Okay, here's an update. I posted this on an eBay board. I hope it helps someone keep from going bonkers.
And I hate that they call it the 'playground'! This is serious...
I'm stuck in the playground and can't get out!
I got put back into it this morning. No links show anywhere but I know I'm there. Even before going to Live Help. The second time I went, I got someone that actually cares, did all he could and is smart - Matthew. I even kept getting booted out of there. I'd ask for him back and would have to start over with a new person explaining the problem. I started just asking them to look up my other sessions that ended abruptly. Thankfully, one of those times, he was available again. We tried for over two hours. Now it's up to engineering.
In the meantime, I can't use the site much. I'm grateful the ASQ I had didn't hide their email address!
How am I here or anywhere else on eBay? lol (gotta laugh or cry) I've opened two browser windows, one for this and one to go elsewhere while waiting. I opened another tab here, to put on top and hide it because it irritates me to no end seeing it processing.
Engineering told Matthew that they haven't heard of this problem. That there shouldn't be any reason I'm not seeing the playground links. Let's try clearing cache and cookies again and see what happens. Beyond that, he honestly didn't know what to do.
Well, I've been very patient and I blew, telling him it's nothing personal. That's the same thing they told me when I went to them with the pay button problem. It was an unusual and unique issue and I got blown off, though she said she'd tell the technician department. (Remember how many started having that same issue in October, with rollout to repair on November 16th or 18th?)
I told him just because they haven't heard of it happening doesn't mean it won't because it has, to me, now.
And I'm very unhappy to hear this. I need help and should be able to get the help I need so I can list and deal with my current customers. And that since engineering hasn't heard of it, maybe they should pay me to present these problems to them since I seem to come across them when they're totally unheard of. Maybe they should take this 'playground' issue as a heads up for what's to come.
He had me run a search and give him the URL. HE could see the playground links where they're suppose to be. It was a bunch of gobbledygook for me and only one link was hidden in a row of gift pics. I highlighted all the text and found it. It didn't get me out though.
He's filed the report with the site engineers and it should be fixed shortly. I believe him, the part about reporting it, not the time frame.
He was quite frustrated at not being able to help me get up and running again.
His theory, and I think he's right, "From the sound of it, it looks like this "eBay playground testing" locks onto a member's IP Address." I think the engineers that will be repairing this should listen to him. I hope they do.
I was feeling somewhat like an idiot for not seeing that link before yesterday. Not any more. I'm once again sure it wasn't there and just happened to show up on the page where I saw it to get out. For a few hours. Now I'm locked in without a key. In the eBay Playground Twilight Zone! :_|
