When I do a cut & paste from my word doc to the listing description box I'm asked 3 things: if I want to allow, then if I want to clean up doc, then asked to allow again. Very annoying. Anyway around this??
TIA
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Are you using the Paste from Word button on the toolbar? Note, Word markup language code isn't compatible and needs to be cleaned for use in the editor.
Danno
Danno
I'm not using the Paste Button however I am cutting from a word doc. What is Word Markup?
Word uses a markup language code that's not compatible with HTML (HyperText Markup Language) code. That's why HTML pages created by copy and paste of Word documents often won't display correctly (especially with other than the IE browser) and can corrupt the page.
That's why that paste button is there, to cleanup the bad Word code (and I don't mean offensive language).
Danno
Edit: Let me emphasize that it has NEVER been an acceptable practice to place Word Code in listings on eBay and could in fact be interpreted as a policy violation under their practices and site interference policy. eBay is more and more ENFORCING policy with listing cancellations and suspensions. I'm not at all unhappy that the editor is doing its job in cleaning up bad code. Is Auctiva (therefore) looking out for the Community's best interests? Well, my vote is YES.
That's why that paste button is there, to cleanup the bad Word code (and I don't mean offensive language).
Danno
Edit: Let me emphasize that it has NEVER been an acceptable practice to place Word Code in listings on eBay and could in fact be interpreted as a policy violation under their practices and site interference policy. eBay is more and more ENFORCING policy with listing cancellations and suspensions. I'm not at all unhappy that the editor is doing its job in cleaning up bad code. Is Auctiva (therefore) looking out for the Community's best interests? Well, my vote is YES.
Thanks Danno....If I understand you correctly what is the correct (desired) way to enter item descriptions?? You surely cannot mean to type each and every description from scratch?? I shudder at the thought..
Hi,
Use a text editor, like Notepad, to create the text and copy - paste the text to the description editor, then add the formatting.
You could also use a good HTML/CSS desktop editor to create the code for copy - paste using the editor in HTML mode. However, the new editor is somewhat picky about standards compliance. I'm still experimenting with that later option to see if its got limitations. For the moment, I'd follow Auctiva's latest recommendation (actually not new) and use Notepad or any text editor.
Word does have a Save As HTML capability. You'd just need to be selective on what you copy, i.e. it probably saves as a full document with <HTML> tags etc. that aren't needed.
Danno
Use a text editor, like Notepad, to create the text and copy - paste the text to the description editor, then add the formatting.
You could also use a good HTML/CSS desktop editor to create the code for copy - paste using the editor in HTML mode. However, the new editor is somewhat picky about standards compliance. I'm still experimenting with that later option to see if its got limitations. For the moment, I'd follow Auctiva's latest recommendation (actually not new) and use Notepad or any text editor.
Word does have a Save As HTML capability. You'd just need to be selective on what you copy, i.e. it probably saves as a full document with <HTML> tags etc. that aren't needed.
Danno
I tried their recommendation and it worked this morning. When I went to use the profile this afternoon, it was back to tiny little text and no matter what I did to change it, it would not stick. I also changed all the seller details and that is back to cr*p too. Now my listing has one size text in the top portion and another in the bottom. Sometimes if I do a preview twice in a row, I get two different versions. Text size changes at will.......but not my will. Nothing but a waste of time trying to fix because the fix doesn't work.
Queen, I believe I have a similar annoying problem. I will type in the description box. It will be all one size. Then hit enter to start a new paragraph and it will be small text. If I back up to first paragraph and type what I want to go in the second paragraph, then click at the start of it and hit enter it works that way but is really annoying.
Also I have some words that are in my Master profile in the description area that are both bold and underlined. If I click after them to type but only want plain text, I'll click bold & underline again, then the text blinker moves up a line. I tried for ten times then for some reason it started working right again. Some serious issues here. I'm going to write to Auctiva about it also.
Wes
Also I have some words that are in my Master profile in the description area that are both bold and underlined. If I click after them to type but only want plain text, I'll click bold & underline again, then the text blinker moves up a line. I tried for ten times then for some reason it started working right again. Some serious issues here. I'm going to write to Auctiva about it also.
Wes
I'm trying to follow this as I'm having all the same problems with the new editor.
