Thanks, Donna.
Just so I'm understanding this correctly...I have an Auctiva gallery window in my auctions:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7018173221
It shows several of my running eBay auctions.
Is the Auctiva store something different from this gallery?
I already have an eBay store. Is the Auctiva store different and what are the advantages and disadvantages?
Somehow I think I might be making this too complicated...but there were 20-somethings at my house till very late last night!
~Lisa
Well, I was going along happily editing my store, but then the functions quit working. Now, when I try to edit a feature, the pop-up box brings me to the Auctiva homepage. 
~Lisa
~Lisa
quote:Originally posted by scholartime:
Well, I was going along happily editing my store, but then the functions quit working. Now, when I try to edit a feature, the pop-up box brings me to the Auctiva homepage.
~Lisa
How odd? Think Auctiva's system had a burp?
I don't ever have pop up boxes..do you think it's because I have pop ups disabled?
How strange! I'm sure that you've already done it, but be sure to send a ticket into help.
The way I look at the store is this...the gallery is in my store with my text to Visit Southern Jewel's Store. It's convenient to click it right there rather than scroll back up to the top to hit the store link. My customer's can conveniently click the link right there and see more auctions and then if their choice is to visit my store..well, it's right there, too!
Good Luck,
Donna
I guess I was a little ambiguous. I didn't mean pop-ups as in ads. I meant the windows that come up when you try to edit parts of your store, such as header background color, etc. It was taking me to the main page instead of the edit page. It was off and on, so I didn't put in a support ticket. I figured it was just a minor little glitch that would go away soon. Instead, I went and made dinner like a good, little mother. Mmmm....Tofu and cashew stir-fry.
Thank you for taking time to answer my inane questions. I REALLY do appreciate it. I didn't understand one sentence. It says:
Did you mean to say the gallery is in your auction? If not, how does the gallery show in your store? Mine only shows up in my auctions.
Thanks,
~Lisa
Thank you for taking time to answer my inane questions. I REALLY do appreciate it. I didn't understand one sentence. It says:
quote:Originally posted by Suthrnjewl:
the gallery is in my store with my text to Visit Southern Jewel's Store.
Did you mean to say the gallery is in your auction? If not, how does the gallery show in your store? Mine only shows up in my auctions.
Thanks,
~Lisa
quote:Mmmm....Tofu and cashew stir-fry.
Mmmm, that does sound GOOD!!
(He's got his tongue open cuz he's drooling!)quote:Originally posted by Auctiva Bill B.:quote:This service is FREE for sellers because BUYERS are paying for it via insurance. Also, Auctiva has other relationships set up with Sellathon. So, if Auctiva members upgrade their Sellathon via Auctiva, they get a kickback.
I haven't completed the contract(s) yet, but there are definitely some very exciting partnerships we are investigating/negotiating right now. In fact, I just got off the phone with one of our potential partners.
Like Auctiva Shipping insurance, these value added services are things that will enhance the buying experience on eBay, and at the same time provide an additonal revenue stream for Auctiva AND our sellers.
On a different note, I am tempted to give you a sneak peak at another idea we have (free to our sellers of course), but we are still working on scoping out the details... and I don't want our competitors to know about it. Just know, it is a really cool idea, that will provide you, our sellers, with a ton of value. I can't guarantee that we are going to do this, but we are constantly looking for cool new ideas to provide value to our customers.
Bill
Hmmmmm, what could it be?
Partners with..........??? Think, think, think.
I've always thought Auctiva would blow the competition away if you came up with (or partnered with an eCrator) type of situation. Bascially, (a store) an auto-launcher to Froogle (maybe Google Base too). A relatively easy program to use. It could use some tweeking but all in all it's pretty cool. And, it's free. I'm sure you've checked this program out. A cool addition to your service (IMHO) and if you keep it free, well then, that speaks for itself. Something to consider.
I can't think of anything else at the moment.
