AGREED!!!! I HATE IE for almost anything!!!!
THIS IS INSANITY..inconvenient..and glitches..lots of them..I decided to roll with it..even though it would take time from listing for one cent today..forget it..this new program has problems..lots of them..I'm frustrated. Its not right to pull out a new program that has problems at this time..the holidays..I just got off the phone with auctiva and asked to speak with someone..this is wrong..very wrong. I wouldn't mind if it were efficient..but it is not ..yet
I spoke with customer service who said it would not be reversed. I think we should start compiling the problems:
1. Reverts back to new page each time you save even if you click that you want to stay on the old page.
2. Doesn't apply filters properly ..has a mind of its own
3. Doesn't retain filters after you save or even if you want to go back with the arrow key..back to start again
4. Difficult to maneuver out after you have applied a filter..need to start over basically
Each of these things are inferior to the old version and need to be fixed. Basically, a lot more tedious and time consuming and irritating because you know that a couple days ago, you were using a superior product. I got frustrated, called customer service and then came here.
If they are not going to change it back, they need to know what to fix.
Peace
1. Reverts back to new page each time you save even if you click that you want to stay on the old page.
2. Doesn't apply filters properly ..has a mind of its own
3. Doesn't retain filters after you save or even if you want to go back with the arrow key..back to start again
4. Difficult to maneuver out after you have applied a filter..need to start over basically
Each of these things are inferior to the old version and need to be fixed. Basically, a lot more tedious and time consuming and irritating because you know that a couple days ago, you were using a superior product. I got frustrated, called customer service and then came here.
If they are not going to change it back, they need to know what to fix.
Peace
I just filed a support case with the above problems in it..actually, filing a support case is the way to go. I don't know if others are having the same problems, I bet there are others but I found so many in the first half hour of use that I just had to pull waste the last hour calling customer support, coming here, and then cooling down enough to file a support case...this is not my problem however and I dont think I should have to take time to deal with it. Hope they fix it..because the truth is, that auctiva is a great program and service. Really. This was poorly planned release of this as yet unready version. Hopefully, they fix it..or un do it for now.
I hate to say this yellowfeather.. but Support the way to go?? IF you read my last responses back from support you would forget support, unless the support you use is different than mine. 
Thing is if it is NOT on forums people are generally told "you are only one with that problem" It is browser, IP provider, cookies, cache, router. If it is not out in the open it gets filed with the only person with problem file.
In the open forums others can put their thoughts and we realize we are not the only one with problems.
Rolling this out without it being "NEW and IMPROVED" is almost as bad as the roll out of the shipping which was NOT ready when rolled out. It was outdated day it was released. Only difference, on that we could just look and stick with old postal service. On this we are being forced to take many steps to do go around a system they set up that is only calling misery and time delays for most of us. Especially during the holidays.
Auctiva.. how about reverting back until you have this NEW AND IMPROVED ready to launch.
Auctiva has acknowledged that there are issues and it may take time to fix this.. in meantime, I think they should just fix it back old way until they fully get it together.
I do find it strange that NOT ONE Auctiva person has said what the improvements are even though this has been asked many times. Do they know.. I am beginning to wonder????
Thing is if it is NOT on forums people are generally told "you are only one with that problem" It is browser, IP provider, cookies, cache, router. If it is not out in the open it gets filed with the only person with problem file. In the open forums others can put their thoughts and we realize we are not the only one with problems.
Rolling this out without it being "NEW and IMPROVED" is almost as bad as the roll out of the shipping which was NOT ready when rolled out. It was outdated day it was released. Only difference, on that we could just look and stick with old postal service. On this we are being forced to take many steps to do go around a system they set up that is only calling misery and time delays for most of us. Especially during the holidays.
Auctiva.. how about reverting back until you have this NEW AND IMPROVED ready to launch.
Auctiva has acknowledged that there are issues and it may take time to fix this.. in meantime, I think they should just fix it back old way until they fully get it together.
I do find it strange that NOT ONE Auctiva person has said what the improvements are even though this has been asked many times. Do they know.. I am beginning to wonder????
I actually discovered one new thing in the new saved listings page: If you click on the image, you get a nice pop-up window with the image. Very nice, but that's it of new things other than an admitedly attractive design.
If Auctiva makes the filter and sorting "sticky", I can live with the new page.
If Auctiva makes the filter and sorting "sticky", I can live with the new page.
Congratulations Patbrock, you win the prize!!! 
. You found Waldo!! (have to have a bit of humor here) but is not intended at you personally!. . just messing!! But again, why can't auctiva, just tell us about the great features so we do not have to play hide and seek. . as this time of year I am not big on games.
I did see that today and love the way it is cosmetically framed it sure adds to the picture, but really see no real use for it that I could not live without, other than waiting on another pop-up.
I no longer have a biggest issue, I just think this is nonsense and have not found one really redeeming thing on here.. but am again, Auctiva willing to look at it all again if you tell me what to look for that is NEW and IMPROVED. (hate to sound negative, but I just do not see it).
