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No option to close enlarged thumbnail

jraj22 ·
On my ebay listings, when you click on a thumbnail to enlarge it, theres no option to close the enlarged thumbnail. Escape does nothing, nor is there an X in the upper right corner. Does anyone know how to fix this? Thank you
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Re: No option to close enlarged thumbnail

Jerryc ·
Seems you can fix this at the setting page
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Re: No option to close enlarged thumbnail

jraj22 ·
Any chance you could be more specific, please? I can't seem to solve this at all
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Re: No option to close enlarged thumbnail

auctivacraig ·
Hello JRAJ22 - We are not aware of any issues on our end that would cause such a difficulty using our standard templates, however, there is a known issue with the supersize images that matches the description you have provided if you are using a custom template. Our engineers are aware of the issue and are seeking a solution. If you are not using a custom template, please file a support case as soon as you are able so we can have a look into it. Please let us know a few example listings...
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