Tagged With "listing creation"
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Re: Did you know?
In answer to your question. The title, The Biddy Bunch (not my creation) was never assigned specifically to anyone. Just as guilt for these 'crimes' has never been specifically assigned to anyone. Perhaps, it is better explained this way. Ever catch your child with chocolate on his face and hands, asked him if he ate the only cookie left and he replied, “What cookie?” The neighbor kid isn’t crying, “What cookie, what cookie!” He didn’t eat the cookie and would feel no reason to protest. If...
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Re: 400x300 resize is a pain
You're right, I would like to move to Auctiva to streamline the creation of listings within a template, and other things. I suppose it comes down to me needing to adjust the way I work to get the best from the system. Trying to get it to work in a way that it is not intended can be difficult, and linking to external images is more time consuming. Regards. GTL
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Re: Just one Template.....
Alot of standard boiler-plate for listings can be created using Profiles (see Profiles tab). You can create and then select them in the Auctiva one-page lister to integrate as appropriate to a new listing. I'm not sure that exactly answers your question, but it is a feature that provides for rapid listing creation without having to cut-and-paste or recreate each time. You can also create a duplicate of a listing from the Saved Listings page by selecting the "Create Similar Listing" icon for...
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Re: 400x300 resize is a pain
Hi again Dano, Yunno I had not realised that the resizing was going on in the background, and I have to admit that for the smallest of smallest of moments I doubted you. My most humblest apologies. Anyway to test the creation of the other image sizes I uploaded a test.jpg that was 900x1238 on my PC and lo and behold its size in Auctiva is 558x768. Have to say there is only one image file though! Maybe the others get created if it is used in the gallery etc. Thanks and I will never doubt you...
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Re: Item Details Formatting Problem
It happens in the item details. I have preset text in my templete that I add to (Ex. This is a nice pair of (text)) and I backspace the (text) off and add the item. It happens about every other auction. In the preview, the text is flush left, but in the auction creation page, it is not. I have recreated the templete twice and made sure ALL TEXT is centered, only to have it go flush left when I add to it. Oh well. Kinda hard to explain. Guess I will just live with it.
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User Change
Hi I have only just joined Auctiva and cannot find help in the help section for the problem I have. Both me and the misses have ebay accounts and now Auctiva accounts on the same PC but when we submit any listing from either auctiva account they are listed on the last account that was created (if that makes sense). Is it possible to sellect the user/seller on the listing or is it something to do with the creation of the token. Any help much appreciated.
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WHAT IS HAPPENING TO THE SAVED LISTINGS?
ARE THESE LISTINGS LOST FOR GOOD? DO WE HAVE TO START FROM STEP ONE IN OUR CREATION OF THEM? I HAVE ALREADY SPENT FIVE HOURS TRYING TO GET MY LISTINGS READY TO SCHEDULE FOR TONIGHT, AND NOW MOST OF THAT WORK IS GONE. IT IS VERY DISAPPOINTING. I HAVE NEVER EXPERIENCED THIS BEFORE, AND UP UNTIL NOW I HAVE BEEN VERY HAPPY WITH USING ACTIVA FOR MY EBAY LISTINGS.
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Re: NEW Editor Going Live
Just so you all know, we're looking into these reports and hope to have everything resolved soon. We've reproduced the problem with extra spaces being added. As for the editor appearing to small, does both the design editor (on the listing creation page) and the text editor appear too small for you or just one or the other? -Kevin
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Re: NEW Editor Going Live
Hi Kevin, I am talking about the description editor, where you attach your pictures and post. I do not use the design template editor. It is the description editor that is not wrapping the words correctly to the next line. Although, I do have my PC screen set at 800 x 600, so I don't know if this makes any difference, it didn't before you made the changes. It worked fine before the changes. Carol.
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Re: Listing page not working. Empty Cache?
Patience is a virtue . . . . but does the high volume in sign-ups have anything to do with the fact that the ad creation page doesn't work right? If that's the case, I'll back off searching for an answer and wait for the whole site to come up to speed. However, is there any way to undo the listings Auctiva automatically altered (added the store view slide show)? Does it mean the check-out process was automatically switched over to Auctiva as well on my existing listings? And if I add new ads...
