Thank you so much for responding...finally.
It would have been much better had someone just said this when it was initially posted.
Also thank you for listening and putting the options back. This also saves me from having to find another service (which I was trying really hard to avoid) with consignment features and getting them all transferred over during the holidays.
Also since there is an issue with using the consignment feature when copying listings/create similar listing because it doesn't recognize it as a new independent listing this option is not really viable. It shows it under the original listing that it is copied from and that messes everything else up.
So if there is another work around please share it so that we can also try to work with it a bit.
So if there is another work around please share it so that we can also try to work with it a bit.
Auctiva, thanks for the response.
I am going to be my usual honest self here and say what others I am sure think but will probably NOT write.
While I am glad that after 16 days, yes, 16 days and 20 posts there is some kind of acknowledgement of our concerns I do have couple of questions.
What happened to our INPUT as is mentioned in post??? Was that serious? Should we expect that in the future or take that quote off the table?
Also, honestly, if you hear us, wouldn't an acknowledgement of this being worked on 16 days ago have been helpful and saved your customers a lot of time and aggravation. We are not hourly paid employees that are paid just for showing up. We are paid by what we can list and sell. We have spent hours on this.
How hard can it possibly to re-do what you undid? Below post indicates that a resolution is in the "thinking stage" and may or may not happen?
If the below was or has been a known problem why was it not posted??? I never ever remember reading a single post about there being a problem of any kind. If it is not working on templates, perhaps we should have been notified so we did not list using broken photos????? I check my listings and others regularly on my iphone, my kids different phones and have seen no problem.
As far as new templates, I am still a little antsy about the templates being discontinued by ebay. Their quote on that did not make me feel warm and fuzzy by any means. I know that a 3rd, 4th party source says that was a misunderstanding...but...they are cleaning up listings and templates not being on them would sure do that. I can find that post if needed it says something about templates, dots, etc., not being good experience for cell users. At this point....as much as I like the templates not sure that should be a worry. Also, really don't understand if the code was there for old templates how that could change when doing new?
Again, our input, would have told you this part:
This concerns me as it implies that a pacifier has been put into our mouths that a "final decision, if any"??? IT SURE DOES NOT SOUND VERY OPTIMISTIC??? SO LET'S NOT READ TOO MUCH INTO THIS. Earlier says you are working on a resolution? How can you be working on a resolution if a decision has not been made????
MOST IMPORTANT FOR THOSE WHO MAY WANT TO KEEP LAYOUT THEY HAVE I LEARNED THIS THE HARD WAY, AS I THOUGHT THIS IS PIECE OF CAKE, LIST FROM OLD. IF YOU HAVE TO CHANGE THE TEMPLATE YOU CAN NOT DO THIS. ONCE YOU CLICK ON ANOTHER TEMPLATE AND SAVE IT...YOU ARE DONE, FRIED....YOU HAVE TO CHANGE THE LAYOUT!!! *(i.e., I had pet template on previously saved, obviously when I listed a dress (not dog related I needed to change template...you can't do that).
I FULLY realize I am dissecting this post...but I am one who reads entire post before getting too excited.
Auctiva, I am sorry if I am the devils advocate here....(guess I have taken over where Michelle left off).
I am going to be my usual honest self here and say what others I am sure think but will probably NOT write.
While I am glad that after 16 days, yes, 16 days and 20 posts there is some kind of acknowledgement of our concerns I do have couple of questions.
What happened to our INPUT as is mentioned in post??? Was that serious? Should we expect that in the future or take that quote off the table?
quote:but we know from experience that even changing the slightest little thing without at least giving users the opportunity for their input often results in a lot of hurt feelings Wink.
Also, honestly, if you hear us, wouldn't an acknowledgement of this being worked on 16 days ago have been helpful and saved your customers a lot of time and aggravation. We are not hourly paid employees that are paid just for showing up. We are paid by what we can list and sell. We have spent hours on this.
How hard can it possibly to re-do what you undid? Below post indicates that a resolution is in the "thinking stage" and may or may not happen?
quote:We hear you and have been working on a resolution.
