Run time error

quote:

That's just me!

That's a pretty good policy. In this case those are our IP's. You do need to be extremely careful though because someone could create a message board account that looked like one of ours and then posted fake IP's designed to steal your userid and password.

Hopefully everyone here uses different passwords at every site they use which is a good security practice.

I was getting the error everyone else here was getting earlier today but ever since then I've tried and tried and tried and I can't make it happen. That is sooooo frustrating...

I just got it to work using one of theis IP addresses. Is this something I should be using or should I wait until the problems are corrected?

P.S. I post here under a different screen name for privacy reasons. Jeff if you want me to I can send you my screen name that I use to list on auctiva.

Any news to what happened and when we can expect everything to function normally?

what did you learn? How to keep a secret? LOL. Just being a smart a$$.

STILL getting runtime errors!

Jeff I understand that it is very frustrating but please put yourself in our shoes our businesses are dependant upon you keeping your website working 100%. This is not acceptable whether your site be free or a pay site. You may be working very hard to find the problems but we deserve some answers as to how it is going and what you think the problem is. This is really starting to become sparedollar all over again.

Hi there Jeff!!, Fairy Odd Mother Here, I know it can be hard to be a CEO, but one of the hardest things to learn is that secrecy does not WORK!!!. You need to level with us what the problem is and what you are doing to correct it, how long it will take, what you need from us. You may be surprised what help you can get. You need to keep in constant communication with updates. You have the start of a great program, don't drop the ball on communication. Where do we stand now???

SURPRISE!Regular ebay lister works just fine! It may cost a bit, but how much money are you guys making waiting on Jeff to fix the site!?

I just worked very hard the last 20 minutes and created alisting. I havent added the pics yet, though, and I hit the save button and cringed.... It actually saved! I hope were out of the woods!

quote:

Originally posted by mattroy:
I just worked very hard the last 20 minutes and created alisting. I havent added the pics yet, though, and I hit the save button and cringed.... It actually saved! I hope were out of the woods!

Boy, you are very optimistic or just very cheap. Haha! I'm on my 5th item using the regular ebay listing.

I just saw the flash of something else others are talking about before this page loaded. As of this typing, though, everything is working normally! Yippee!!!

What is up with the support team???? They just emailed me on my support request that if I can't resolve error in Auctiva, I can post directly to EBay> What a revelation!!!! I am odd but not stupid. Why can't they tell me what is wrong??????????

Guess what guys!!! Hope I am not too slow in giving you the good news! After so many days of trying just managed to list something via Auctiva - does that mean we are up and running again or was I just lucky that time?!

quote:

Originally posted by kayshah63:
Guess what guys!!! Hope I am not too slow in giving you the good news! After so many days of trying just managed to list something via Auctiva - does that mean we are up and running again or was I just lucky that time?!

YOU WERE JUST LUCKY. I can't get it to do anything.

You were just lucky, the errors have not been fixed!!!

I suceeded in getting 2 listed now I'm back to Error!

Yeah, sorry to raise your hopes up! I am back to run time error too! Why doesn't anything good last?!

I called and told them that I couldnt even request help because of the ERRORS. He sent me an email just now:

Hi,

Just talked to you on the phone. I was going to try and have you hit a direct server, but it looks like the problem is universal accross all of our servers. All I can say for the moment is that we're working on fixing the server error that is currently coming up on the servers. We'll most likely post a message to the community boards when all is well.

https://community.auctiva.com/eve/ubb.x

-Kevin


I guess I'll use eBays Forms...What choice have they left me?!

Me too, problem with listings/images last 4 days. Can't access help. Get run time error or nothing at all.

Well atleast they know there is an issue now.

Hello.

We have received several reports from other users getting runtime errors on our site. Our engineering department has been notified about this issue. We are working to resolve the issue as soon as possible. I do apologize for the inconvenience.

Thank You.
Auctiva Support