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Better- more thorough descriptions...Princess item said included gel, lotion and more....what the heck is more? What am I getting for my money??

Fountain pic and many others are very blurry

Most pics are very small and most of your listings are in very small print. Needs to be larger and look friendly. At least princess looked friendly and fun.

Have someone go through and edit your listings, checking for typos, mis-spellings, grammar, punctuation and capitalization. Many people find it a huge turn off when people can't present their business in a proper & professional manner.

Once you have a feedback rating established, tell them to check your feedback...What can you offer that is positive..why do they want to do business with you?

Once I have bid on an item, how fast will it be ordered and shipped? I don't want to hear how you won't be responsible...I want to know you are placing my order immediately or the following day after payment is received...

Contact me if you want more help, my background is advertising/marketing. No charge for just basic ideas.

my auction items are basic...this is just play for me, so don't base your conclusions on what I have, but you might notice how I am trying to outsell what others are listing as well. Sell yourself...find out more about your products, find out more about your dropshipper and sell the heck out of it.

http://store.auctiva.com/mo2insureu

Good luck..contact me if you want
Hi Mommy - when I follow your Auctiva Store link, I get to 97.sweety's store, is that correct?

Assuming it is, let's look at the first item listed there:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=120205241834

Here are the things that may put me off buying:


  • Description - Breezy seaside scent sweeps your imagination away, bringing to mind the exhilarating feeling of a summer's day at the store. Instantly brightens your surroundings withthe freshness of the outdoors! 70% palm oil. 30% paraffin wax candle. Metal container. Burn-time 32 hours. 3" diameter x 3 1/4" high - I don't understand 'a summer's day at the store'? 'withthe' - mistakes like this imply a lack of attention to detail, so how professional will the seller be?
  • Payment - I accept Paypal, Money Order, Cashier Checks and Personal Checks. Payment is expected at the time of purchase if using paypal. If mailing payments, payments are expected within 5 days. - The second reference to Paypal should have a capital P - same issue as first point. Why does it have to be immediate payment if using Paypal? Within 7 days is normally fine, you may put off a buyer who knows they will be away for a few days when the auction ends.
  • About Us - OUR MERCHANDISE IS PACKED AND DELEIVERED RIGHT TO YOUR FRONT DOOR BY OUR SUPPLIER. ALL PACKAGES ARE PACKED SECURELY. ANY QUESTIONS PLEASEASK BEFORE MAKING ANY PURCHASES. - OK, this indicates to me that you are Drop Shipping. Nothing specifically wrong with that, assuming you have found a good supplier, but is this causing your prices to be higher than people are prepared to pay (a very likely cause of people not buying!) - this item's postage is 20% more than the item price - in cases like this, it's a good idea to specify why the postage is high - e.g. Item weighs x grams, etc.
  • Last but by no means least - you have low feedback. That is not your fault, but it WILL put some people off buying from you. I would advise you to get buying, as much as you can, to build up your rating.


HTH.
I don't mean to be harse, but the items that you are selling may have something to do with it. By the time you add shipping into these products, you could buy them for much less at a retail store like Target, Dollar General Store and other such places. Maybe you should consider changing the products that you sell, if after trying out the suggestions from other posters doesn't work.
Hello first thing you came into the forum screaming!Lose the CAPITAL letters it is extremely rude!
quote:
CAN SOMEONE HELP ME. WHAT AM I DOING WRONG MY ITEMS ARE NOT SELLING. I COULD USE MY HELP SO I CAN MAKE SOME MONEY. ANYONE PLEASE.

If you want help justs ask for it. Do not scream at us!
Second thing you have no auctions, only store items! I could buy this stuff at WalMart dirt cheap!You are not selling anything that is worthwhile
Try selling something different!

Please look at your spelling and wording!
quote:
I COULD USE MY HELP SO I CAN MAKE SOME MONEY.

If you could use your help then why POST here?
This is an OLD thread but I just have to stick my 2 cents in here...I looked at only one of your listings, the 6 piece dolphin bathroom set..23.00 for shipping???? Someone is going to report you (not me, but someone) for excessive shipping and circumvention of Ebay fees and you'll end up having all your listings pulled.

I don't trust you right off the bat for having a listing like that (no offense but you DID ask). Ask a reasonable price--have reasonable shipping. You're never going to get any sales this way. JMHO.
quote:
It took over 6 weeks and she requested more money for shipping after the sale...