If the below was or has been a known problem why was it not posted??? I never ever remember reading a single post about there being a problem of any kind. If it is not working on templates, perhaps we should have been notified so we did not list using broken photos????? I check my listings and others regularly on my iphone, my kids different phones and have seen no problem.
As far as new templates, I am still a little antsy about the templates being discontinued by ebay. Their quote on that did not make me feel warm and fuzzy by any means. I know that a 3rd, 4th party source says that was a misunderstanding...but...they are cleaning up listings and templates not being on them would sure do that. I can find that post if needed it says something about templates, dots, etc., not being good experience for cell users. At this point....as much as I like the templates not sure that should be a worry. Also, really don't understand if the code was there for old templates how that could change when doing new?
quote:The initial reason for removing some layout options on new listings was so that we could offer new templates as well as improve the mobile experience for your potential buyers. Too often the use of some of those layouts were causing templates to break, which is why several were removed.
Again, our input, would have told you this part:
quote:Obviously we have more users that preferred those layouts
This concerns me as it implies that a pacifier has been put into our mouths that a "final decision, if any"??? IT SURE DOES NOT SOUND VERY OPTIMISTIC??? SO LET'S NOT READ TOO MUCH INTO THIS. Earlier says you are working on a resolution? How can you be working on a resolution if a decision has not been made????
quote:It may take until the end of this week before we have a final decision on what, if any, layouts can be brought back.
MOST IMPORTANT FOR THOSE WHO MAY WANT TO KEEP LAYOUT THEY HAVE I LEARNED THIS THE HARD WAY, AS I THOUGHT THIS IS PIECE OF CAKE, LIST FROM OLD. IF YOU HAVE TO CHANGE THE TEMPLATE YOU CAN NOT DO THIS. ONCE YOU CLICK ON ANOTHER TEMPLATE AND SAVE IT...YOU ARE DONE, FRIED....YOU HAVE TO CHANGE THE LAYOUT!!! *(i.e., I had pet template on previously saved, obviously when I listed a dress (not dog related I needed to change template...you can't do that).
quote:If you need the layouts immediately, remember that you can always copy a Saved listing that has the layout already selected and revise it as a new listing.
I FULLY realize I am dissecting this post...but I am one who reads entire post before getting too excited.
Auctiva, I am sorry if I am the devils advocate here....(guess I have taken over where Michelle left off).
well said
if you are in her company then you are in good company
if you are in her company then you are in good company
I read the whole thing too but have decided to give Auctiva the benefit of the doubt at least until the end of the week...in part because I just don't have time for anything else right now.
If this was to pacify we will find out soon enough.
I am still looking for alternatives, have one possibly in mind but really hoping that I will not have to make a switch. I am also considering taking on an antique mall shortly so that would be yet at least one other separate account but am holding off till next week so I won't need to do extra work changing that too.
If this was to pacify we will find out soon enough.
I am still looking for alternatives, have one possibly in mind but really hoping that I will not have to make a switch. I am also considering taking on an antique mall shortly so that would be yet at least one other separate account but am holding off till next week so I won't need to do extra work changing that too.
Thanks Ed...could never walk in Michelle's shoes!! Those very hard to fill. Plus, she was pretty darn techie so I truly fail there.
I could be kicked off forums for my comments, so if you don't hear from me....you know I bit the dust! Or dust was thrown at me!!
I just hope that auctiva realizes that we SURE would not spend the time we do arguing our case if we did not think it was worthwhile for our businesses. This is sure NOT fun!!!
I do hope they are able to undo what has been done. Frankly, I had rather never have another new template than no choice in layout.
Auctiva we appreciate the forum to vent, say what we think and fact that that is NOT censored!!!!
I could be kicked off forums for my comments, so if you don't hear from me....you know I bit the dust! Or dust was thrown at me!!
I just hope that auctiva realizes that we SURE would not spend the time we do arguing our case if we did not think it was worthwhile for our businesses. This is sure NOT fun!!!
I do hope they are able to undo what has been done. Frankly, I had rather never have another new template than no choice in layout.
