Tagged With "Find out how to use Auctiva"
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CANT LIST--REPEATED API ERROR
-------------------------------------------------------------------------------- I have tried to post listings 46 manually and scheduled since thurs evening. i cannot list and keep recieving the following error message. how do i repair this? this caused me to miss completely the ebay 20 cent lisitng promoti0n and i am quite unhappy. i ahve sued every one of the failed ads before with no problem. i hace ven tried listing via fire fox instead of IE. NO RESPONSE FROM AUCTIVA HELP-- PLEASE HELP...
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CANT ......POST......TO.......EBAY
Hi. Everyone im new here i just signed up a few days ago i also am new to ebay and pay pal i just signed for them also .... well my problem is that yesterday i tried to post my first auctiva ebay listing and it didnt go threw ....so im trying to figure out im i missing something ... first i know that auctiva gives a token that connects to my ebay account somehow ...and that is done when i first sighs up for auctiva correct...but my question is do i have to somehow approve it again in my ebay...
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cant preview a saved listing...
it lets me edit it and says its there as a saved listing but wheni go to preview i get 2x 4c.m very this boxes and a 'close preview' button...??? new to auctiva
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cant remove image from items for sale gallery on ebay
Hi i deleted a listing because no photo had been uploaded due to error on my phone. I have already deleted the listing and replaced it so dont know why the deleted 'ghost' picture is still showing up in my items for sale auctiva gallery. hope you can help?
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cant see on ebay my post
hi everybody, i list and save item on auctiva then clicked post to ebay during here everything is ok but then we cant see my post on ebay , pls help about this issue
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Cant seem to get to posting my listing
Hi everytime i go to post my listing aol logs off and then restarts, if i click on certain things whilst on auctiva aol keeps logging off, are my settings wrong??? I am having major difficulty with this and am starting to get annoyed, I am on broadband so aol knocks off and restarts straight away, it isnt doing this with any other programme. Please help as this is my 1st listing and i presume it is something i am or not doing. Thanks
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Cant Signin Securely with Auctiva Secure Sign In
I'm using Auctiva with mozilla firefox and for the past month or so I've noticed a "slash" through the lock in the url bar and at page bottom after I click "sign in securely". I've tried deleting cookies, updating firefox, etc. the url involved is https://www.auctiva.com/signin.aspx Is anyone else having same problem. If not, any settings suggestions for me? I'm not comfortable signing in UNsecurely. Thanks, Bill
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cant use turbo lister now registered auctiva
trying to upload with turbo lister getting error message ever since registering with auctia : the server name or address could not be resolved? is it a temporary turbo lister prob or is is this a regular thing?
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Cant view store window!
Hi there everybody! Ive read a lot of post on this already but I would really appreciate it if someone could help me. I cant view my scrolling store window when I view my auctions. Ive tried on firefox and netscape. Ive previewed it on auctiva, checked my settings and everything seems fine. Could someone PLEASE look at my listings and tell me if you can see it. Also would anyone know why this is happening? Ive never had a problem with it before. Thank you in advance for your time! My ebay ID...
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Caption Photos
On Auctiva, when I open my photos, I see a spot for captions. How doe this work. I tried typing in a caption and also selected the pull down menu. It did not seem to work.
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catagories
Good Morning All! I am missing a catagory for my ebay store in auctiva choices. It is there when I list from ebay [only cause auctiva was having picture trouble How do I get that missing catagory to show up so I don't have to revise the item from ebay to get it where I want it to be listed? Thanks, Fraydknot
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Catagories
I looked it up and found information on categories. However, I would like to know, in auctiva specifically can (my) store categories be downloaded. Not using Mr.poster or ebud.All my store items are going to other, when I have specific categories for them on ebay. Again, I know this question was asked before, but it pointed us to Mr. Poster. Thanks
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catagories HELP
I have been using Auctiva for years and have NEVER had this problem! When creating a listing, I cannot choose a catagory. When I click the browse button, the first set of pull downs come up, but no sub-catagories appear! I have been having to choose a previously used catagory, then change it, to get all the pull downs to appear. Has anyone else had this problem? Auctiva says it is my computer, but I have tried this on 3 different computers and they all act the same!
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Catagories in Store Not Mine Help
Hi All Any help please just did some catagories in my Auctiva Store and when you click on them they bring up other Peoples listings on EBay is this supposed to happen. None of My items on ebay show at all in the catagories I have just added.
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Catagories in which to list.
Been using Auctiva for a month, and love it. My one problem is finding the right catagory for a listing. Browse and search do not throw up the right options for many items. Am I doing something wrong? Any help much appreciated.
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Categories Not Current
Hi All! I'm looking for a rationale I suppose. I have many MANY categories in my eBay store. It seems as if Auctiva has kept perhaps the first 20. It doesn't update like it would a listing that I used eBay to create. Reasons why? It makes the revise in eBay process just more lengthy. Thanks....Earthy Magnificent_Earth
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Categories not showing up, I dont have E-bay store
A lot of people asked about the categories not showing up in their store. It was mentioned to go to settings and update E-Bay categories or w/e, but I do not have an E-Bay store. I only have Auctiva, and E-bay auctions. So how can I get the new auctions to show up? Best Black Friday Deals Around!
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Categorizing items in the store?
A few days ago opened a store on ebay. Created store categories, but everything I placed into the store got listed as "Other" and did not go to any categories I created. I do not see anywhere in Auctiva profiles where I could choose which category Items should by listed under in my store. (Example: DVD Comedy, DVD Action / Adventure, Girls 2T-3T, etc.). I do not want to go and every time edit each item thru eBay. http://stores.ebay.com/Family-Corner-Boutique
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Category ??