It is obvious that this is going to be ignored. . .hoping it will die and go away or that we will learn to live with it. I am sure on Monday the posts are at least reviewed and this was fairly hot topic over end of last week and week-end. I would guess others have written support also.
Very frustrating if you relist from your saved page. . especially.
. You found Waldo!! (have to have a bit of humor here) but is not intended at you personally!. . just messing!! But again, why can't auctiva, just tell us about the great features so we do not have to play hide and seek. . as this time of year I am not big on games. I did see that today and love the way it is cosmetically framed it sure adds to the picture, but really see no real use for it that I could not live without, other than waiting on another pop-up.
I no longer have a biggest issue, I just think this is nonsense and have not found one really redeeming thing on here.. but am again, Auctiva willing to look at it all again if you tell me what to look for that is NEW and IMPROVED. (hate to sound negative, but I just do not see it).
It is obvious that this is going to be ignored. . .hoping it will die and go away or that we will learn to live with it. I am sure on Monday the posts are at least reviewed and this was fairly hot topic over end of last week and week-end. I would guess others have written support also.
Very frustrating if you relist from your saved page. . especially.
I filed a support case but I am not holding my breath. I do not understand why they are being so stubborn on this.
I was busy listing auctions today for the penny day and I am sure that the switching from the new to the old cost me time and cut down on the number of items I was able to list.
Why do they find this acceptable?
I was busy listing auctions today for the penny day and I am sure that the switching from the new to the old cost me time and cut down on the number of items I was able to list.
Why do they find this acceptable?
i hate it too...it has that 'reading pane' look that Yahoo email is always trying to get me to switch to. When you scroll, the listings go up under the reading pane and you can't see them. I see no benefit to this at all. I have left 'feedback' for it a bunch of times already and even filed a support case (no answer at all)
I've been with Auctiva almost from the beginning and I've never had any problems. But things are different now, this reminds me too much of Ebay's abysmal changes. I have to put up with that carp from them, but I don't have to put up with it here. When my membership expires I doubt I'll be coming back...I really can't see paying for this mess
This is one of those things that should be OPTIONAL...just like the 'new' look the supersized images had? Remember that? I hated that too and apparently so did everyone else cause that WAS made optional. (And I have yet to see one of those 'new' supersize options in any Ebay listings) If Auctiva were still free then yes, I could live with this..but I don't want to have to pay for it.
I've been with Auctiva almost from the beginning and I've never had any problems. But things are different now, this reminds me too much of Ebay's abysmal changes. I have to put up with that carp from them, but I don't have to put up with it here. When my membership expires I doubt I'll be coming back...I really can't see paying for this mess
This is one of those things that should be OPTIONAL...just like the 'new' look the supersized images had? Remember that? I hated that too and apparently so did everyone else cause that WAS made optional. (And I have yet to see one of those 'new' supersize options in any Ebay listings) If Auctiva were still free then yes, I could live with this..but I don't want to have to pay for it.
The new page is here to stay, and the design is very attractive, so what do Auctiva need to do to make everyone happy?
Basically Auctiva needs to make the page work exactly like the old one.
Problem: It's very difficult to see which folder each item is in.
Solution: Each item should have the folder color as the background.
Problem: The default scrolling with "fixed header" is not appropriate for users with low-resolution monitors, where only a very few items are visible on the page. It also gives problems with printing.
Solution: Make "no fixed header" the default.
Problem: It's irritating having to rechoose filter and sort criteria every time one returns to the page after going into an item.
Solution: Make the filter and sort criteria "sticky".
With these changes everyone I think will be happy with the new page. Until then perhaps Auctiva should consider reverting to the old page as default.
Patrick
Basically Auctiva needs to make the page work exactly like the old one.
Problem: It's very difficult to see which folder each item is in.
Solution: Each item should have the folder color as the background.
Problem: The default scrolling with "fixed header" is not appropriate for users with low-resolution monitors, where only a very few items are visible on the page. It also gives problems with printing.
Solution: Make "no fixed header" the default.
Problem: It's irritating having to rechoose filter and sort criteria every time one returns to the page after going into an item.
Solution: Make the filter and sort criteria "sticky".
With these changes everyone I think will be happy with the new page. Until then perhaps Auctiva should consider reverting to the old page as default.
Patrick
I feel a whole lot of people are going to go away after the holidays, once they have a little time to try out a competitor. The constant changes (maybe they need busy work for their programmers) make no sense, especially when they don't seem to be asking the customers what they want and then following through on their requests. Activa really does not care about the customer base. I found that out when they stopped supporting their bulk offline uploader. I know for a lot of you, you like the templates. I really don't care either way. Does nothing to my sales with or without. I had thought (silly me) that when I took a downloaded ebay listing and uploaded it to another site, that the Auctiva image would stay with the listing. Checking this morning, I find that isn't the case at all. I'll double check to be certain by deleting an Auctiva image I know is being used on another site and see if my image disappears. I'm guessing not which will mean that I will be seriously looking at other software. For $10 a month, Auctiva does nothing but give me headaches.