Auctiva we appreciate the forum to vent, say what we think and fact that that is NOT censored!!!!
agreed
the most frustrating thing is if they had been looking at it since day 1 say so. so we can go about our business
the most frustrating thing is if they had been looking at it since day 1 say so. so we can go about our business
Well this doesn't really help.
QUOTE: It may take until the end of the week before we have a final decision on what, IF ANY, layouts can be brought back.
Doesn't sound very promising that those layout options will be put back.
I still do not understand why they were removed in the first place and why it’s so difficult to put back what people have now been using for years.
You say you want to give us new templates and these placement options cause the new templates to break? How then were you able to give us new templates in the past and no problem arose?
If the horizontal placement is not compatible with certain templates then we the members have the option of just picking a template that does work with that option.
Removing those placement options was not necessary in my way of thinking.
I know I am only one person and probably don't count in the main picture of things but if those options are not replaced - I will be looking for a new hosting site. I am running free trials now as I wait this out. I have been with Auctiva for several years now and never had a complaint. I guess it’s now my time to whine.
LookAndBuyMe ----- Thank you for the compliments!! I'll teach you if you want to learn... it’s rather simple.
QUOTE: It may take until the end of the week before we have a final decision on what, IF ANY, layouts can be brought back.
Doesn't sound very promising that those layout options will be put back.
I still do not understand why they were removed in the first place and why it’s so difficult to put back what people have now been using for years.
You say you want to give us new templates and these placement options cause the new templates to break? How then were you able to give us new templates in the past and no problem arose?
If the horizontal placement is not compatible with certain templates then we the members have the option of just picking a template that does work with that option.
Removing those placement options was not necessary in my way of thinking.
I know I am only one person and probably don't count in the main picture of things but if those options are not replaced - I will be looking for a new hosting site. I am running free trials now as I wait this out. I have been with Auctiva for several years now and never had a complaint. I guess it’s now my time to whine.
LookAndBuyMe ----- Thank you for the compliments!! I'll teach you if you want to learn... it’s rather simple.
This is just my opinion but Auctiva has acknowledged the issue (even though rather late), repsonded to the issue (at least in part) and is working on resolving the issue which is part of what we asked for them to do here. A good thing.
Continuing to beat them down and complain at this point is not going to help much.
Kinda like if you had an issue you were trying to resolve and your buyer wasn't cutting you any slack no matter what you did. And you knew no matter what you did you were going to get a neg fb....would you continue to try? Why would you?
Just saying, lets see what happens before saying it isn't going to work or they aren't going to do anything.
I really would like to get this issue resolved. I need to get it resolved as I am sure everyone does and don't want anything to slow or hinder this process or make it so there is no point in it for them.
Should they have responded in a more timely manner ....yes. We know this. They know this.
It is done and can't be changed now.
Is the response "vague"....yes. We all know this. They know this. And they know we know this. But it is more of a response than we have gotten up to this point.
I am still furious about a lot of how and why this happened and how the resolution was/is being handled but I just want this issue resolved. Not looking to beat a dead horse about something that can't be changed. Don't have time to spend on that.
They want until the end of the week. I say let them have it. That's no problem because really if they didn't answer we would still be waiting anyway. It is only a couple days away. At least we are further along in this issue than we were yesterday.
Don't know too much about the issue with eBay doing away with templates next year sometime. Haven't really heard too much about it but that issue isn't immediate. This one is for a lot of people.
Let's get this issue resolved and then move on to the next.
Again this is just my opinion...and trying really hard to be optimistic and hopeful.
Let's see what happens at the end of the week and cross our fingers that everything will be back to normal and we can list our items normally again so we all can all get back to making some money.
Continuing to beat them down and complain at this point is not going to help much.
Kinda like if you had an issue you were trying to resolve and your buyer wasn't cutting you any slack no matter what you did. And you knew no matter what you did you were going to get a neg fb....would you continue to try? Why would you?
Just saying, lets see what happens before saying it isn't going to work or they aren't going to do anything.
I really would like to get this issue resolved. I need to get it resolved as I am sure everyone does and don't want anything to slow or hinder this process or make it so there is no point in it for them.
Should they have responded in a more timely manner ....yes. We know this. They know this.
