Tagged With "Natasha"

cannot access auctiva construction site message but billing still arrives

Hi @parry12 , Sorry about that! Our site is actually up and running, that "construction site" message is just a little sticky. If you clear your browser cache or use an incognito window you'll be able to access the site. Best, Natasha

Come again in English. I have been with ebay since 2010 and autiva shortly thereafter. At 82 years old I still have all my faculties but I gather you want me to remove my protection and then be able to list with you agency again. Please clarify!

Hi Parry12, We are not asking you to remove any sort of protection to access your account, we're asking you to clear the cache of your browser as it seems to be holding the page from the maintenance message. Browsers typically cache some parts of website data to allow them to load pages faster if you return to them, and it sounds like your browser is holding that message page instead of allowing the site to load as it should. If you clear the cache of your browser you should then be able to...