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Ugh, I thought I was losing my mind. Yes, the message needs to be changed....updated for each issue! How frustrating!! A quiet night of the week and we cant even get our listings posted. It's bad enough that half the time the spell check doesn't work (only during really off, off hours), but now this. Hopefully all will be fixed soon. Thanks for your quick attention to this problem Confused
Good question about scheduled listings from a user... here was my answer as to if their scheduled listings will post or not:

For scheduled listings, it depends on what value you used for the option on the schedule page that says:

"If item is not posted at scheduled time, retry for:"

Let's say we come back online at 5pm, if your retry value was set to 30 minutes, then all auctions that you scheduled before 4:30 will fail to post. Auctions after 4:30 (prob 4:35 to be safe) should post.

Hope that makes sense.

For items that you used "post now" from the create listing page, they will not post. You'll have to reattempt posting those auctions if they have not already made it to eBay.
Kevin, I want to say thank you for posting all the updates and replys. You need to work on Sundays, it would keep alot of us that get frustrated and mad when problems happen and never hear a word from any one from Auctiva . We really like to hear what is going on and do not need any sugar coating. We just need to be informed, Thank you
hmmmm....I'm in NY and it's now 8:20pm. I quietly read the WHOLE thread about the maintenance.
Now what???
It's SELLER's Season on FEEBay and I need to list more so they can charge me more fees !!! hahaha!

Seriously...any chance we will be back up and running anytime soon?

Thanks in advance to any and all who answer

~Suzy~
Kevin,

I only ask these questions as food for thought. I don't expect a reply. One systems VP to another..

Can you explain why they are doing full copy of files after applying whatever patches they did? Why do this and keep everyone offline? couldn't they wait til like 2AM? Or just do the most critical files first? How can you do an effective job in QA in a real time environment like this?
If they ran out of space and needed to do a re-org then I understand. Or if there was significant file corruption and they needed to do a full repair. In either case the DBA and the QA folks need to get it together and be more proactive in managing the freespace and index sizes. Do the proper QA upfront and eliminate the problems.

FYI, whenever they told me 30 minutes to recover and get everyone back up, I get very skeptical. To me that means about 3 hours. So my suggestion is to ask ask ask what needs to get done in 30 minutes and is it realistic? Otherwise I would not put my name on a public post saying 30 minutes. I would at least pad the time some. If it comes in early hey, great.

As for going off and doing something else while waiting for the site to come back up. Good suggestion and that's what most of us did. BUT we have items that we want posted tonight. We need to get these items out there so whatever else we are doing isn't that important. I want to get my posts out there. Plus the work that we have been doing writing ads for the past 3 days and scheduling the campaign to launch tonight is in jepordy. So it's alot more impact that just 30 minutes or even 3 hours.

Feel free to delete this post at your convenience.
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