For the benefit of people like myself, who have no knowledge of html, etc, please can we have a step by step remedy in plain language? I gather that because I have previously copied/pasted text into my listings, that they are now 'corrupted' in the new editor and that is causing all the unwanted changes in font size/colour, spacing, etc. Will this now affect all my existing listings? How can I make sure it doesn't happen in the future?
From what I've read, I understand I have to copy the whole of my text into Notepad, remove the old corrupt formatting, paste the text back into the editor then format the whole thing again from scratch. The part I'm not sure about is how to remove the old formatting, and do I do that before copying into Notepad or after? Instructions for Dummies, please, someone?
And is this the way things are going to be in future? Is copying/pasting from old listings or elsewhere absolutely out now? (Unless we 'clean' them elsewhere first.) It's starting to look like the whole reason I chose Auctiva in the first place, i.e. the ease of writing good listings, has now gone. I rarely write listings from scratch as it is easier to edit an existing one, but it is disconcerting to hear people are having problems even when writing a complete listing from scratch. If the problems are due to old code, how can that be?
Maybe I'm just thick. I'm certainly getting p****d off, that's for sure...
Jane
Silk Dreams Lingerie
For the benefit of people like myself, who have no knowledge of html, etc, please can we have a step by step remedy in plain language? I gather that because I have previously copied/pasted text into my listings, that they are now 'corrupted' in the new editor and that is causing all the unwanted changes in font size/colour, spacing, etc. Will this now affect all my existing listings? How can I make sure it doesn't happen in the future?
From what I've read, I understand I have to copy the whole of my text into Notepad, remove the old corrupt formatting, paste the text back into the editor then format the whole thing again from scratch. The part I'm not sure about is how to remove the old formatting, and do I do that before copying into Notepad or after? Instructions for Dummies, please, someone?
And is this the way things are going to be in future? Is copying/pasting from old listings or elsewhere absolutely out now? (Unless we 'clean' them elsewhere first.) It's starting to look like the whole reason I chose Auctiva in the first place, i.e. the ease of writing good listings, has now gone. I rarely write listings from scratch as it is easier to edit an existing one, but it is disconcerting to hear people are having problems even when writing a complete listing from scratch. If the problems are due to old code, how can that be?
Maybe I'm just thick. I'm certainly getting p****d off, that's for sure...
Jane
Silk Dreams Lingerie
I copy and paste from Word every single day and NEVER have a problem. I do wonder why so many of you are having problems! When you copy and get the "clean" message, are you unchecking the box that indicates "Ignore format". If you don't uncheck that box, I think you will have problems.
quote:please can we have a step by step remedy in plain language?
Jane,
If you are pasting from plain text (like Notepad), use the Paste from plain text ICON to do the paste.
Same advise for pasting from Word, use the Paste from Word ICON. Follow JeanieB's advise to have the editor convert from Word to HTML/CSS and it WORKS!
If you were using the old paste method of right-mouse click and paste or Ctrl-V, those methods are a PROBLEM, especially with Firefox. It doesn't insert the text and build code correctly. That's what causes the editor to later dump the formatting.
Danno
Aha! Thank you. I use IE rather than Firefox, but I am definitely a right-mouse-clicker, so I will use the icons from now on.
It'll be a few days until I do some more (re-hashing of) listings, so I will report back at a later date.
Thank goodness for a simple fix - it was becoming a nightmare! The more I tried to copy/paste, put the formatting back into a listing and adjust the spacing, etc, the more bizarre the preview looked...!
Thanks again.
Jane
Silk Dreams Lingerie
It'll be a few days until I do some more (re-hashing of) listings, so I will report back at a later date.
Thank goodness for a simple fix - it was becoming a nightmare! The more I tried to copy/paste, put the formatting back into a listing and adjust the spacing, etc, the more bizarre the preview looked...!
Thanks again.
Jane
Silk Dreams Lingerie
You can use a hammer as a screwdriver, but you probably won't like the results. 
I'm chalking this one up to learning curve on something new, where we all were pre-condition to do it the wrong way. Yep, I'm a right-click addict too. hehe
Danno
I'm chalking this one up to learning curve on something new, where we all were pre-condition to do it the wrong way. Yep, I'm a right-click addict too. hehe
Danno