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Re: Title problems & Auctiva Store
Auctiva does have reconciling problems with eBay at time. Go to help and file a support ticket.
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Re: Incorrect "Current Price"
It should update within 6 hrs. There have been some problems with updating and displaying images. You have missing images. Go to help and file a support ticket.
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Re: shipping calculator
Mark the calculate shipping bullet under shipping tools. This uses your eBay calculator shipping preferences.
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Re: Auctiva scroll viewing on Ebay auction pages
Are you still having problems? It should aut-insert if your ID is correct. No need for you to upload anything to Auctiva.
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Re: Listings hampered
You should be able to change the bullet at top to auction and clear the BIN(blank). If you still see a BIN after saving you might be seeing a cached page.
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Re: payment refunds - what would you do
What were the TOS? Better yet what are the item numbers and we can look and give you an opinion.
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Re: Signed up, ready to go! Where is auto listing feedback thing? HELP!
If you are looking for a feedback manager you will need to look into the ala carte service from Auctiva. http://classic.auctiva.com/feedback/default.aspx
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Re: No images ... me or the usual bug at Auctiva
I was answering Jacob. Comment was not directed personally to anyone. It was just an observation of the appearance of a listing.
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Re: Is two stroe windows possible? (botom and top!)
Answered you here: https://community.auctiva.com/eve/forums/a/tpc/f/255609321/m/6761030641
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Re: No images ... me or the usual bug at Auctiva
You need to paste the code into the description twice yourself. Go to store >store window>store window html. I personally think it would be cheesy and annoying to see two in a listing.
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Re: Influx of No-Pay bidders, anyone?
I haven’t had a problem. I do allow 0 feedback buyers. I think you are more prone for trouble depending on what you are selling. I know I will never sell electronics or games unless I can do high volume so I can absorb the problems that can come with it. Any items that draws the teenage crowd would make me think twice
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Re: No Description showing up in saved listings
I think the no response is what drives users away.
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Re: No images ... me or the usual bug at Auctiva
Yep, no images. That is why until it becomes more stable I just include a “click here link” to my Auctiva store. That way there are not empty windows in my auctions.
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Re: import current listings
It is automatic. Go to Listings>Active, they should be there. Give it up to 6 hours.
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Re: Getting rid of the store window HELP PLEASE!
Once inserted into a listing you have to delete the html code. Revise the description in ebay and delete all code from <!--ASW--> to <!--ASW-->
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Re: Importing Auctions
If you are following Jeff's instructions and it is not working, go to help and file a support ticket.
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Re: Can I Import my Ebay Listing to Auctiva?
They should import automatically. It can take a few hours. If your closed listings aren’t showing up go to Listings>Closed, and click on the import button.
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Re: SpareDollar Migrators Suthrnjewl HERE!
No you can’t compare the two. It is like if you have a car and a mound of dirt. You go into the used car lot and………………………………………
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Re: Don't understand relisting....
You need to relist through eBay. You can do a listing here and save it. Then go to saved listings, put a check mark next to it and click on the “Get html” button. Copy the code and paste it into the description of your relist on eBay.
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Re: [Question] Token
You only need to initially create the token. The store window will auto-insert into existing eBay items. When you create a listing from Auctiva it will insert at the top unless you paste the code yourself, or if you choose the Full Store Window it will insert at the bottom.
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Re: SpareDollar Migrators Suthrnjewl HERE!
No its not. It is George Bush’s fault, AKA El Nino.
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Re: My first auction
You might try closing any programs like Norton and try again. A good thing to do is keep a copy of you descriptions in word on your PC. If they get screwed up online all you need to do is cut&paste.
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Re: My first auction
Go to “My Account” then Events. See if it shows the listing you tried to launch. Check on eBay and see if it launched. What browser are you using?
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Re: SCANNING FROM WITHIN AUCTIVA
I think that is why you have no responses. It just is not practical on many levels.
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Re: Listing items in Store Window without listing in eBay...
Activa has posted in the past that they have plans for that.
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Re: Store Window problems
That is what I found. Buyers click on your partially filled store instead of “View Sellers Other Items” and do not know you are selling many more items.
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Re: Anyway to include Scrolling Store Window in my emails?
They also don't allow for the flash plug-in.
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Re: It never fails
I think it was just a momentary problem. The notice stating maintenance seems to be used as a generic statement when there is a site problem.
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Re: Please Help! Having Store Problems
Images do not need to be hosted on Auctiva. The store picks up the eBay header. There has been some problems with this. Go to help and file a support ticket.
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Re: I have tried everything but still can not get a picture uploaded
I'm looking at it. Merry Christmas.
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Re: Store Window problems
I have always had a hit or miss problem with the store reconcile. I stopped using it until it becomes more dependable.
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Re: I have tried everything but still can not get a picture uploaded
Images are uploading fine for me and I do not see wide spread concerns. If you have checked your end for problems then go to help and file a support ticket.
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Re: Sorry Auctiva... Newbie here... not very impressed !
All the years and different services I have used, I have never been e-mailed about missing images. However, when there is a server problem it is amazing how many others get e-mailed.
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Re: My Christmas Card to Everyone
Thank you for that Sourhrbjewl. We also this year took the card money and used it for adopt a soldier program from a popular talk radio program. Merry Christmas and God Bless all.
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Re: Photoshop Save For Web
I would just leave it at 100dpi and resize to 500 pixels in PE. I know you are going to ask about dpi. I got a headache thinking about it so I got you this basic article about it: http://www.nmc.edu/its/web-services/faqs/10.html
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Re: Photoshop Save For Web
Save some aggravation and do not use that option,and do not save anything using PSD. Resize yourself (Image>Resize). You also have more control that way.
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Re: Why is the insertion fee .60, & not .35?????????? What's up?
http://pages.ebay.com/help/sell/fees.html
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Re: Trouble with Revising Saved Listings...Brand New to Auctive..Pls Help!
Open the listing not using “edit” button. See if your information is there.
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Re: Re-Listing "Closed items"
Click on relist in eBay. It will list as the original unless you make changes. If you want to make major you modify the saved listing or do a new one in Auctiva. You then save it and go to saved listings, check mark it and click on get html code near the top of page. Then copy it and paste it into the description of your listing. Just remember all relist are done through eBay.
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Re: Trouble with Revising Saved Listings...Brand New to Auctive..Pls Help!
Mine have always saved the same. Are you loading a new profile?
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Re: Update Ebay store categories?
Not necessary to update token. It can take up to 6 hrs. to update.
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Re: What exactly can we say on our store page about business out of eBay
It is ok, no stinkin feepay rules.