Ed, are you saying that your response times are in seconds not minutes? As in 5-10 seconds to save a listing and begin a new one? How about their drop downs, or image selects? On Opera image selection is quite fast, on other browsers it crawls sometimes. While I don't live in a big city, we are not backwoods by any means, and as I have said, other auction sites which use their own software to upload are far quicker. The only saving grace is that TL is just as slow (I think I can mention them because Auctiva and Ebay are in bed together so to speak) and with that program you have to open and close it every 10-15 minutes as it does not release memory. I never seem to have the problem though that some have where listings do not load, though I don't know if they are scheduling them or doing a post now. I don't know, I still vote for server issues. Over the years they have had server issues regarding images and descriptions loading at a different speed other than the rest of the page. That being said, I figutr why should this be any different? We also never know what changes they are making. For all you know, changing the layout of the saved images may have introduced a bug someplace else. That can be a nightmare to debug, though I'm COBOL old school. I wouldn't have a clue with this sort of software.
We can surmise or guess all we want. Resources at Auctiva's end are scarce. trace routes alone indicate how slow everything is at that end compared to the rest of the route.
There is likely enormous packet loss and quality of service issues that relate to the type of local network at Auctiva's end.
Suffice it to say that it is costly to improve the network (and the hardware) to handle the traffic. So at busier times it is almost impossible to get through. (do a search on packet loss and that will explain a lot of what is happening on the network access side).
When Auctiva was purchased by alibaba I think we all felt a change in the corporate culture and caring. This is a profit center for auctiva and there is no reason for them to sink more money into it.
We can moan and try to help solve the problems by guessing what and how many issues there are or just accept reality. More money to improve the network and response times is not likely to happen.
There is likely enormous packet loss and quality of service issues that relate to the type of local network at Auctiva's end.
Suffice it to say that it is costly to improve the network (and the hardware) to handle the traffic. So at busier times it is almost impossible to get through. (do a search on packet loss and that will explain a lot of what is happening on the network access side).
When Auctiva was purchased by alibaba I think we all felt a change in the corporate culture and caring. This is a profit center for auctiva and there is no reason for them to sink more money into it.
We can moan and try to help solve the problems by guessing what and how many issues there are or just accept reality. More money to improve the network and response times is not likely to happen.
Hi Greg yes the time is more like 30 to 40 seconds. that's why if its taking longer I hit the Refresh (F5 or the green arrows on top. Again unless a router somehwere ahs an issue and is constanlty requestiong "resend packet again and again" the times you are talking about are more infastructure / timing issues on Auctiva's end
sometimes it does not cost more money all it costs is someone with ability thinking and trying to make a bad thing better. When it does cost money it dosn't have to be huge amounts of money. If we knew more about the recent outage I bet that would give a clue. Their constant "ignoring" of everyhting is a lo like "chicken little" Auctiva soon your sky will be falling. again no threay justb a prediction
I beg you to prove me wrong please I hate change but their are some new things on the horizon.
until than enjoy the ride
I beg you to prove me wrong please I hate change but their are some new things on the horizon.
until than enjoy the ride
Ed, I get the 30-40 second response as well without the refresh. I ONLY get that off peak, early in the AM. The bog down (when I use anything other than Opera) seems to be image related. Still 30-40 seconds compared to 3-5 at some other sites is a bit of an annoyance. Especially now, that they corrupted all my saved listings and I have to redo them. 50 stamp auctions would take me 40 minutes tops someplace else, almost 3 hours with Auctiva. Still, I'm staying with them for now because they are hosting my images on other sites and its way to much work to correct those other sites. Now I don't know if I was to download everything running toTL and then export to another site, whether it would take my images and store them on thir server. The 1000's of listings they corrupted that were saved on Auctiva are simply lost and its water under the bridge. Those I will have to redo no matter what. It's just a tough time of year to start experimenting with another company, but I suspect once the new year rolls around I'll have more time
Hi Gerg
I just read the rest of your post. So you're a kindred spirt. I've been in Cobol and Mainframe Assebler since 72
no wonder we thjink so much alike
ed
I just read the rest of your post. So you're a kindred spirt. I've been in Cobol and Mainframe Assebler since 72
no wonder we thjink so much alike
ed
Ed - if your company is like my old one (and I was downsized in 07 when an Australian outfit bought us) we will be back in demand in I would say 2026. Y2K was never fixed - just a work around until 2028. Tons of companies did it. We actually had COBOL programmers in their 80's reading and checking out code. I was more of an analyst though I can read COBOL. I also was a tester and which is why the fact that Auctiva releases stuff into the production environment without testing annoys the heck out of me. I'd be fired if I did what these folks are doing. Lookandbyeme - I agree, No one needs the cosmetic changes they are doing. The new saved listing page does nothing for me. It certainly doesn't correct all the damage they did to my saved listings thats for sure. And why would ANYONE in their right mind use Auctiva to ship? Is it really cheaper than USPS Click and Ship? At least with the USPS you KNOW it's going to always work. They are trying to get more people to use it so they can lay off workers, so it has to work!
Greg it is NOT cheaper it is same price as ebay and USPS. I have not entertained this idea mainly for the following reasons:
1. At some point may have issues site does now with slowness IF it does not already, I have not used so don't know.
2. Does not compare all of the USPS options such as zone shipping which from NC to Calif on approx 3 and up pound package saves about $5.00 + if it will fit in zone a box. I do not think this was fully thought out before launched. . . (just my thought).
3. The one time I thought about using the scrolling was same as the NEW SAVED LISTING page, immediate turn off.
4. Really do not want to spend lots of time learing new system when I know ebay's and USPS, paypal's.
This offers NOTHING I can see that is not already out there. We can purchase their insurance even if we do not use their system to buy postage. . so nothing really to offer as far as I am concerned.
Had MUCH rather see this energy and money go to other areas. . .that are not already out there.
Just my thought and others may feel differently.
1. At some point may have issues site does now with slowness IF it does not already, I have not used so don't know.
2. Does not compare all of the USPS options such as zone shipping which from NC to Calif on approx 3 and up pound package saves about $5.00 + if it will fit in zone a box. I do not think this was fully thought out before launched. . . (just my thought).
3. The one time I thought about using the scrolling was same as the NEW SAVED LISTING page, immediate turn off.
4. Really do not want to spend lots of time learing new system when I know ebay's and USPS, paypal's.
This offers NOTHING I can see that is not already out there. We can purchase their insurance even if we do not use their system to buy postage. . so nothing really to offer as far as I am concerned.
Had MUCH rather see this energy and money go to other areas. . .that are not already out there.
Just my thought and others may feel differently.
a lot of my slowness is because of my slow internet to the super highway and I have to accept that. sites that are 3 or 4 seconds for you are probably 6 or 7 for me. there used to be a site called www.speedtest.net that would time your throughput.
The neat one was SurfSpeed 2 from PC Mag that timed you to known servers (yahoo;eBay;apple; etc.) and than would compare that speed to others in your area and also compare to other ISPs. I think it stills exists give it The Google
as to your corrupt listings couldn't Auctiva restore the previous ones. I deleted all mine one time and they were able to restore them (I assume from a backup)
The neat one was SurfSpeed 2 from PC Mag that timed you to known servers (yahoo;eBay;apple; etc.) and than would compare that speed to others in your area and also compare to other ISPs. I think it stills exists give it The Google
as to your corrupt listings couldn't Auctiva restore the previous ones. I deleted all mine one time and they were able to restore them (I assume from a backup)