SYSTEM IS SO SLOW and times out

Entering listings these past few days has been a nightmare. Slow to refresh, entries slow to enter, when I save I take a walk.

Tonight about 5:30pm mst it has become faster like it should be. Hope this ends the slow behavior.

Man, do you know how many listings I could have had done already if the site wasn't so darn SLOW this a.m.?? I'm tired of clearing cache/cookies, because that doesn't help, either. I got 2 listings done - could have had 7 or 8 if it would just act normal already!

I have gotten no listings done due to slowness, photos not uploading, counter not working. How frustrating this is. It is not my computer, everything else I do zings along, this is the only thing that I am having this problem with.

I get as far as signing in then it's nothing. Can't get any further. All is fine on any other site but this one.

Yes it seems to be crashing now.

Please file support tickets.

I'll do the same.

This is just my opinion, BUT, most people work on their listings on the weekends (when they're off work), so just perhaps it's too many users online at the same time? Also, MOST people upload their listings Sunday afternoons and evenings.... another bog down for the system??

Dunno, so I do mine all week, all hours, and try to be ready before Sunday crunch time (but I NEVER get it done in time!), and still I hit the gridlock. Just a thought...

I seem to be having better luck this morning using Firefox instead of IE. It's still slow but not as slow.

No better speed on Firefox. Systems and networks are supposed to be configured for peak traffic. I hope the upgrades are not just software related.

5.15pm in the UK and nothing is working properly. Other threads within 'read this first' talk about squabbles with other companies. WHY hasn't someone posted a warning on the front page?

Very frustrating as I have a pile of things to list.

Here is the response I got:

Hi,

I am sorry to know the problem that you are facing. It seems to be a browser issue at your end.

So, in order to assist you further, please let me know the browser that you are using.

Sincerely,
Auctiva Support.


Please file support tickets so they understand that the problem is not on my end.

Taking sooooooooooo long to create one auction - approx. 12 min. What gives??????

Wow Bob! 12 minutes!!! The fastest I can do a listing is just under a half hour. Today, I have yet to get a listing posted. 12 pictures took nearly 20 minutes to upload. Hangs so badly between pages that the system crashes - nothing posted in the past two hours - this is a lost day for me and it is Sunday no less.

Clearly, Auctiva's servers cannot handle peak times. Someone PLEASE address this ongoing (several years now) problem of system slowdowns. More than once over the last few years, I have had to stop using Auctiva because of the system being incredibly slow.

Speaking for myself, I would be happy to pay for premium service if I was guaranteed fast functioning 24/7 servers. Again, when it is working as it should, I am very grateful for the service that Auctiva provides. Why, can't you keep Auctiva free for infrequent users but add a paid premium service level for those of us that want to use Auctiva regularly and can justify the additional expense based on usability and efficiency. Thank you, Don

It is very slow for me as well. I have tried logging out and restarting the computer with no success.

System is running achingly slow. And it is not my browser or on my end in any way shape or form.

And always on a Sunday.

Slow here too.

SLOW here, too!

It just took me 10 minutes to change a scheduled listing from 10 to 7 days.

Every Sunday it's slow...every single Sunday. Today is so slow it has me terribly irritated with listings to get online and it will be impossible to do the 19 of them.

These last 3-4 days have been v-e-r-y slow during the daytime.

I run IE7 and Foxfire and a low tolerance for this slow issue.

And your templates all defaulting to center alignment all of a sudden have me very mad. No solution from support ticket I filed on this.

I'm tired of rebooting to log on to the same slow service.

Susie

I dont know what the heck is going on but I should have had 10 itmes listed and cant even get one listed. This is painfully slow. What is the problem? Unbelieveable. I am so choked right now and I dont get upset very easily but this is really ridiculous...Please cant someone fix thix soon ...I BEGGETH YOU! Maybe God is telling me to rest?

yes, very slow for me on two different computers on two different lines.

Everything else and all other web sites are super quick, but this one just hangs and hangs till I get frustrated and give up.

kendra