It is done and can't be changed now.
Is the response "vague"....yes. We all know this. They know this. And they know we know this. But it is more of a response than we have gotten up to this point.
I am still furious about a lot of how and why this happened and how the resolution was/is being handled but I just want this issue resolved. Not looking to beat a dead horse about something that can't be changed. Don't have time to spend on that.
They want until the end of the week. I say let them have it. That's no problem because really if they didn't answer we would still be waiting anyway. It is only a couple days away. At least we are further along in this issue than we were yesterday.
Don't know too much about the issue with eBay doing away with templates next year sometime. Haven't really heard too much about it but that issue isn't immediate. This one is for a lot of people.
Let's get this issue resolved and then move on to the next.
Again this is just my opinion...and trying really hard to be optimistic and hopeful.
Let's see what happens at the end of the week and cross our fingers that everything will be back to normal and we can list our items normally again so we all can all get back to making some money.
Lucky...thanks for that awesome OFFER!! 
Let's do this after holidays, as I am sure you are listing like crazy and I do not want to take listing time from anyone. But am ALWAYS looking for pointers!!!
I am attempting to be optimistic while ABSOLUTELY FUMING
that I have no idea how we can keep track of all of the listings that we need to go back and fix if we want to look right and not have to scroll and scroll. Since auctiva does not have a NOTES section like ebay this is going to be a real pain AND time waster for NO reason.
AUCTIVA DO YOU KNOW OF A WAY WE CAN KEEP UP WITH THIS???? THAT IS EASY???? I sure do not??? I am not huge on making lists of something that may not even happen and that is really a time consumer to do lists. Since we are doing relists as we do new lists this could be quite a list.
At this time of year we can't afford to sit on inventory and do listing and sit waiting on auctiva to do their thing which is posted below? Scary part of this... is this was UNDONE OVERNIGHT!!!!
How long once this week is out will it take to get them back... if it takes 20+ days to make a DECISION???? (from lst date of post till end of week) How difficult can the decision take to bring it back? Since we have previously had this...it should not be like inventing the wheel. It has been done before!!
We do not have time to redo listings. Going back to redo takes away from our listing time!!!
We have one main time of year to get rid of inventory and are going to spend our time fixing listings???? And have spent a lot of time writing on this.
The more I think the madder I get over this.
The problem compounds with each and every listing.
Auctiva really has NOT answered our questions at all to me.
As this breaking photos in horizontal ONLY does not make sense? Why not FIX the break rather than get rid of the option???? Plus, this problem was NEVER shown a forum post at all??? So problem surely was not a huge issue???
Auctiva please when making changes consider the TIME OF THE YEAR???? Christmas???? Give me a break, surely someone had to think this out??? Even ebay tries to avoid changes during holidays.
Also, please do as you put in a post...ASK FOR OUR INPUT???? How difficult would that have been.
I DO KNOW...IF we DO NOT STAY on top of this it will probably NOT be changed. This forum will be buried in the mass of other forgotten forum items.
Auctiva, if you are NOT going to bring back, please just say it, do not drag us along, as this is sure a teaser and I consider this a business not a game. It is waste of our time to attempt to keep up with listings done so we can go back to them, IF you have NO plans to bring back. I guess I find it unbelievable that there can't be a YES, it is coming back ????? (when) or NO we hated it, so we thought you did and we are NOT bringing it back.
Let's do this after holidays, as I am sure you are listing like crazy and I do not want to take listing time from anyone. But am ALWAYS looking for pointers!!! I am attempting to be optimistic while ABSOLUTELY FUMING
that I have no idea how we can keep track of all of the listings that we need to go back and fix if we want to look right and not have to scroll and scroll. Since auctiva does not have a NOTES section like ebay this is going to be a real pain AND time waster for NO reason. AUCTIVA DO YOU KNOW OF A WAY WE CAN KEEP UP WITH THIS???? THAT IS EASY???? I sure do not??? I am not huge on making lists of something that may not even happen and that is really a time consumer to do lists. Since we are doing relists as we do new lists this could be quite a list.