Hmmmmmmmm........
quote:Originally posted by Magie Noire:quote:Originally posted by Auctiva Bill B.:quote:This service is FREE for sellers because BUYERS are paying for it via insurance. Also, Auctiva has other relationships set up with Sellathon. So, if Auctiva members upgrade their Sellathon via Auctiva, they get a kickback.
On a different note, I am tempted to give you a sneak peak at another idea we have (free to our sellers of course), but we are still working on scoping out the details... and I don't want our competitors to know about it. Just know, it is a really cool idea, that will provide you, our sellers, with a ton of value. I can't guarantee that we are going to do this, but we are constantly looking for cool new ideas to provide value to our customers.
Bill
Hmmmmm, what could it be?
Partners with..........??? Think, think, think.
I've always thought Auctiva would blow the competition away if you came up with (or partnered with an eCrator) type of situation. Bascially, (a store) an auto-launcher to Froogle (maybe Google Base too). A relatively easy program to use. It could use some tweeking but all in all it's pretty cool. And, it's free. I'm sure you've checked this program out. A cool addition to your service (IMHO) and if you keep it free, well then, that speaks for itself. Something to consider.
I can't think of anything else at the moment.
Hmmmmmmmm........
Magie..
Remember back a few months ago, Auctiva was discussing this with us? Not partnering specifically..but having their own version.
We members were discussing our ecrater stores and it was brought up that Auctiva was also interested in that venue.
I'm still hoping an email will come from Auctiva with a "sneak peek" for the ever faithful Suthrnjewl. In case you didn't quite catch it...that was a hint!
<smile>
Best Regards for continued success,
Donna
quote:Originally posted by scholartime:
I guess I was a little ambiguous. I didn't mean pop-ups as in ads. I meant the windows that come up when you try to edit parts of your store, such as header background color, etc. It was taking me to the main page instead of the edit page. It was off and on, so I didn't put in a support ticket. I figured it was just a minor little glitch that would go away soon. Instead, I went and made dinner like a good, little mother. Mmmm....Tofu and cashew stir-fry.
Thank you for taking time to answer my inane questions. I REALLY do appreciate it. I didn't understand one sentence. It says:quote:Originally posted by Suthrnjewl:
the gallery is in my store with my text to Visit Southern Jewel's Store.
Did you mean to say the gallery is in your auction? If not, how does the gallery show in your store? Mine only shows up in my auctions.
Thanks,
~Lisa
Oh GOOD Lord!
What in the HECK was I talking about?
<smile>
I don't even follow what I was typing and it came right out of my gray matter.
That's what I get for multi-tasking.
Alright..so the gallery is in the description area of my auctions, right?
And on that gallery it states, visit my store, right?
So maybe that's what I was going for....the cross selling issue.
HA!
Take care Lisa and Thanks for asking me to clarify what I was yammering about.
<smile>
Donna
quote:Originally posted by jivemofo:quote:Originally posted by Auctiva Jeff:
I believe we cap imported listings when a person signs up to 200 listings. I checked your account and set your saved listings filter to "Imported listngs" and I saw about that many.
You can use that to find out which you have imported, and which you created yourself on our site.
When you contact support they will be able to import all of your current listings and up to 3 months back of old listings. That should get you the rest of your listings. I think telling them that when you signed up we imported 200 listings but you have 1800+ on eBay and would like us to import the rest would do the trick.
Once that has happened they will be in your Import Listings folder in your saved listings. If you've printed the list of listings you've already manually created yourself on our site you could then delete any from the import listings that were duplicates.
Thanks Jeff. I opened a new ticket just now. Hopefully it'll all go smoothly *fingers crossed*
Thanks a million for the help!
Well, my ticket is open...but the listings have yet to be moved. Any idea how long it'll take? I'm hoping to be free and clear of SD before the next bill comes from them, but I haven't heard from Auctiva Support in a week regarding this. Do you suppose you could look into it for me Jeff?