I agree with a lot of you, this "NEW and IMPROVED" saved listing page should be returned to the folks who designed it. It is definitely work in progress. Now it has been turned up to the default and it just doubles my time to accomplish anything. Auctiva should dump the worthless "NEWS Releases" and spend more time talking to their customers.
I wish I could agree with you, I think the layout is just fine if you were able to pick and choose default settings for all the optional features. I just believe it should have been left on the table longer to get some inputs from the customers (users).. But lets face it, when has Auctiva listened to any of us?
quote:Originally posted by patbrock:
Problem: It's irritating having to rechoose filter and sort criteria every time one returns to the page after going into an item.
Solution: Make the filter and sort criteria "sticky".
Patrick
I started a 'New Saved Listing' thread but have been pointed to this one ( Mods: You can remove the thread I started ). I totally agree with your above point Patrick it is annoying as hell but is the only beef I have with the New page at the moment
Fuzzy, you can leave both places!! I did not mean for you to remove it, (sorry) just figured you may want to see other thoughts too!!
Thanks l&bm for pointing me to this thread , I'm glad I'm not the only one having issues. No need to apologise ( you've done nothing wrong ) .
.
What gets me is that we are paying for this service...but we were never asked if we wanted a new listing page. No surveys, no polls, no warning. And even now, looks like most of us posting here don't like it, we are told it will STILL be kept as the default. This is becoming WAY too much like Ebay with their incessant changes. Every day it's a new learning curve with them, I am so disappointed it's going to happen here too
With the old listing page I can see almost 5 full listings. With the new one I can only see 3. The endless scrolling is making me crazy. (I TRIED to get used to it, I really did...NOT gonna happen) I actually listed some stuff the other day directly through Ebay..and it was SO easy I couldn't believe it! Pics uploaded in seconds (not minutes like here). My fonts actually stayed the same (an issue I've been having here for years) I didn't hve to go back and revise a listing without a gallery pic because the 'server was unavailable'
No matter how I try i cannot see anything new and improved about this new listing page. And for the first time EVER I did not get an answer to my support case...that says a mouthful right there. Very disappointed with the turn this is taking...
With the old listing page I can see almost 5 full listings. With the new one I can only see 3. The endless scrolling is making me crazy. (I TRIED to get used to it, I really did...NOT gonna happen) I actually listed some stuff the other day directly through Ebay..and it was SO easy I couldn't believe it! Pics uploaded in seconds (not minutes like here). My fonts actually stayed the same (an issue I've been having here for years) I didn't hve to go back and revise a listing without a gallery pic because the 'server was unavailable'
No matter how I try i cannot see anything new and improved about this new listing page. And for the first time EVER I did not get an answer to my support case...that says a mouthful right there. Very disappointed with the turn this is taking...
quote:Originally posted by patbrock:
The new page is here to stay, and the design is very attractive, so what do Auctiva need to do to make everyone happy?
Basically Auctiva needs to make the page work exactly like the old one.
Problem: It's very difficult to see which folder each item is in.
Solution: Each item should have the folder color as the background.
Problem: The default scrolling with "fixed header" is not appropriate for users with low-resolution monitors, where only a very few items are visible on the page. It also gives problems with printing.
Solution: Make "no fixed header" the default.
Problem: It's irritating having to rechoose filter and sort criteria every time one returns to the page after going into an item.
Solution: Make the filter and sort criteria "sticky".
With these changes everyone I think will be happy with the new page. Until then perhaps Auctiva should consider reverting to the old page as default.
Patrick
These are all EXCELLENT points...so I wonder WHY it isn't being done??? This would be something EVERYONE could live with. I myself would be happy if the Fixed Header would stay unchecked!!! Sick of going back & forth!
quote:Originally posted by lookandbuyme:
Hi Nana.. I think auctiva supports foxfire and internet explorer. . so should work.
Found a post here which had me try to use IE after waiting for over 10 minutes for the "saved listings" page to open in FireFox. Then had to go back to Firefox to upload photos because of some software add-on that I don't have on IE because I DON'T USE IE!!!!!
quote:Originally posted by patbrock:
The new page is here to stay, and the design is very attractive, so what do Auctiva need to do to make everyone happy?
Basically Auctiva needs to make the page work exactly like the old one.
Problem: It's very difficult to see which folder each item is in.
Solution: Each item should have the folder color as the background.
Problem: The default scrolling with "fixed header" is not appropriate for users with low-resolution monitors, where only a very few items are visible on the page. It also gives problems with printing.
Solution: Make "no fixed header" the default.
Problem: It's irritating having to rechoose filter and sort criteria every time one returns to the page after going into an item.
Solution: Make the filter and sort criteria "sticky".
With these changes everyone I think will be happy with the new page. Until then perhaps Auctiva should consider reverting to the old page as default.
Patrick
My sentiments exactly (almost)! Plus add the NOTES field. It's been asked for and promised for years. I could live with the old or the new, if I only had the NOTES field. Anyone agree!!!!
