No didnt help..Thank you for helping!
Lisa
Kevin,I am unable to 'submit' category numbers, find product is not working, photos are not uploading...When will this be fixed.
As others have stated this was an extremely inappropriate timing for such an update and to have the system still down at the end of the day is very poor service. Nuff said!
As others have stated this was an extremely inappropriate timing for such an update and to have the system still down at the end of the day is very poor service. Nuff said!
Horray!! I just created a new listing from saved, scheduled the listing adn edited the listing after scheduling problem free!!
Also, things are moving much faster.
Hopefully, I won't have posting problems when it's scheduled to go this evening. (fingers-crossed!)
THANK YOU!!!
Also, things are moving much faster.
Hopefully, I won't have posting problems when it's scheduled to go this evening. (fingers-crossed!)
THANK YOU!!!
Kevin,
seems like I can do everything except post listings now. I've been posting trouble free for months. Message I get is this: "The following 1 listing(s) were unable to post because they did not pass validation and need to be edited before posting:
"Green 4GB Mp3/Mp4 Media Player w/ Video & Photo LCD 4G"
I've gone through the listing, everything is set as it was prior to this Auctiva update. Please advise.
seems like I can do everything except post listings now. I've been posting trouble free for months. Message I get is this: "The following 1 listing(s) were unable to post because they did not pass validation and need to be edited before posting:
"Green 4GB Mp3/Mp4 Media Player w/ Video & Photo LCD 4G"
I've gone through the listing, everything is set as it was prior to this Auctiva update. Please advise.
My auctiva checkout emails are jumbled and make no sense.
Our single default template somehow is affected by this update:
1. The Photo's, which I have set as "paired" in virtually every listing now put the "single" photo on the bottom rather than the top. This affects all our odd number of photo's such as 3 photo's, 5 photo's etc.
For example, if we use 5 photo's in a listing we used to have the top photo all by itself on top and all other photo's as paired underneath that top photo. Now the first 4 photo's appear as 'paired' and the remaining photo is under these paired photo's. Having this single photo on top of the listing with the other paired photo's really seemingly helped our marketing of expensive designer clothing. We would appreciate a return to before this upgrade.
As another matter we have been running this eBay business for over 7 years and would dread to go back to any eBay tools or MarketWorks. Many of you are complaining over a few hours, and possibly a day or so of rollout problems. Heck, eBay puts out things like Turbo Lister which nearly put us out of business over a long long period of time. If you truly think Auctiva is so horribly bad, just click into eBay and list there. And please post your complaints on eBay discussion telling how Auctiva has ruined your only time to post listings such as a lunch hour when you list or even a whole day. No matter what your problem there, it will fall on deaf ears 99% of the time. Hopefully, posting there will prevent other complainers from coming over to Auctiva It is truly unfortunate when we all depend on eBay for a living to have things like this happen but it does and will continue to.
I would hate to lose Auctiva for they have increased our income and time spent.
Ronald
1. The Photo's, which I have set as "paired" in virtually every listing now put the "single" photo on the bottom rather than the top. This affects all our odd number of photo's such as 3 photo's, 5 photo's etc.
For example, if we use 5 photo's in a listing we used to have the top photo all by itself on top and all other photo's as paired underneath that top photo. Now the first 4 photo's appear as 'paired' and the remaining photo is under these paired photo's. Having this single photo on top of the listing with the other paired photo's really seemingly helped our marketing of expensive designer clothing. We would appreciate a return to before this upgrade.
As another matter we have been running this eBay business for over 7 years and would dread to go back to any eBay tools or MarketWorks. Many of you are complaining over a few hours, and possibly a day or so of rollout problems. Heck, eBay puts out things like Turbo Lister which nearly put us out of business over a long long period of time. If you truly think Auctiva is so horribly bad, just click into eBay and list there. And please post your complaints on eBay discussion telling how Auctiva has ruined your only time to post listings such as a lunch hour when you list or even a whole day. No matter what your problem there, it will fall on deaf ears 99% of the time. Hopefully, posting there will prevent other complainers from coming over to Auctiva It is truly unfortunate when we all depend on eBay for a living to have things like this happen but it does and will continue to.
I would hate to lose Auctiva for they have increased our income and time spent.
Ronald
Previous problems with photos are fixed. THANKS!
New problem:
Saved listings are dropping the shipping profile data. Package type/shipping service are blank causing errors. Profile is still correct.
New problem:
Saved listings are dropping the shipping profile data. Package type/shipping service are blank causing errors. Profile is still correct.
Yes! I got something scheduled. Let's see if it posts ~8:30pm. THanks!
Most of the new changes are nothing that I use, but I'm happy to see that Auctiva is keeping up with the changes on eBay. Hopefully, things will run smoothly, but I will report if anything comes up.
The only issue I am having is that when I can not see any of the listings I have made that are filed under "No Folder". That's a problem. And when I choose to view "All Listings", items with "No Folder" do not show up and the listings that are on pages 2, 3, 4, 5 etc. show a blank screen when I click on 2, 3, 4, etc.
Sometimes I can see all my listings and sometimes I can not. Right now, I can not see any of them, but this may change in the next 5 minutes and then change back to being unable to see them 5 minutes later.
This seems to be an intermittent problem as I have revised my message a couple of times.
Thanks!
The only issue I am having is that when I can not see any of the listings I have made that are filed under "No Folder". That's a problem. And when I choose to view "All Listings", items with "No Folder" do not show up and the listings that are on pages 2, 3, 4, 5 etc. show a blank screen when I click on 2, 3, 4, etc.
Sometimes I can see all my listings and sometimes I can not. Right now, I can not see any of them, but this may change in the next 5 minutes and then change back to being unable to see them 5 minutes later.
This seems to be an intermittent problem as I have revised my message a couple of times.
Thanks!
Cannot get my images into my listing!!!!! The page comes up blank
Sorry let me clarify, when I try to select images I only get a black screen. Cannot post my pictures to my listing. Is there something with the images that you are having a problem with?
solidasarock7 (Guest)
auctiva checkout is not communicating with ebay to mark items paid in "My eBay" had several from earlier that were paid , but not marked paid.
Maybe its fixed now, but it was an issue earlier
Maybe its fixed now, but it was an issue earlier
Parts of my saved item descriptions are not showing in my new auctions~~Also parts of my seller payments details not showing up~~Red x's showing in my auctions too~~ Regards,Ken
Before I was able to switch from external to auctiva imaging hosting inside my listing, I dont see that anymore, does anyone know what I am talking about and can help me? Lori
I wait until things are 100% fixed. Until then, I use regular eBay posting and I'll add images later on.
YAY! Was able to finally go back & list the 6 items I kept getting the API message with.
In addition to not being able to get images in listings, We are still unable to create similar listings. Once we have put all the data in, save it, it comes back with no saved data
I can not get images to come up. I click on the "select an image" and I go to a blank page. I'm starting with a new listing, not using a template. The first thing I do is click on images and I get a blank page and it freezes. It doesn't even have "blank" in the lower left hand corner. Please help.
"You have changes that will be lost if you leave this page" also comes up when trying to clicking load images into the ad.
Virginia,
I believe this is a caching problem. Can you try what Mike recommends here in regards to clearing your cache to see if this solves the issues you are having:
https://community.auctiva.com/eve/forums/a/tpc/f/4556093...611028842#1611028842
I believe this is a caching problem. Can you try what Mike recommends here in regards to clearing your cache to see if this solves the issues you are having:
https://community.auctiva.com/eve/forums/a/tpc/f/4556093...611028842#1611028842
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