Tagged With "Scrolling Gallery"
Topic
My Scrolling Bar Has not worked since I signed up with a new name
I keep trying to send messages , Open a case, but when I submit, there is a "Unknown Error" mesage and the case does not go through. It seems like there is No One Home here at Auctiva. Anyone know of a different form of wisting that has cross selling or a scrolling bar, I think the employee's have "Jumped"a Sinking Ship. I was realy hoping to be able to list through Auctivia, opeming a store, but if I can get a response on something as simple as the Scrolling Gallery then what good is it to...
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Re: My Scrolling Bar Has not worked since I signed up with a new name
Hello Jenuine-Motor, There is currently a known issue with the support form where it intermittently fails to send your support request and returns the message "Unknown Form". Our engineers are aware of this and are seeking a solution. The reports we have received thus far indicate that this primarily occurs when using the Safari browser, but we have had reports in various browsers. For this, I suggest that you first try clearing the cache of the browser you are using prior to trying again.
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Re: My Scrolling Bar Has not worked since I signed up with a new name
Thank you Craig I do not use Safari I use Google Chrome I actually have three or four listings on at the time presently not just one. And the scrolling gallery has been an ongoing problem since the day I started using it again. I was hoping to be able to move away from eBay completely unless completely through your but I was planning on getting as a store Front. So I'm not using Safari I have more than one listing three I believe so I don't know what to tell you thank you for your help have...
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Re: My Scrolling Bar Has not worked since I signed up with a new name
One more thing, other than not using Safari and using Chrome cleaning out my cash, and generating a token I have done but I do not use Safari. So I'm now linked to eBay and auctiva both again thank you for your help Jim p Powered by Cricket Wireless -------- Original message --------From: Auctiva < alerts@hoop.la > Date: 10/9/18 2:40 PM (GMT-08:00) To: Jenuine-motor < jenuinemotorproductions@gmail.com > Subject: Reply By auctivacraig: My Scrolling Bar Has not worked since I...
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Re: My Scrolling Bar Has not worked since I signed up with a new name
Hello again, I have located your Auctiva account and while it does appear to have a valid token from within the account, I find that there are token related errors when various of our services attempt to run for your account. The account behaves as though the token is not valid and as such the service is unable to import the rest of your Active Listings and add the gallery to them. For this, I can only suggest that you try generating a token again and ensuring that you receive a success...
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Re: My Scrolling Bar Has not worked since I signed up with a new name
Hello I just went to my computer and generated another coin or token hope that helps respectfully Jim price
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Re: My Scrolling Bar Has not worked since I signed up with a new name
Hello Jim, Thanks for that. A bit more investigation revealed a difficulty with the notifications we get from eBay relating to your account. I was able to resolve that and the active listings have imported into your account correctly. I then found an issue with the code for the scrolling gallery in your listings and ran the commands from our end to remove and replace that code. There are now several listings showing in your Auctiva account and the scrolling gallery is displaying on these...
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Re: My Scrolling Bar Has not worked since I signed up with a new name
Thank you for your help!