Please hurry!!

hi I am the same and I live in the UK the sysstemis down.

same thing here!!
what's up? and how long is it going to take?
thanks

WELL IT FIGURES NO IMAGES AGAIN, BEEN TRYING SINE 2 A.M. SEEMS EVERYTIMNE EBAY HAS A 10 CENT SALE ON LISTINGS AUCTIVA IS DOWN , DID THE SAME THING LAST TIME EBAY HAD THIS SALE.

do you think it over loads and crashes

YOU WOULD THINK AUCTIVA WOULD AT LEAST LET US KNOW WHATS GOING ON AND HOW LONG WE HAVE TO SIT IDLE.

I doubt Jeff is awake yet, but when he does get to work..

Jeff, why don't you post a message to the login page asking sellers to remove un-needed images to free up some system resources?

As you can see, many of us are ready to get to work .

Great idea so hopefully he will read this thread

I also cleared as many as I could which was not a lot as I normally clear them as soon as the item is mailed to the bidder

I wonder if it possible to transfer ¼ or more mages from the overloaded server to another server just for today to help with seller's auctions because of the 10¢ fixed fee?

Removing images doesn't seem to help. The times we need this the most are the times it works the least - and nobody at Auctiva will respond.

...can't upload any images - always an error. What a bargain...

quote:

Originally posted by Dgoodin:
I doubt Jeff is awake yet, but when he does get to work..

Jeff, why don't you post a message to the login page asking sellers to remove un-needed images to free up some system resources?

As you can see, many of us are ready to get to work .

My thoughts EXACTLY

Knowing that this is a freeservice people tend to abuse it, as well as sign up and import listings and then never to come back again. These accounts should be removed after X amount of time to free up the space for those of us that NEED and USE the service for its intended purpose.

Just a thought?

So now it's the users fault that the provider can't keep up? I don't advocate laziness on the part of the users, but neither can I condone it from the provider. You can't run an operation like this and expect it to stay under some certain threshold - especially on 10 cent listing days. If I ran MY business with service this poor, you can bet I'd be without customers - especially if I had problems and didn't bother to give them any information about it.

I never said it was the users fault or the providers fault - I just offered a suggestion.

We already know there are bandwidth issues and Auctiva will be switching companies and we know we are going to have problems until the switch is made but ...

Deleting the inactive accounts and kindly asking memebers to remove old pictures that are no longer in use would help clear up some of the space.

At least Auctiva is working on a long term solution to the problem unlike other services I have used in the past!

I just tried to delete some images from auctions that recently ended. When I tried to permanently delete them, there's the good ol' Auctiva error again. I can write a listing, but errors occur every time I try to add images. The server is so screwed-up you can't get rid of old images - not permanently. And now we have a 10 cent listing day that will be useless if we try to list through Auctiva.

Just a thought for those that need to get listings done now . . .

PhotoBucket has free image hosting and then use TurboLister

Its not an answer we all want to hear but having a backup plan is key. Don't rely on one company for your business needs - have a plan B for times like this!

I agree with wahm922.

Just before CHRISTMAS I dropped Vendio and was going to use Auctiva. Then Auctiva had those problems so I lost a lot of money.

About 3 days ago I dropped SdGallery as I thought Auctiva was finally fixed and now this.

So today I went back to use SdGallery until Auctiva is operating again.

I believe in loyalty and helping just one company but nowadays you have to split your loyalties in half.

Thanks for the reply wahm922 as it might help someone

Hey - Auctiva has great potential, and really good offerings - I don't deny that. What they need to do is turn it over to someone who will run it like a real business instead of a hobby. I go back to the BBS days, and ran several with Telnet services and such, and would NEVER let this kind of mess happen. With other folks' finances involved, if Jeff can't manage, then for the sake of everyone he ought to turn it over to someone who CAN...

I am like everyone else as I am not very happy over this and have express this a few times in the past with similar situations.

However as a seller I have to take it on myself to find alternative methods if I don't have the power to correct this problem.

Regardless if it is free or not the service should not be offered and not function correctly. But the key word is free so I have to take that in account and if I don't like it then I need to move on.

I can express my unhappiness over this situation and others like it but I can't make any demands since I am not paying anything for this service which is why I put "Please" in the title

So like I said earlier ... Please hurry as you can see a lot of sellers like and depend on your service.

You can't offer a service that means financial loss or gain to people, then not expect demands - regardless of the cost. This is just irresponsible.

quote:

Originally posted by kc425:
You can't offer a service that means financial loss or gain to people, then not expect demands - regardless of the cost. This is just irresponsible.

What I would appreciate at this point is a notice being posted saying what your best guess is as to when the problem will be fixed I like Auctiva and intend to keep using it, but if the problem is not going to be fixed in the next hour or two, I will need to reactivate my SD account and get back to work listing items. The fact that today is a 10 cent listing day just makes it more of an issue.