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Re: Listing page not working. Empty Cache?
movinon, 1) To remove the store window from your active listings you must delete the store window html from the html description using eBay's "Revise Item" form. The html description can be found at Auctiva -> Store -> Store Window -> Store Window HTML. The store window html lies between ASW tags. 2) Auctiva checkout can only be applied to listings created through Auctiva so your current listings will still go through eBay checkout. The ad creation page works fine on our end, as it...
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Re: Option to make a Master Profile DEFAULT please
Just wanted to clarify one thing on this... Would you want this to work just like the Listings tab feature? i.e., on this page: http://www.auctiva.com/listings/landing.aspx In the Listings section on the left is the "Create new listing from Master Profile" feature. You can select a master profile and then hit the "Go" button and you will end up on the listing creation page with your Master Profile already selected. What I'm getting from you guys here is that you want an Account preference so...
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Re: Is this really worth the hassle?
I agree that SD has it's problems too. I was with them before Auctiva. However, I left becuase their system left a lot to be desired. When they decided to raise their rates and not make any significant improvements I decided to move over to Auctiva. But, on a happier note, I think I have finally found a workable solution to several of the problems that seem to plague myself and others here. It still includes Auctiva but primarily as the listing agent only. Creation and photos are now done...
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Re: Not too cool of Auctiva for the lack of Warning about dissappearing Ebay listings
Hi, Your listings will only disappear once, its to append the scrolling gallery to all your current auctions. Its ebay who's holding up the relisting, while they recheck and relist and reenter them into search etc. Any future autions you do will automatically add the scrolling gallery on time of creation. It doesn't matter whether you list through ebay or auctiva, but if you list through ebay you won't get the added benifits of auctiva (free supersize, free photos, free templates etc)
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Re: SYSTEM IS SO SLOW and times out
Here's an update: I listed 1 new item tonight to check and to my surprise, no glitches. It worked!!! No hanging, clicking, errors or anything. No need to open another browser or anything. Took me no more than 5 minutes approx. BUT, I got the following response from Auctiva Support: Hello again, Thanks for following up with us regarding this matter - I'm sorry to hear about the trouble you are having. We were experiencing some technical issues earlier in the week that caused many users to...
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Re: Editor not working? Text size, fonts, positioning keeps changing!
Hi Danno, Thanks for your help... I saw nothing wrong with your test. TEST... I started with a brand new clean test listing, it had my profile cell table in it so I switched to html editor and simply removed all html (everything), so therefore nothing was in the editor. I put text into Metapad, then copy pasted it into the Auctiva editor. I then formatted it how I want it. It looked perfect, everything centered, all Times New Roman, spacing was correct, everything perfect. While still...
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Re: Custom Templates HELP!
Here is what I have under customized template and when I look at preview under custom template page it looks fine. It has the words dec & image........ anyway here it is so tell what needs to be replaced or added to make it acceptable to the lister page: <table align="center" border="0" cellpadding="0" cellspacing="0" id="wrapper"> <tr> <td> <table align="center" border="0" cellpadding="0" cellspacing="0" id="mainTable"> <tr> <td colspan="3"...
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Re: Does Auctiva Host Images for other sites beside EBay
Dear Sukie, Thanks for posting your question here. While Auctiva.com does not offer a listing creation interface for posting listings to any site other than eBay, you are welcome to use the images hosted in your account however you would like by using the image URLs to refer to the images. If you mouse over the "Images" tab within your account and select the "Manage" option, you should see the URL of each image on the ensuing page just to the right of the thumbnail sized copy of each image...
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Re: 5 different options in one listing
Hi Joe, Thanks for posting your question here. If eBay supports the creation of multi variation listings for a category, an “Add/Edit Variations” link will show up on the Auctiva lister page once you have selected that category along with the fixed price sale type. A tutorial that goes over the creation of these listings is available on the following page of our site: http://www.auctiva.com/help/tu...ulti-variation&faq=1 However, I have found that the creation of multi variation listings...