This recent negative feedback isn't that good and no reply feedback to contradict the buyer, hmmm.

A seller should never, ever ask for more shipping, what a way to not sell anything to that buyer again.

If I get it wrong insufficient I take the hit, if it is wrong excessive I refund the excess.

Getting this sort a feedback with only a 5 profile for that sort of reason is a disaster which takes a lot of recovering from.

You need to clean up the listings as posted above and think of long term income and not let short term errors of p&p and fees marr your buyers experience of you.
Last edited by choochooguy
THAT BUYER LIED ABOUT THAT I NEVER ASKED FOR MORE MONEY AND I'M FIGHTING WITH EBAY TO REMOVE. IT IS NOT MY FAULT THAT SHE LIED. THERE ARE ALOT OF MEMBERS THAT LEAVE NEGATIVE FB THAT ARE LIES. AND AS FAR AS IT TOOK FOR HER TO RE CEIVE IT, IT TOOK HER OVER A MONTH TO PAY ME WITH A CHECK. AND ALL SELLERS KNOW THAT YOU DO NOT SHIP OUT BEFORE CHECKS CLEAR PERSONAL BANK ACCOUNTS.
AND WHO ARE YOU RELATIVE TO THE ORIGINAL POSTER CALLED mommy WHOSE LISTING AND FEEDBACK IS THE SUBJECT OF THIS THREAD AT THEIR REQUEST ?

Just thought I would yell back at you.

The easiest way to get an unjustified negative removed would have been to give a negative back stating buyers unreasonable behaviour and then go through a mutal withdrawal process otherwise the buyer has no incentive and eBay are unlikely to do anything about your negative.

Incidentally why did you not instigate an unpaid item dispute which is your right after 8 days, often I find the cheques soon arrive.

What does
quote:
AND AS FAR AS IT TOOK FOR HER TO RE CEIVE IT,
mean ?

quote:
SELLERS KNOW THAT YOU DO NOT SHIP OUT BEFORE CHECKS CLEAR PERSONAL BANK ACCOUNTS.
Depends on the item value and the buyers profile what you do here except in any doubt wait for clearance.

And what about the other posts above assuming you are mommy ?
Good Grief! Your shipping costs are way out there. You are charging $11.65 to ship a $3.00 tube of sunscreen!!!! Anyone with common sense would know that you can't charge that much to ship something so lightweight. No wonder you have no sales. You had better rethink your business because you will go nowhere doing this! Incidentally, I was immediately turned off when your auctiva store came up with glaring misspelled word in the title!
You do not seem to be listening much to our advice.

1) Have you checked your colour combinations I could not read the description of item 370019717455 because the magneta text and red background are almost the same colour. So basically the description is unreadable and the terms and conditions etc are so long as to make a buyer move on. This item is unlikely to sell.

All you are doing is lining greedbays pockets with insertion fees and at $56 price lucky greedbay.

2) And the spelling mistake is still in the shop title plus other little gems :-

3) "We strive for total 100% perfetion in customer service."

4) "Our store is ope 24hrs a day and 7 days a week for your shopping pleasure."

5) "Paying by Money order or check please send a copy of this listing." that prooves nothing but only the winner can print out the invoice, this approach is asking for trouble.

6) Item 370019711772 BIN 1 cent $14.30 p&p you are going to get blown off of eBay for fee circumvention very shortly and deservedly so as you are not putting any effort into this. You are a contributor to the ever tightening noose ebay is applying to clean up sellers with this sought of attitude.

7) For goodness sake spell check Roll Eyes

8) A professional presentation never needs the word professional in it, it is obvious to the viewer.

If you want to be successful selling online please consider what you are doing, anyone else reading this thread should also take note of how not to do it. Sorry but that is fact.

edited by me to correct typo's Smile
I would have to concur with the shipping and handling prices being waaaay off base. This is why they are making it harder on sellers.....the country is talking about ebay sellers ripping them off with high shipping costs.
I'd say that is why you aren't selling well.
I try to give them options for shipping so they can save money, not so I can make it. I am quite pleased with the customers I have drawn, and I discuss the cost of shipping with them because my stuff is sooo light. But I can't argue with USPS...so we discuss.
Good luck with those prices...if you want help, you got the word, fix those prices.

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