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13 replies

Search/Keyword functions

S ssandeeMember
Hi All, I'm a newbie, so please be patient...

I've been meandering around the forums/boards trying to get a bit familiarized, have had a lot of unasked questions answered (thanks!!), but I have one that seems rather elementary, and I need to make a fool of myself now while claiming to be a newbie...

The Search, Keyword functions: just a short time ago I did a search for Get HTML not working because it isn't currently for me. I'm trying to add some new pics to active listings (posted originally via eBay). During My Meanderings, I found concise and explicit instructions (thanks ninth_wave and Dave), but Get HTML isn't working, so I did a search by keyword...and it brings up a discussion that goes back to May '06. So I posted a question explaining that I followed instructions, cleared cache/cookie/popup blocker,(etc) any other suggestions, posted the question, then find to my horror, it's being addressed right there in the first page. It happened a couple of days ago when I posted my very first question--the search defaults to the oldest postings?? During My Meanderings I remember reading that a posting can be deleted within 20 minutes--so I deleted before raising the ire and wrath of patient posters. So what is the deal with the search function? It defaults to the oldest postings/answers first? Do I need to go thru the first few pages of each forum to see if my issue is being addressed somewhere? Hopefully it is a preference, somewhere? to have search functions listed newest first? Can't find it...please enlighten? Thanks! (and yes, I did a search for Keyword/search function: returned zero results)
thanks again!
Sandy
Sandy
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M member8880Member
Hi Sandy,
I've noticed that too...it will give you most relevant first (I think).
BUT-if you click on 'find' then click on 'advanced search' you should see this:

https://community.auctiva.com/eve/forums?a=srchf

Down a little ways, you can enter the dates you want to search, at least you should be able to get some newer ones that way.

And BTW, I read a couple of posts about folks having trouble with the 'get HTML'...maybe a glitch?? Don't know. Ninth_wave's instructions are right on, they SHOULD work. If not, try filing a support request through the help button at the top of the page, maybe the Auctiva staff can help you out. (Don't worry, they're nothing like ebay 'staff'...these are actually real people) Smile

Good Luck!
S ssandeeMember
thanks for your kind response:
but I'm still in frustration mode, search function seems so inconsistent.
In one of My Meandering modes, I found that by clicking on member ID (to the left) all postings/replies by that member can be accessed: then the next time I try, it does not work. Member Katy is an example: she is also in my time frame, and experiencing the SAME probs and frustrations I am currently: creating profiles. I am printing out PAGES of postings (thanks! Shadeaux!) when I run into them, also copy/paste little jewels/responses I find buried here and there and have an on-going email to myself...
I have successfully created a very few Auctiva auctions using the templates, and am very pleased, but not using any of the time-savers. If I list as i would on eBay, everything from scratch, then no problems, it is just getting everything set up that I am finding so frustrating. And the search/keyword function is not helping at all, just adding to my frustration. I really don't expect any concrete answers, for I am not really asking any particular question: I don't KNOW what my question should be. Just crying I guess.

Back to My Meanderings around the boards/forums, maybe something will click (not relying on the search functions for sure)...~sob~
Sandy
N nMember
OK following "My Meanderings", I think I am anyway.
Are you saying that you aren't able to use the feature that is similar to ebays SYI, where you have one "template" so to speak all filled in and all you have to change is the description of the item?

I know this is a very basic and possibly answered question, but just trying to get on board with you.
N nMember
OK following "My Meanderings", I think I am anyway.
Are you saying that you aren't able to use the feature that is similar to ebays SYI, where you have one "template" so to speak all filled in and all you have to change is the description of the item?

I know this is a very basic and possibly answered question, but just trying to get on board with you.
quote:
I have successfully created a very few Auctiva auctions using the templates, and am very pleased, but not using any of the time-savers. If I list as i would on eBay, everything from scratch, then no problems, it is just getting everything set up that I am finding so frustrating. And the search/keyword function is not helping at all, just adding to my frustration. I really don't expect any concrete answers, for I am not really asking any particular question: I don't KNOW what my question should be. Just crying I guess.
S ssandeeMember
Hello N

yes, having problems setting up the good time-saving "profiles"

"My Meanderings": wandering around the community forums~ still not 100% consistent where to look for answers/solutions, Getting Started, or Listings, mostly I guess. And I have all the 'answers' in front of me in the form of printed pages, and it still isn't helping, still can't get it straight.

Went thru the "Profile Tutorial" AGAIN, still not straight. I am using a Mac 0S and Firefox, (I am really grateful that Auctiva supports Mac) and my issues are not OS related, but with the tutorial, I hear (WMV file format) the audio, but not seeing the video, which may help because I am a visual learner.

I started earlier in the day to relist an inactive auction from eBay,started from scratch because I am changing from a fixed price to auction and inside the template the Shipping info is wrong, haven't been able to find the correct profile to get that corrected. A few days ago it was a GET HTML hitch in trying to import from eBay that was messing me up: this is probably so easy I am making it hard.

Thanks for your help anyhow.

Sandy
Last edited by ssandee
M member8880Member
Sandy,
When you do seller details, first switch to 'standard'. Fill out each section, one by one, keep continuing through til you're done with the last one and save them all at one time. Give them a name like 'master' or whatever. ALL of the seller details, shipping, contact us, etc are kind of considered ONE profile so you have to go through them all. (You can skip ones that you don't need or want). But that's what messed me up too at the beginning, I was tying to do them seperately, they don't work that way. I only use payment and shipping, but I went all the way through to the end, leaving the others blank and then saved. See if that will work for you.

Then when you create a listing, after choosing a template, there will be a dropdown box to the right, click on that and whatever you've put in will show up. (It wont work without a template tho)
S ssandeeMember
Hi 8880-thanks for jumping in!

ok, I am going to assume that the seller details are completed (at least I have completed them sooo many times :/
Now: currently under my Auctiva Profile Management, there are 6 profiles listed. 2-shipping, 2 marketing and one checkout. All of them are about the same, and I don't have any idea how/when they were created. This is all 'stuff' that when listed, is 'outside' the template area, right?
And when I get to the point of selling stuff outside this common stuff I am working on now, it will be necessary to continue to make new
profiles. But the details commonly found inside the templates, the seller details, that too can also change, depending on what it is I am listing, so I will eventually be adding to that list as well...sorry: I am thinking 'out loud'
When I start attacking my book shelves again, that will be necessary to create new seller details as well as new profiles. This profile list can really grow, and grow. But once I am into the books again, most details will be consistent (excepting item description), and my profiles pertaining to books (shipping media,etc) can all be gathered up into one master profile: BOOKS. Then another Master profile: Jewelry. etc.
ok...

thanking you...
Sandy
ok...
I sure hope I am making sense.

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