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Re: Variations Generator on the fritz... AND, How do I create Manual Variations
Hi Lee, Thanks for contributing to our forum. I am not aware of any current technical problems that would cause you to be unable to add values to your attribute called size, so I'm not quite sure exactly where you are running into trouble with respect to that aspect of the process at this point. It is not currently possible to create custom attributes when using the “Add New Variation” interface to create each variation manually, but you should be able to create custom variants using the...
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Re: Shipping label for First Class Large Envelope
Hello doublest - When you are in the Shipping Tools section of the listing creation page, there is an option for USPS Priority Mail Padded Flat Rate Envelope for both domestic and international and there is an option for USPS First Class Package available at this time. If there is a specific USPS service for the type of envelope you refer to that is not available via the listing creation page, please let us know what service that is and we can forward a request to include it on to our...
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Re: Shipping label for First Class Large Envelope
Hello again - If you refer to the options available in the Shipping Tools area of the listing creation page, I would say that yes, you should select "Package (or thick envelope)" for Package Size if using a padded envelope. - Craig
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Re: Bulk Create Listings
Hi sk8pat777 - you would need to get your items into a file in .csv format and then use the uploading tool from the Listings menu of your account to upload a spreadsheet with your item data on it. If you format the file in TurboLister format, you can import it directly into your account as our system can map that format directly. If you are not using that format (essentially the column headings used by TurboLister) you would then need to map the columns as you were importing so that the...
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Re: Importing from Ebay and image hosting
Hello again, Apologies for any lack of clarity in the last response. Please note that you cannot import from Active to Saved directly - our system does this with a few sample items from eBay when you initially create your account as a sample, but there is no functionality available for you to be able to import from the Active Listings directly to your Saved Listings. To import into your Saved Listings you would need to have items end so that they appear on the Closed Listings page of your...
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Re: Where are my store sub-categories?
Hello misspat, For your eBay store categories to show on the listing creation page in Auctiva you first need to ensure that your account is current with eBay. For this please select 'eBay' from the My Account menu after logging in to your account and on the ensuing page click on the 'Update eBay Preferences' button, which will update your available store categories. You can then select from your store categories on the lister page in the store category pull down menus available there. If you...
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Re: Photo's not enlarging on listings?
Hello Texx - The templates will support up to 24 images using the Auctiva Image Selection area of the listing creation page. If you wish to add further images to a listing, you can also use the Insert An Auctiva Hosted Image tool in the description editor to add any image you have stored in your Auctiva account directly to the Description area of your listings at full size. We will not be able to move back to the prior supersize function as that utilized a link to a non eBay page, which is...
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Re: Supersized Images Are Back On Select Templates!
Hello again, Please understand that there are technical limitations in order to remain compliant with all of the recent changes to eBay policy and to avoid issues which cause some displays of listings to require the use of a side to side scrollbar. If you wish to include images within the description area of a listing that are of a differing size than the versions in the Auctiva Image Selection area of the listing creation page, please feel free to make use of the Insert an Auctiva Hosted...
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Re: Would like to purchase Auctiva but have questions
We'd love for you to give Auctiva a try! To answer your questions: 1. Yes, and it can be customized or you can use our default invoice/payment reminder email. 2. Yes, we allow custom template creation (you can paste the html from your six-bit templates into Auctiva) or you can select one of our new mobile responsive, active-content free/ebay compliant templates and customize it to meet your needs. If you run into any issues or have quesitons, please don't hesitate to reach out to our Support...
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Re: Image Upload Form
Hi Julian, Thanks for posting about this here. I'm afraid I don't have any good leads as to why that has started happening on your end because I am unable to reproduce the behavior and have not received any similar reports from other customers. When I click one of the "Select an Image" boxes on the Auctiva listing creation page, there are actually 2 blue "Done" buttons. One of them is in the upper right corner of the pop up window and the other is centered on the bottom of the page. I am...
