I have been a long time user of Auctiva. I upgraded to the unlimited plan so I could contact them, but it isn't good until 3/1. Auctiva provides NO phone number for support unless you are on that plan. I can't even contact them! I'm paying for a plan with them!
AND when I file a support claim, no response ever comes to my email. They are very inaccessible.
I'm about ready to end with them.