How about an update aon the status if these run time errors? We have chosen your site to run our businesses through and we rely on you and your site to work and when it doesn't I think we have a right to know what is going on to fix it. I am sure you are working very hard to try and solve the problem but put yourself in our shoes. If your Data center went down you'd be the first one crying to them "whats going on?when will we have answers?" I think it's only fair to keep us informed.
Once again for privacy reasons I post in the community under a different screen name. I can frward the screen name I use to list from auctiva if you need me to.