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Re: API Error when listing
Hi x6ftundx, Thanks for letting us know about this. We received reports of errors like this from several users recently and, upon investigating them, we found that we were not submitting "Picture Pack" to eBay along with the listings and that eBay's API was returning those errors messages when they should not have. The same problem has been reported on eBay's forums by a number of users of Turbo Lister (and other listing apps that use the eBay API) and eBay acknowledged that they were...
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Re: Save and Post in one click?
Hi Alton, Thanks for posting your question here. The "Post" button on the listing creation page actually does save the listing as well as post it to eBay. If you create a new listing through Auctiva and send it to eBay using the "Post" button, the listing details will still be retained automatically on your Saved Listings page. I hope this helps. If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within...
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Re: Please Help Me Fix This Template?
Hi toccoah74, Thanks for posting your question here. When you are using a custom template for your Auctiva created listings, there are specific custom template tags within the template that tell our system where the images you select in each listing for which the template is used should be placed. You can either use the [DESCRIPTION_AND_IMAGES] tag to specify where both the images and description should be placed within the template or you can use individual image tags, which look like...
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Re: Thumbnail rollover enlarge?
Hi RoryCloud, Thanks for posting your question here. The feature you are referring to here does require that Gallery Plus by selected as your research suggested so all you should need to do to use this option in your Auctiva created listings is select Gallery Plus from the Marketing Tools section of our listing creation page. I'm not quite sure how this feature ended up on the listings you posted through Vendio without you having to specifically select it because all of the eBay help pages I...
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Re: Listing on ebay motors
Hi shouldthisbeyours, Thanks for posting your question here. In order to create a listing for eBay Motors or eBay Motors (Parts & Accessories) through Auctiva, there is one important step that I suspect you are missing based on your report that you are only seeing the option to choose from the regular eBay US categories. When you open up the Auctiva listing creation page, the first thing you will want to do is select the eBay Motors or eBay Motors (Parts & Accessories) from the drop...
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Re: Auctiva template scrolling gallery makeing add text hard to read
Hi AFT, When you are looking at the Auctiva listing creation page, the image that appears in the top section comes from the Select an Image slot labeled "eBay Header" image. Therefore, if you do not want an image to show up in that section, you would simply want to leave that Select an Image box labeled "eBay Header Image" blank. The Slide Show that I was referring to is the option you selected from the "Image Grouping" drop down menu after you selected the templates for your listings, which...
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Re: I just can't get a decent size picture in my Auctiva listings!
Hi, The easiest way to place full-size versions of your images within your listing is to enter your images directly into the description editor on the listing creation page instead of using the Auctiva Image Selection section. On the description editor toolbar, locate and click the button with a mountain/sun icon named "Insert An Auctiva Hosted Image." When you add an image to the description using this button, it will appear in its original size based on the maximum size selected in your...
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Re: Auto Insurance Enabled??
Hi lookandbuyme & trinkets, Thanks for sharing your concerns with us. We did not make any changes that should have modified the actual insurance settings in any user accounts, but we did update the lister page to include a statement indicating whether your Auctiva Shipping Insurance settings are enabled and it appears we need to clear up the way that information is presented. At the moment, if there is a statement which says “Auto-Insure Rules (Enabled)” in the Shipping Tools section of...
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Re: New Listing
Hi Rooey, Since you are seeing the option to enter URL's for your images when you click "Select an Image", you must have the lister page configured to use externally hosted images. The externally hosted image option is intended for use by sellers who are posting their listings through Auctiva but are hosting their images outside of Auctiva. If your intention is to use Auctiva to host your images, you should not be using the externally hosted image option. If you scroll down to below all the...
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Re: How to host my own images?
Hi womandi, If you would like to use images you are hosting elsewhere when creating your listings through Auctiva, you will first need to scroll down past the "Select an Image" boxes on the listing creation page and click the small "Switch to Externally Hosted Images" link. Once you do this, when you click any of the "Select an Image" boxes, you will see the option to add your images by entering the URL's of your externally hosted images. If you would like the externally hosted image option...
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Re: "What's Ahead for eBay and You?"