At this time of year we can't afford to sit on inventory and do listing and sit waiting on auctiva to do their thing which is posted below? Scary part of this... is this was UNDONE OVERNIGHT!!!!
How long once this week is out will it take to get them back... if it takes 20+ days to make a DECISION???? (from lst date of post till end of week) How difficult can the decision take to bring it back? Since we have previously had this...it should not be like inventing the wheel. It has been done before!!
quote:It may take until the end of this week before we have a final decision on what, if any, layouts can be brought back.
We do not have time to redo listings. Going back to redo takes away from our listing time!!!
We have one main time of year to get rid of inventory and are going to spend our time fixing listings???? And have spent a lot of time writing on this.
The more I think the madder I get over this.
The problem compounds with each and every listing.
Auctiva really has NOT answered our questions at all to me.
As this breaking photos in horizontal ONLY does not make sense? Why not FIX the break rather than get rid of the option???? Plus, this problem was NEVER shown a forum post at all??? So problem surely was not a huge issue???
Auctiva please when making changes consider the TIME OF THE YEAR???? Christmas???? Give me a break, surely someone had to think this out??? Even ebay tries to avoid changes during holidays.
Also, please do as you put in a post...ASK FOR OUR INPUT???? How difficult would that have been.
I DO KNOW...IF we DO NOT STAY on top of this it will probably NOT be changed. This forum will be buried in the mass of other forgotten forum items.
Auctiva, if you are NOT going to bring back, please just say it, do not drag us along, as this is sure a teaser and I consider this a business not a game. It is waste of our time to attempt to keep up with listings done so we can go back to them, IF you have NO plans to bring back. I guess I find it unbelievable that there can't be a YES, it is coming back ????? (when) or NO we hated it, so we thought you did and we are NOT bringing it back.
You should be able to track new listings by date created.
You can also create a folder and color code it and put the newer listings you need to change later in that folder to help keep track of what needs to be changed.
It should then show in whatever color when you are looking at your lists, saved listings etc...however you set it up.
Hope that helps for now with this part of the issue.
You can also create a folder and color code it and put the newer listings you need to change later in that folder to help keep track of what needs to be changed.
It should then show in whatever color when you are looking at your lists, saved listings etc...however you set it up.
Hope that helps for now with this part of the issue.
Thanks....
Now sure how we can retrieve ones from 2 weeks ago? Even by date, as they are intermingled with any I had revisions on, which have been hundreds. When we did not know this was a problem that may be fixed. How do we retrieve those, since they are intermingled with revised listings and new ones, short of isolating ALL listings and then going through hundreds to find which ones apply. Plus, I have my good till cancelled with one color code to avoid duplicates (as honestly no longer trust the system to find these after warnings from ebay) and others separated according to category...then have to go in and sort those out on new ones??? Finding earlier ones would be impossible at this point. Then going in and RE-DOING each one. I am listing quite a few items daily, as are most professional sellers this could take forever.
Plus, honestly, a go around...again??? This gets extremely old.
Especially when we do not know if this is a TIME waster or not. I am not into wasting time. Right now I feel I have wasted MORE than enough time BEGGING for answers from Auctiva.
Really, if Auctiva give us the YES, we are fixing we can deal with setting up a system from here on out. But since they are on the fence, I feel that most things are a waste of time and finding ways to fix their problem is craziness.
Interesting today, had problem on pairs with broken photo...does that men we fix the paired or that we do away with it???? After many go arounds and redos and reloading photo, I got it to work.
Auctiva, this is really a YES, NO decision!! Why are you keeping us hanging??? YOU know if you can or are going to fix this or not. Surely someone has the code for re-doing this. This little game may be fun and games for you, but sure is not for your customers! This is NOT the first time similar things have happened and I find this..."oh, no which way do we go" frustrating to say the least. I find these go arounds ABSURD!!! The indecision here and lack of getting our input BEFORE making changes, and timing, sure does not make one feel warm and cozy. The longer this goes on the more irritated people get. This was first mentioned on October 20th, 18 days ago!! It is NOT like we mentioned yesterday and ask you to pull a rabbit out of the hat today
Now sure how we can retrieve ones from 2 weeks ago? Even by date, as they are intermingled with any I had revisions on, which have been hundreds. When we did not know this was a problem that may be fixed. How do we retrieve those, since they are intermingled with revised listings and new ones, short of isolating ALL listings and then going through hundreds to find which ones apply. Plus, I have my good till cancelled with one color code to avoid duplicates (as honestly no longer trust the system to find these after warnings from ebay) and others separated according to category...then have to go in and sort those out on new ones??? Finding earlier ones would be impossible at this point. Then going in and RE-DOING each one. I am listing quite a few items daily, as are most professional sellers this could take forever.
