Second chance offer

Hi, it is not worth chasing non-payers via personal contact.

Open the unpaid dispute (which you have done), let it run it's course and if they do not respond you can close it and leave them negative feedback.

If they do not respond by the time you are able to close it they forfeit the ability to leave feedback so they cannot retaliate (see eBay site)

Making direct contact gets personal, and un-verifiable, keep to polite reminders via contact buyer so it is all traceable.

When closed you can also claim back FVF fees and then 2nd chance offer.

Do not 2nd chance offer before the dispute is closed or you will pay FVF again and cause feedback problems.

Beware a cornered buyer may turn nasty and even claim non-delivery, generate a chargeback fraud and leave you a negative for being a bully (even though you were not), so it is not worth chasing via personal contact you could come off far worse.

If the bidder got carried away and realised that then he may cause you grief. If the item was worth that amount relist after the dispute is closed because bidders who lost out will bid even fiercer next time.

I also find that 2nd chance offers are rarely taken up because bidders would rather try and get it cheaper by starting again.

A refused 2nd offer also loses you your insertion fee credit item unsold on first attempt.

I hope that helps.

quote:

If they do not respond by the time you are able to close it they forfeit the ability to leave feedback so they cannot retaliate (see eBay site)

I like it! That's definitely worth knowing

quote:

If the bidder got carried away and realised that then he may cause you grief. If the item was worth that amount relist after the dispute is closed because bidders who lost out will bid even fiercer next time.

How cunning! Sounds like a plan to me

Hi All,

I'd just like to confirm ... I just filed an unpaid item dispute. I'm a new seller to ebay, so I don't want to chance neg feedback, BUT I really want to leave neg feedback for the scammer buyer, as I believe others should be warned.

I've read ebays unpaid item dispute pages several times, and they are very vague about whether or not buyer "if found guilty" can still leave neg feedback.

I've also filed a request for clarification from ebay via email, and pretty much got back copied & pasted text that I have already read half dozen times ... and still did not answer my question.

So, the question is: After UID is filed, and buyer found "guilty"... If I leave neg feedback ... is the buyer able to do the same?

bluekat88

Hi there bluekat88 after the unpaid item dispute is closed and the non-paying bidder has a strike placed against him he no longer has the ability to give you feedback as the sale never occurred in Ebays eyes. Also there is a way of filing a dispute and closing it that you can leave negative for the buyer and he cannot retaliate. That was in a recent post on here but I cannot remember exactly how to do it.Search through some posts and you may find it.
Steve

I Believe the buyer can leave feedback but if he didn't respond to the IUD, the feedback can be read but doen't count in your feedback rating. If he responded, even to cancel, his feedback will be counted. You can always respond if he leaves negative and I think eBay also includes a note by the feedback stating buyer did not respond to UID.
booklady

Thanks,

I'll follow up if ebay evvvvvvver responds back to this question.

bluekat88

Hi, from my experience the only times a buyer cannot leave feedback are :-

1) if they do not respond to an unpaid dispute and it is closed by seller, the seller can leave feedback without retaliation.

2) if an unpaid dispute is raised and the buyer is no longer registered with eBay then it can be closed instantly by the seller. From that point its is as though the auction and the transaction did not exist, neither party can leave feedback.

See this eBay page :- http://pages.ebay.co.uk/help/feedback/losing-feedback-privileges.html

I hope this helps, the above page is not easy to find for some reason, I wonder why