> Finally! Someone who talks some sense. Why the heck aren't you CEO of eBay! Can the unfair stars (DSRs) and BM (Best Match). Get rid of them! They are so unfair, and BM doesn't work for many categories (like art). You didn't read the spoof very carefully. What is says is that BM would be the ONLY choice. It also stated that sellers could buy their way out of DSR ratings, not that they would be removed. But since it is a fraudulent creation by someone not in ebay management, it does not ...
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Re: Dislike new image uploader
Hi Community, There is actually now an account setting you can enable if you would like to use the HTML Uploader on the listing creation page once again. If you would like to enable this setting, just click the "Account Settings" link under the "My Account" tab within your account, check the box next to "Use HTML Uploader on One Page Lister", and then click the "Update Account Preferences" button below. If you have any other questions regarding your Auctiva account, please feel free to...
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Re: Is there a way to sell different sizes on 1 template?
Hi Janelle, Thanks for contributing to our forum. In order to offer different sizes of the same piece of clothing in one listing, you will just need to create a variation listing, which is an option when creating fixed price listings in some categories - including most (if not all) clothing categories. Once you have selected “Fixed Price” as your Sale Type and chosen a category for which eBay supports variations on the Auctiva lister page, you should see an “Add/Edit Variations” link just...
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Re: "Enable Optional eBay Gallery Images" within CSV upload
Hi thrifty1234, At this time, we have no imminent plans to add this ability to the CSV upload process, but will update this forum thread should any new information regarding this become available for CSV uploads. Unfortunately, at this time, eBay has not made the "3 free relisting" option available to third parties, so we are unable to offer that option on our listing creation page. We do intend to add it should it become available. - Craig
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Re: Where is the New or Used option on the eBay listing page?
Hi jasdad - the options for New or Used showing on the lister page are category dependent. If you have selected a category where this is required by eBay, there will be a pull down menu available on the listing creation page near where you add your Item Condition Note. If this is not required for your category, you would not see the pull down menu on the lister page. If you encounter a category where the Sell Your Item form on eBay presents such an option and the lister page does not, or...
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Re: Revising second category
Hello Vinylscot - Please note that the options available in the Advanced Edit tool are for your eBay store categories and not the primary eBay categories, so these options would only be active for your Saved Listings if you have an eBay store and have your categories imported into your Auctiva account. So, if you have an eBay store and do not have have your categories imported into your Auctiva account, you can select 'eBay' from the My Account menu of your account and then use the 'Update...
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Re: Relisting unchecks UPC "Does Not Apply" and Auctiva customer service is clueless
Hello nkerio - I am sorry to hear that you have been experiencing difficulty with relists. We have done some testing and have not been able to reproduce an issue with UPC data dropping on a relist to eBay when the posting listing contained "Does Not Apply" initially, so it is unclear what may be occurring for you. We do have an issue at this point where the UPC value from a closed listing is not importing properly into Saved Listings when the Import tool is used, however the relists have...
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Re: Relisting with new image
Hello buncoman - When you initially open a listing using Create Similar, are you using the link to "Remove All Images" and the link to "Remove All Optional eBay Gallery Images" on the listing creation page? If you remove all of your images from the base listing first, you should be able to add new images directly without the old images remaining associated with your listings. If you have used the tool in the description editor to add images to the body of your listing in the description...
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Re: how to get rid of unwanted 2nd Category on listings
Hello LindaBelle - For your first query, please review your Saved Listings where this has occurred - on the listing creation page there is an option to add a second category for your listings just beneath the area where you select your initial category. If you do not wish to have listings post in more than one category, the second category field will need to remain blank. Please also note that this will not have any effect on your already active listings and if you wish to relist these...
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Re: lack of choises
Hi yofler, Welcome to Auctiva! All three of the things you mentioned actually are available through Auctiva already. I will proceed to explain where on the Auctiva listing creation page each of the features you mentioned can be found: 1) "International Site Visibility" can be found in the "Marketing Tools" section of the Auctiva lister page. You can reveal the options that are available in this section by clicking the "Maximize" link next to the section. 2) You can indicate whether an item...