Support Case # 219565
Thanks in advance!
quote:Originally posted by Suthrnjewl:quote:Originally posted by Magie Noire:quote:Originally posted by Auctiva Bill B.:quote:This service is FREE for sellers because BUYERS are paying for it via insurance. Also, Auctiva has other relationships set up with Sellathon. So, if Auctiva members upgrade their Sellathon via Auctiva, they get a kickback.
On a different note, I am tempted to give you a sneak peak at another idea we have (free to our sellers of course), but we are still working on scoping out the details... and I don't want our competitors to know about it. Just know, it is a really cool idea, that will provide you, our sellers, with a ton of value. I can't guarantee that we are going to do this, but we are constantly looking for cool new ideas to provide value to our customers.
Bill
Hmmmmm, what could it be?
Partners with..........??? Think, think, think.
I've always thought Auctiva would blow the competition away if you came up with (or partnered with an eCrator) type of situation. Bascially, (a store) an auto-launcher to Froogle (maybe Google Base too). A relatively easy program to use. It could use some tweeking but all in all it's pretty cool. And, it's free. I'm sure you've checked this program out. A cool addition to your service (IMHO) and if you keep it free, well then, that speaks for itself. Something to consider.
I can't think of anything else at the moment.
Hmmmmmmmm........
Magie..
Remember back a few months ago, Auctiva was discussing this with us? Not partnering specifically..but having their own version.
We members were discussing our ecrater stores and it was brought up that Auctiva was also interested in that venue.
I'm still hoping an email will come from Auctiva with a "sneak peek" for the ever faithful Suthrnjewl. In case you didn't quite catch it...that was a hint!
<smile>
Best Regards for continued success,
Donna
I don't recall this conversation. I emailed them once and mentioned eCrater. I'm sure they were already aware of it. The eCrater business model is a great idea, just as the Auctiva business model is a great idea. If Auctiva merged or designed an eCrater type of online store that was ebay and froogle/google base integrated with workable shipping, merchant account options, with more design options and offered it for free...........they would dominate the market. Seriously, they would. If you have an enterprise level lister matched with an enterprise level fully ebay/froogle integrated storefront and offer them BOTH for free...who can beat this? No one, that's who. The rest will be scambling to covert to Auctiva's business model. And keep in mind, Auctiva isn't working for free. They're making money. The difference is the 'way' they're making it. Personally, I think the whole business model is very innovative and savvy. With proper business management and real drive to push them forward, I believe over time, Auctiva will be one of the big boys, if not, the head cheese.
Methinks I have it figured out. 
Here is what I have: http://www.auctiva.com/stores/viewstoreitems2.aspx?id=22398
I wish someone would give it a look and be brutally honest. I wish I knew how to get rid of those obnoxious white spaces around my pictures!
I wish you guys were doing another extreme store makeover!
~Lisa
Here is what I have: http://www.auctiva.com/stores/viewstoreitems2.aspx?id=22398I wish someone would give it a look and be brutally honest. I wish I knew how to get rid of those obnoxious white spaces around my pictures!
I wish you guys were doing another extreme store makeover!
~Lisa
quote:Originally posted by Suthrnjewl:quote:Originally posted by scholartime:
I guess I was a little ambiguous. I didn't mean pop-ups as in ads. I meant the windows that come up when you try to edit parts of your store, such as header background color, etc. It was taking me to the main page instead of the edit page. It was off and on, so I didn't put in a support ticket. I figured it was just a minor little glitch that would go away soon. Instead, I went and made dinner like a good, little mother. Mmmm....Tofu and cashew stir-fry.
Thank you for taking time to answer my inane questions. I REALLY do appreciate it. I didn't understand one sentence. It says:quote:Originally posted by Suthrnjewl:
the gallery is in my store with my text to Visit Southern Jewel's Store.
