hi, same here had a load scheduled for tonight and gone straigth past posting times and still not posted tried to post ad immediatly and still not posting no error messages or anything very frustrating as dont want them posting now as too late for my bidders so will have to see what happens on the morrow NOT VERY HAPPY
Unfortunately this isn't the first time this has happened. What makes it worse is you can't cancel it, so your suck with it if it actually posts. You cant go in and do manual posts or you may get double posts...it really is a pain
I signed up for the forums just so I could research this problem and there it was with your posts! I did have one post at 5:00pm without a problem but the others didn't follow as scheduled. Good luck all!
I had one post around 5pm then a double post on my next scheduled. And now I can't get them to post at all. I guess I better to be ready to cancel some auctions when it does start working. I am not a happy camper at the moment.
On a brighter note.. At least I am not the only one. LoL
I think the exact problem lies in Autiva's clock. If you do post now, the auction will show up as scheduled an hour later. Basically, Auctiva may have had a problem with daylight savings. Therefore, every time Auctiva sends the data to eBay for posting, the time has already past an hour ago, and no auction gets posted through Auctiva.
Did it show as scheduled for 10 minutes later or actually post to eBay 10 minutes later? You're right that it's not exactly an hour slow. Right now, it's 1 hour 2 minutes slow for me, but the clock may vary for different accounts. It happened 8 times to me yesterday, I canceled the first 7, and the last one posted 1.5 hours later.
To get the scheduler clock sync-ed for Daylight Savings Time (DST) for submissions, make sure you mark that setting in your Activa profile settings. It adds the hour for those needing DST for their location (like us folks in the USA where it took effect last Sunday).
I just received this email from support stating it is a problem with 1 of their servers and they are working on it. See email below : Hello,
Thanks for contacting us regarding this matter, and I'm sorry to hear about your trouble with this. We have received similar kind of issue from other customers as well. The listings are moving into the scheduled page instead of posting directly. This appears to be related to an issue with one of our servers. Our Engineering Department is currently working to resolve this issue as quickly as possible.
In the mean time, I would suggest you to try canceling the duplicate listing from the scheduled listing page and not to try posting the listing again until the issue get resolved.
We apologize for the inconvenience and we appreciate your patience with regard to this matter.
Interesting! Out of 8 items in my "Ready" for the last two hours - two random ones just posted! I guess I check back in a little while maybe the others will post eventually as well. I think if it gets too late though I'll cancel. I don't want them randomly posting at Midnight!
My suggestion is to let them fail. Come back in about an hour and reschedule the failed ones then. We're working to replace a server that pooped out with a different server. We've got dozens, it's just a matter of time to figure out the problem which we've already done and now get it resolved which we're working on. Try back in an hour. Go ahead and create and save listings now, just wait to schedule them if you can. If not you are welcome to try and post them but just don't get too mad if they don't.
Activa is now flashing an INFO banner alert on the main page on this problem. If you click on it, you get this pop-up:
"Users who posted listings to eBay between 2:00 pm and 6:00 pm PST on Sunday may notice a delay in their postings. We have addressed the issue and your listings will post normally with no further action required from you. We apologize for any inconvenience or confusion caused by this delay."
Hi Meme, That is the same problem as everyone else is having. We are trying to list immediately and it's going into the scheduled. All mine have posted now :0) but it was slow going. Just leave the stuff in scheduled and it will post. Mine took about 2 hrs start to finish and did post in the same order as created.. Good Luck all!
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