Can't get my folders to show auctions I am working on. Only way to get to them [saved auction listings] is by opening all listings. Then listings show up with folder name beside them but if I try using any folders it shows no listings found.
I can add image to an existing listing. The problem is that I can only add one image at a time, instead of adding 2-3 images at the same time.
When I click on any of my folders most of the time I get No Saved Listings Found.
When my listing do come up I notice there are only 3 drop down menus. The times I get the no saved listings found there are 4, the 4th is Consignment Status - saying No Contracts Found, Needed.
I do not sell on Consignment and have not made any changes to my acct.
Anyone have any ideas, thoughts, suggestions, help...!!
When my listing do come up I notice there are only 3 drop down menus. The times I get the no saved listings found there are 4, the 4th is Consignment Status - saying No Contracts Found, Needed.
I do not sell on Consignment and have not made any changes to my acct.
Anyone have any ideas, thoughts, suggestions, help...!!
Hi Community,
More information on the "Saved Listings" issues discussed in this thread are available on the following thread of our community forum: https://community.auctiva.com/eve/forums?a=tpc&s=3496045...801089842#3801089842
-Mike
More information on the "Saved Listings" issues discussed in this thread are available on the following thread of our community forum: https://community.auctiva.com/eve/forums?a=tpc&s=3496045...801089842#3801089842
-Mike
Site has been messed up all day Thursday - having great deal of trouble trying to upload images & only got one listing completed. I had on message from buyer saying he couldn't get thru the Auctiva checkout. What is the problem???
Normally I am a seller, but I do occasionally buy. This morning I had the pleasure of using the Auctiva checkout.
This thread details my experience. It took over 25 minutes to complete the transaction. I also submitted a support ticket on this.
No buyer should have to go through this. I will not use Auctiva checkout as a seller unless this is absolutely fixed.
This thread details my experience. It took over 25 minutes to complete the transaction. I also submitted a support ticket on this.
No buyer should have to go through this. I will not use Auctiva checkout as a seller unless this is absolutely fixed.
improvements have caused changes to templates, they do not align as in the past.
specific example:
we use a template with image alignment "paired" and "right". we use an odd number which used to align the images so that image 1 was centered on top and remaining images were paired below image 1 (layout only aligns that way when using an odd #) well now images align so that the LAST image not FIRST image is centered/not paired.
this is a problem because we have based our style and look on the previous layout/alignment.
closest fix is modify the template so that images are "paired" "top and right" but this isnt perfect because the top image has no border, cannot be enlarged, and on the left of the image you can see where edge of image meets template.
specific example:
we use a template with image alignment "paired" and "right". we use an odd number which used to align the images so that image 1 was centered on top and remaining images were paired below image 1 (layout only aligns that way when using an odd #) well now images align so that the LAST image not FIRST image is centered/not paired.
this is a problem because we have based our style and look on the previous layout/alignment.
closest fix is modify the template so that images are "paired" "top and right" but this isnt perfect because the top image has no border, cannot be enlarged, and on the left of the image you can see where edge of image meets template.
Mike where are you? We need your help.
There is a serious problem with the templetes posting to eBay. Some of them are posting GIANT SUPER SIZED causing the buyer to have to scroll right and left in order to see the listing. I have contacted the help desk on this, but they haven't even responded to other issues during the last two days. They seem to have just gone "poof" (like the saved istings did the other day).
Please come back and help fix this.
Also, maybe you can wave your magic wand again and make the help desk reappear like you did with the saved listings the other day.
Any help you can provide would be appreciated.
There is a serious problem with the templetes posting to eBay. Some of them are posting GIANT SUPER SIZED causing the buyer to have to scroll right and left in order to see the listing. I have contacted the help desk on this, but they haven't even responded to other issues during the last two days. They seem to have just gone "poof" (like the saved istings did the other day).
Please come back and help fix this.
Also, maybe you can wave your magic wand again and make the help desk reappear like you did with the saved listings the other day.
Any help you can provide would be appreciated.
any idea when the templates will be fixed????
Lynn,
The support desk has not gone "poof", and can be reached by clicking the "File a Support Request" link on the right-hand side of our help page. Our QA department is currently looking into the template problem you have reported and we will follow up with you via your open support case as soon as we have some additional information to share.
Adreamgallery,
If you have not already done so, pleas efile a support request regarding the problem you are experiencing using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and we'll be happy to assist you.
-Mike
The support desk has not gone "poof", and can be reached by clicking the "File a Support Request" link on the right-hand side of our help page. Our QA department is currently looking into the template problem you have reported and we will follow up with you via your open support case as soon as we have some additional information to share.
Adreamgallery,
If you have not already done so, pleas efile a support request regarding the problem you are experiencing using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and we'll be happy to assist you.
-Mike
thanks mike. didnt want to file a support case if it was already being worked on. have now.
quote:Originally posted by Auctiva Kevin K.:
LadyReno -- We now support eBay Canada on our lister page. Make sure the site choice at the very top of the lister page specifies "United States". The currency choice should only be available if you have "Canada" selected, in which case eBay allows users to post to eBay Canada in either Canadian or US currency.
-Kevin
Hi there,
I have selected eBay Canada and US currency as my default settings, but despite many attempts, the currency continues to show in Canadian funds on all my new listings. Any ideas on what I might be doing wrong? Thanks so much!
I have selected Canada. When creating a new listing within Auctivia, there is an currency option pull down menu. One option shows Canadian but the other just has a $ sign. US funds does not show as an option. When I post the auctions, they all list in Canadian funds, even though I have selected US funds in my preferences. This wouldn't be a problem, but when ebay has listing sales for ebay Canada only, all my listings need to be on that site, not ebay US. Otherwise, I would just select United States as my preferred site in Auctiva preferences.
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