saturdays and Sundays!!!!! Scheduling your changes on the weekend shows that Auctiva simply do not understand the business they are in. Sundays are 50% of eBay business, Sundays and Saturdays together are probably 80% of eBay operations. Please keep this in mind!!!!

I agree...it's hard to believe they would even think about doing this stuff on the weekend BEFORE CHRISTMAS....UNBELIEVABLE!!!!!

Grafx: You can import all current and many past listings into TurboLister if you need to. In terms of photos, you'd have to have them available on your HD.

It would no do any good if all your listings are on Auctiva when it goes down unless you save them as you create them on your HD (the situation now).

Hi

We would not just start updating things in the middle of the weekend. It totally was not expected to occur, the failure. Now the process of fixing it is what we are all waiting for. Should be back up soon!

Thanks
Ed

Actually, if yor fairly savvy with HTML--it is possible to copy/paste from the code right into Turbolister. Or, c/p from an existing listing and paste it into the "design" portion of TL when creating (what I would recommend if you have no clue about HTML).

But, you would need to host images on another site and tag them in, or use eBays photo services.

I just went to one of my current auctions and viewed the source to re-create my template within TL.

time keeps on ticking...

I often cut and paste listings, but I have 2 listings scheduled to be posted in 2 hours. It won't do me any good if the site isn't up by then. I would have to wait until hopefully tomorrow to begin my auctions or just redo them from scratch with TurboLister.

something very strange is happening here. Sparedollar has been down since early this morning. You can only access their forums. Same thing here now. No access you can only get to the forums. My guess ebay screwed something up and it's effecting everyone. Does anyone here use stinkfrog or any of the other listers?

I think everyone just needs to cool down a bit. I am sure they are working very hard in fixing it. I was using a paysite before and they had problems like this often. If you have a problem, please just state it. Whining about everything and anything (expecially for a service you pay nothing for) is un-American (or is it just the American way these days)?

Relax. It wil get fixed. Or go ahead and use a paysite. You will see. You will have the same problems from time to time. I can't immagine what you will do then once you pay money out of your pocket. I am afraid you will kill someone (for $10.00 month maybe).

Think something happy. It's good for your health.

quote:

Originally posted by dwangel:
I think everyone just needs to cool down a bit. I am sure they are working very hard in fixing it. I was using a paysite before and they had problems like this often. If you have a problem, please just state it. Whining about everything and anything (expecially for a service you pay nothing for) is un-American (or is it just the American way these days)?

Relax. It wil get fixed. Or go ahead and use a paysite. You will see. You will have the same problems from time to time. I can't immagine what you will do then once you pay money out of your pocket. I am afraid you will kill someone (for $10.00 month maybe).

Think something happy. It's good for your health.

Amen, dwangel

I use *********--with NO PROBLEMS. Will switch exclusively to them now.

http://www.*********.com

Tab

[come on now... no ads please.]

Kill someone for $10 a month? A tad overboard. People have a right to be frustrated. No matter how new, or how little you pay, you expect there to be some consistency. Well, it is, I suppose, if you count problem after problem.

Most of us work around schedule of family & time is precious. I do pay for a site & most of you pay for this too if you offer the insurance & other options offered. And believe me, every sale that doesn't happen because someone couldn't see the pics or you can't list for hours & then your schedule is messed up cutting into your families' pocket, you have paid for this site.

I love the ease of use, when it works. I hope it works better after all the upgrades. I won't cancel my other service anytime soon.

I do use another site that is very affordable ($13.95 per month), not SD, & it works very, very well. No problemos. I personally like the ease of use on this site. Once it is fixed, I hope to switch over. I would be happy to pay, if it gets fixed too.

Those of you unaffected by not being able to list, or don't rely on eBay as income, just extra funds, I wouldn't be so quick to judge the ones of us who feed our families off of our eBay business. Many of us look for the best easiest to use company, it doesn't matter about the price. I would pay good money for this site, if it should work.

quote:

Or go ahead and use a paysite. You will see.

The hosting service that I use is $8/month for 1 gig of storage. My website has not been down - for any period of time - once since I started it. So, no -- this isn't something that you just have to deal with, even with pay sites.

Auctiva's benefit (to me) is the listing service combined with image hosting, especially with free scheduled listing. For high volume listers, regular outages - yes, even with a free site - are not acceptable. I'd gladly pay a monthly service for Auctiva if I knew I could rely on it as much as I rely on my webhost.

well I LOVE AUCTIVA even with the glitches. I supplement my income--in huge part with ebay and I like using Auctiva. although I do wish they would solve these problems soon

THANK YOU FOR THE HARD WORK..... Semper Fi

they are upgrading and that will hopefully provide us a better service in the future so the compromise is acceptable--at least to me.

Even at my job sometimes we all have to log off, twiddle out thumbs while our servers get rebooted, fixed, upgraded, it happens. . .

I guess if i really find it to be a problem I will get a back up image host but that is about it.

HAPPY HOLIDAYS!