Did you mean to say the gallery is in your auction? If not, how does the gallery show in your store? Mine only shows up in my auctions.
Thanks,
~Lisa
What in the HECK was I talking about?
<smile>
I don't even follow what I was typing and it came right out of my gray matter.
That's what I get for multi-tasking.
Alright..so the gallery is in the description area of my auctions, right?
And on that gallery it states, visit my store, right?
So maybe that's what I was going for....the cross selling issue.
HA!
Take care Lisa and Thanks for asking me to clarify what I was yammering about.
<smile>
Donna
quote:Originally posted by jivemofo:
Well, my ticket is open...but the listings have yet to be moved. Any idea how long it'll take? I'm hoping to be free and clear of SD before the next bill comes from them...
We are working on this case, but it is a bit unique and requires some minor code changes to get your OLD listings imported. We haven't forgot about you!
Bill
WOW! Writing code to make it happen? Now *that* is support!!
Thanks a million
Thanks a million
Thanks. I've passed your comments on to the developer who is working on your issue.
Bill
Bill
quote:Originally posted by scholartime:
Methinks I have it figured out.
I wish someone would give it a look and be brutally honest. I wish I knew how to get rid of those obnoxious white spaces around my pictures!
I wish you guys were doing another extreme store makeover!
~Lisa
Lisa..
I think there's a code for the white borders. At least I know that there used to be a solution for the blue borders.
On the Extreme Makeover at the ASM.
We'll be doing it after Mary moves and everyone slows down a bit.
Be sure to let Mary know that you'd like to have the makeover done and we'll get right on the list of persons wanting one.
Take care, Donna
Suthrnjewl<---doin the bump (for this thread)
Enjoy Life,
Donna
Enjoy Life,
Donna
I am in the process of switching from Sparedollar to Auctiva. I have 25 templates that I created in Sparedollar and want to move them over, and am having a difficult time. I tried the "Create/Edit Templates", and it didn't work for me. I'm not a dummie...but sure feel like one right now. Any suggestions?
Welcome wench, Don't know about your question just wanted to welcome you. You might want to post your ?? in the template forum.
quote:Originally posted by wench56:
I am in the process of switching from Sparedollar to Auctiva. I have 25 templates that I created in Sparedollar and want to move them over, and am having a difficult time. I tried the "Create/Edit Templates", and it didn't work for me. I'm not a dummie...but sure feel like one right now. Any suggestions?
Hey there!
Of course you're no dummie!
Be sure to take the online course that Auctiva offers..it will walk you through and simplify the move for you.
As far as your template, be sure as Lisa stated to visit the Template Forum above. And you should drop a customer help ticket. You'll be amazed at the speed they get back with you.
WAHM helps out quite a bit with the templates. You might remember her from SD. Besides WAHM, we have some more great minds in the templates forum. Plus, Magie Noire placed a tutorial in regards to template conversion.
Take care,
Donna
quote:Originally posted by Suthrnjewl:quote:Originally posted by wench56:
I am in the process of switching from Sparedollar to Auctiva. I have 25 templates that I created in Sparedollar and want to move them over, and am having a difficult time. I tried the "Create/Edit Templates", and it didn't work for me. I'm not a dummie...but sure feel like one right now. Any suggestions?
Hey there!
Of course you're no dummie!
Be sure to take the online course that Auctiva offers..it will walk you through and simplify the move for you.
As far as your template, be sure as Lisa stated to visit the Template Forum above. And you should drop a customer help ticket. You'll be amazed at the speed they get back with you.
WAHM helps out quite a bit with the templates. You might remember her from SD. Besides WAHM, we have some more great minds in the templates forum. Plus, Magie Noire placed a tutorial in regards to template conversion.
Take care,
Donna
Woooo-Hoooo! I figured it all out and am sooo happy! Thank-you Donna, and AnglelLisa! I think I'm going to be very happy with Auctiva...(so far). Happy Easter!