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I'm surprised to have received this e-mail only to find there's no correpsonding thread in the forums (not even in News?!).

FYI, this was defaulted to ENABLED in my Auctiva preferences.

quote:
Offer buyers peace of mind while increasing your bottom line!

Auctiva is excited to announce the release of BuyShield. BuyShield offers product warranties that deliver premium customer care and the security that buyers want when making a purchasing decision. BuyShield is great for sellers too! Potential customers who browse your products will know that you are a trustworthy and serious seller with BuyShield. Buyers appreciate sellers who offer protection from the cost and hassle of items that inevitably malfunction or break.

BuyShield offers your customers instant warranty quotes with a single click of the mouse. The widget keeps the buyer engaged with your listing instead of directing them to another page to get pricing information, as some other warranty providers do. BuyShield makes it easy to offer this service to your buyers. The warranty widget will automatically be added to listings where it is logical to offer a warranty, such as electronics, computers, and tools. Additionally, we pay you ten percent of the profits for all warranty sales generated by your widget.

How does the Widget work? What does it look like?

Warranty Quote Widget


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The warranty quote widget is discreetly placed at the bottom of your listings, centered on the page. With a single click, the widget expands down to reveal the price of a warranty for the item in the listing. Buyers have never had such a simple and direct way of finding coverage - your customers do not leave your listing to get the quote.

BuyShield Seller Stamp


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Where it is not logical to have the BuyShield warranty widget shown, e.g. stuffed animals, ceramics, and soaps, we offer sellers the ability to stamp their listing with our BuyShield Seller Stamp. The stamp informs buyers that you offer BuyShield warranties on eligible items. To opt in for the BuyShield Seller Stamp, visit the account preference page and enable it.

When will the widget be available?

This service will start in a couple of weeks. We will be tracking the origin of each warranty sale and will credit your BuyShield account for the sales that come from your listings. Starting in 2009, we will unveil our profit sharing system and distribute those profits to you. We want the best for our sellers and their customers. BuyShield is one more service that separates you from the rest!

Happy Listing!
Auctiva Staff

*BuyShield Terms & Conditions

**We're confident the new BuyShield warranty widget will both enhance your relationships with your customers and make you extra money. However, should you wish to opt out of using this free service, you can either remove the widget on a per listing basis by disabling the BuyShield option on the lister page, or change the setting for it in your account preferences. http://www.auctiva.com/account/preference.aspx.
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hi
a copy of the text from the T and C's of the buyshield
You will be paid ten percent (10%) of the net revenue ("Revenue Share") BuyShield realizes for each valid Service Contract sold that originates from your copy of the Widget. You may be eligible for additional or extra payments from time to time, and agree to abide by all conditions in order to receive these payments . Payments of Revenue Share to You will be made through a payment mechanism of BuyShield’s choice in a time and manner which is at the sole discretion of BuyShield. You are required to:

1. Meet all conditions for payment;
quote:
(what are these!!!!!

2. Provide and maintain accurate contact and payment information associated with Your PayPal account;
3. Provide a valid U.S. tax identification number and a fully completed W-9 once payments to You have reached $600; and
4. Pay all applicable taxes or charges imposed by any government entity in connection with payments under Care Plus Program.

Payments will be calculated solely based on records maintained by BuyShield.

back to me

for number 3 im in the UK so how does this apply to me? and should it have been pre enabled in my account if i cannot do this?

what are the conditions to be met? and i have looked at there website, it does not give a very well established look, how long have they been going? are they going to go 'bust' once they rake in enough? and perhaps not fulfill the buyers warranties in which case will they fall on me?

there also this piece of text that is worrying:
You agree to indemnify and hold BuyShield harmless from any and all third party claims

is this saying, that should for example the buyers neighbour gets an electric shock through misuse or damages the buyers computer that i will be held responsible?
or as bad a thing it is to say, that should a fire occour from for example an electrical iron that it comes back on me?

i need clarification
rob
quote:
Originally posted by NCSTec:
Hi all,

I can see how to turn this on for new listings, but what about existing listings? Do I have to manually edit each one, or can it be added automatically when I relist unsold items.

Thanks,

NCSTec.


We started just adding the warranty widget to new listings. I'm meeting with some people today to consider adding it to all existing listings as well.
thanks megan, im glad someone else can see some issues with the setup as well, before considering rolling this out into all listings, which at first glance i am entirely happy with, until i read further in, but i feel the points i made are valid and will affect everyone including Auctivas reputation should things go awry.
some answers or at the very least some opinions would not go amiss.
rob
another point
why is it that buyshield give no FAQ? and instead leave this to the sellers/buyers to interpret as they please? it was mentioned somewhere that we would have to maybe answer some questions from buyers regarding buyshield but surely buyshield could include a link with the widget for the majority of simnple questions?
why is this not done
rob
Still waiting for an official answer as to whether buyshield offers international cover.

The USA only phone number implies no.

The fact that it defaulted to "on" for my Aussie listings and that it converts AUD values into USD suggests yes.

The fact that the quote doesn't mention what currency the policy cost is in suggests no - or that this wasn't well thought out...

The FAQ doesn't mention it

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