Plus, honestly, a go around...again??? This gets extremely old.
Especially when we do not know if this is a TIME waster or not. I am not into wasting time. Right now I feel I have wasted MORE than enough time BEGGING for answers from Auctiva.
Really, if Auctiva give us the YES, we are fixing we can deal with setting up a system from here on out. But since they are on the fence, I feel that most things are a waste of time and finding ways to fix their problem is craziness.
Interesting today, had problem on pairs with broken photo...does that men we fix the paired or that we do away with it???? After many go arounds and redos and reloading photo, I got it to work.
Auctiva, this is really a YES, NO decision!! Why are you keeping us hanging??? YOU know if you can or are going to fix this or not. Surely someone has the code for re-doing this. This little game may be fun and games for you, but sure is not for your customers! This is NOT the first time similar things have happened and I find this..."oh, no which way do we go" frustrating to say the least. I find these go arounds ABSURD!!! The indecision here and lack of getting our input BEFORE making changes, and timing, sure does not make one feel warm and cozy. The longer this goes on the more irritated people get. This was first mentioned on October 20th, 18 days ago!! It is NOT like we mentioned yesterday and ask you to pull a rabbit out of the hat today
TGIF everyone!!! Its Friday!!
OK..not beating a dead horse, but beating an almost dead one. It is end of week!!
Ok, being optimistic...Auctiva when can we expect to see this layout return?
Thanks.
OK..not beating a dead horse, but beating an almost dead one. It is end of week!!
Ok, being optimistic...Auctiva when can we expect to see this layout return?
quote:It may take until the end of this week before we have a final decision on what, if any, layouts can be brought back.
Thanks.
Good morning.
I am just sitting here patiently waiting and watching while having coffee and getting ready.
I am really really really really hoping for this to be resolved and the template layout options to be restored.
While I know that we all have to make decisions that will best serve our businesses, I for one am not looking forward to being forced to have to switch listing sites.
Waiting sucks.
I am just sitting here patiently waiting and watching while having coffee and getting ready.
I am really really really really hoping for this to be resolved and the template layout options to be restored.
While I know that we all have to make decisions that will best serve our businesses, I for one am not looking forward to being forced to have to switch listing sites.
Waiting sucks.
please let me translate the "techno speak". What they said means they may have a decision by the end of the week not a solution in place. I am sorry, but the way this system appears to be designed, it cannot be rolled back easily. That written for the price (9.95) they still win the best deal in town. Every system has its "features" (techno speak for problems) and the other options cost quite a bit more. That was why I begged them to raise the prices and give us a few bones again to no avail. Please don't misunderstand we need to hold their feet to the fire every time we see an issue as that is the only way they seem to "listen"
Really this is not something so difficult it cannot be put back fairly easily. I do have some major computer programming knowledge.
I am also aware that certain things are merely said to buy time....but having said that this is probably not a decision that is made by Customer Support and probably needs to go a higher level for that.
We all know how corporations are run.
The price is also irrelevant. That was the price Auctiva chose to probably get people here along with the features offered. We had these features for the posted price and this was one the features offered....it is in essence part of a contract.
And it also isn't just $9.95 if you are using and being charged for more than one account here.....where other sites offer that as part of a package. Some here have multiple accounts.
It is also/may also cost us additional money....loss in sale, time, loss of consignors etc etc.
So it really isn't about the $9.95..that was their choice to begin with.
But there is an overall impact that can cost us a lot more.
So no, it may not be the best deal any longer.
We will just have to wait and see about that.
I am also aware that certain things are merely said to buy time....but having said that this is probably not a decision that is made by Customer Support and probably needs to go a higher level for that.
We all know how corporations are run.
The price is also irrelevant. That was the price Auctiva chose to probably get people here along with the features offered. We had these features for the posted price and this was one the features offered....it is in essence part of a contract.
And it also isn't just $9.95 if you are using and being charged for more than one account here.....where other sites offer that as part of a package. Some here have multiple accounts.
It is also/may also cost us additional money....loss in sale, time, loss of consignors etc etc.
So it really isn't about the $9.95..that was their choice to begin with.
But there is an overall impact that can cost us a lot more.
So no, it may not be the best deal any longer.
We will just have to wait and see about that.
Update on template layouts!
We will be bringing back the most popular of the deprecated layout options that our users have been asking about. They are in the process of being tested and you should expect them to be back by Tuesday afternoon (pending any unforeseen issues that may pop up).
You will have a total of 14 layout/alignment options, which should suit your listing needs. They are:
Vertical Top
Vertical Left
Vertical Right
Vertical Bottom
Vertical Top & Left
Vertical Top & Right
Vertical Top & Bottom
Horizontal Top
Paired Top
Paired Bottom
Paired Top & Bottom
Slideshow Top
Thumbnails Top
Thumbnails Bottom
I will post again when they are back next week. As I mentioned before, you can still use a Saved listing that did have the missing layout option selected and create a new listing if you need those layouts right away.
Thank you again for your patience while this was being resolved!
We will be bringing back the most popular of the deprecated layout options that our users have been asking about. They are in the process of being tested and you should expect them to be back by Tuesday afternoon (pending any unforeseen issues that may pop up).
You will have a total of 14 layout/alignment options, which should suit your listing needs. They are:
Vertical Top
Vertical Left
Vertical Right
Vertical Bottom
Vertical Top & Left
Vertical Top & Right
Vertical Top & Bottom
Horizontal Top
Paired Top
Paired Bottom
Paired Top & Bottom
Slideshow Top
Thumbnails Top
Thumbnails Bottom
I will post again when they are back next week. As I mentioned before, you can still use a Saved listing that did have the missing layout option selected and create a new listing if you need those layouts right away.
Thank you again for your patience while this was being resolved!
Thanks for update so we can plan our listings accordingly.
Members DO need to know that we CAN NOT use old SAVED unless you stick with same template. If you change to another template you can't keep layout.
So look for a listing with template you plan to use and you will be ok with using old.
Members DO need to know that we CAN NOT use old SAVED unless you stick with same template. If you change to another template you can't keep layout.
So look for a listing with template you plan to use and you will be ok with using old.
Woo hoo! Horizontal is back. And now patiently waiting for the others to be back too.
So good to know that I will not be changing my hosting program. I have been here for several years now after leaving a site that charged out the kazoo. I loved what I got here for the price... best bang for my buck.
While this was all in the air, I have tried a few trials thinking I would probably have to leave. While some of those programs had options that were rather nice that Auctiva does not have - Auctiva is still my choice. Was getting rather sad and depressed thinking I just might have to leave. Most places make changes and never reverse those changes no matter how much their customers complain. (We all know a good example - its called E---.)Good to know that Auctiva actually listens to its customers.
Thanks Auctiva for listening! and complying! *runs off to cancel her trials*
So good to know that I will not be changing my hosting program. I have been here for several years now after leaving a site that charged out the kazoo. I loved what I got here for the price... best bang for my buck.
While this was all in the air, I have tried a few trials thinking I would probably have to leave. While some of those programs had options that were rather nice that Auctiva does not have - Auctiva is still my choice. Was getting rather sad and depressed thinking I just might have to leave. Most places make changes and never reverse those changes no matter how much their customers complain. (We all know a good example - its called E---.)Good to know that Auctiva actually listens to its customers.
Thanks Auctiva for listening! and complying! *runs off to cancel her trials*
You may want to check if you are using a new template because so far there has been no changes, at least on mine and a few others.
Are you "creating a similar listing off one of your old ones??
Are you "creating a similar listing off one of your old ones??