I am trying to list parts for a motorycycle with auctiva but they aren't giving me any "leaf categories" and it keeps giving me an error. What can I do??!!?? I am frustrated as I just started with this auction tool and thought is was great until I tried to list my first item. Please help!! Thanks.
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category changes on eBay
The non-profit I do volunteer work for has a real problem due to the recent category changes. There were items in the Auctiva Closed items folder that had ended unsold. They wanted me to relist these items for them, scheduled for a later time/date. I did so and found out days later that they almost all were bounced back due to the fact that the categorey numbers were invalid. I can't even find a list on eBay for the new category numbers. Having that list is critical because I don't have...
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CATEGORY ERROR from AUCTIVA
Folks, I'm trying to schedule an auction for 3 wedgwood plates on ebay. Two auctions were scheduled with no problem but now when I try to post a 3rd Wedgwood auction I'm getting a message fro Auctiva that my first category is INVALID. The possible reason, Auctiva says, is because ebay has "deprecated" the category. Hah? Is this some crazy error thru Auctiva or has ebay changed something in its Wedgwood category? The first two auctions scheduled with no problem but when I encountered a...
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Category Error Not Correctible
I have been trying to create a listing for a baseball card. MLBB - 1950-1959 - Single - PSA graded (category 55917). Gives me an error of not acceptible for eBay ... but this is the category and category number that AUCTIVA wants to give me AND the category and category number that I have been using for over two months. WHAT GIVES ?
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category help
The categories in my auctiva store will not work when I click on them. They will only work in ebay. I have updated them and set key words to "all" Thanks!
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Category in your Listing is invalid. Please select another one.
Trying to list a deck of playing cards in the Collectibles/Fantasy, Mythology/Fairies/Other (even tried sub-category of "cards" and I get red text on the Auctiva Create a new item page: Category in your Listing is invalid. Please select another one. So what happened to this category?? Is it feebay or Auctiva's glitch? Oh brother, here we go.........AGAIN.
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Category # not recognized?
I'm trying to list a motorcycle trailer for sale. I went to ebay and got the category #. Auctiva says it's an invalid #. OK, so I tried a differnt #...same thing. I'm trying to list in ebay motors, if that makes any difference.
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Category problems in Listings.?
Anyone else getting a message saying that their categories are invalid when listing with auctiva? I was going down a long list of auctions I had to do and suddenly no new ones would post because the Category is Invalid. Then it shows even on my scheduled listings. I assume they won't go up now? Any news on this moderators?
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category search
Has any one had any trouble using the category search recently? Seems since Sunday, when i search for the category thru Auctiva, it tells me the feature is unavaliable? Any thoughts? Thanks
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CAUTION - 'Upgrading' to new editor reduces functionality
I just changed to the new editor - and you can't go back again. Once I made the change, copying and pasting from Word, - even using the 'post from word' button - stripped all formatting from the Word text. Heard back from support that this is supposed to happen. This is a real reduction in functionally - I am very disappointed that there is no warning on the site. We pay for these features, I feel Auctiva should consider their customers, before effectively tricking them into irrevocable changes
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Center an image
Hi I'm a new to Auctiva so this is probable a basic question! When I add an image that is hosted on Auctiva I can align it left and right but not center. Why is that and can I center it without messing with the HTML?
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Certain ebay sales not showing in Auctiva no answers from tech support
I have a main Auctiva account and several sub accounts that are connected to my various ebay accounts - one of the big reasons I use auctiva is to have access to insurance that I do not have access to anywhere else. Last month a large sale made on ebay did not show up in auctiva - it was an item being shipped out of the country and I opened and support ticket and it went on for days and still no answers. Now it has happened again on an international package in one of my sub accounts -...
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change auctiva ID
Hello there, I have already changed my ebay ID just a few days after I signed in auctiva. Auctiva ID is still the same as my old eBay ID. I want to change it... Is that possible? Thanks
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Change Auctiva's Templates
How do I remove the word 'Description' from the Auctiva template. (not a custom template)
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Change E-bay info
How do I change my E-bay Account User Name and E-bay e-mail address in my Auctiva account? My E-bay token is not valid for some reason and they can't connect because E-bay has the new information and Auctiva has the old name and e-mail.
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Change ebay ID name
Hi, I just changed my ebay ID name. Now my payment form does not seem to work and I think it is because I did not change my ebay ID name in my auctiva account. I can't seem to find anywhere to change my ebay ID name in my auctiva website. Can anyone advise me where to change my account name. Thanks
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Change/edit multiple active listings at one time.
I would like to take all of my current running auctions and edit/add some items. I would like to add a block of HTML including a link and a graphic to all of my running auctions. Is this possible with auctiva and if so how? if not could anyone steer me in the direction of a piece of software or another service that does this for me?
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Change font color--pmt/shpping/TOS?
Hi, I use a different Auctiva template for nearly all my listings, but the Payment, shipping and TOS don't automatically change with the template. They are set at a dark green (I may have done this myself, but now I don't know how to change it) and I would prefer they change like the text does. How do I set this? I've been everywhere but the right place apparently, because I can't find a place to change it. Thanks.
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change from active to saved
Hi! can anyone tell me how to change my imported ebay listings from active to saved, so that I can edit them in auctiva. I am new at this both on ebay and here please help,thanks suesade
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Change from USA to UK listing
Hello all I am new today to the Auctive system. I have created my first listing. However, It is set for the US e-bay site. I want to change this to the UK site, But how do I do this? Thanks Julian
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Change Listing Currency
Hi there anyone know of any way of changing listings from Canadian currency to US?
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Change Log
This morning I was working on another site leaving feedbacks when I noticed this message: The website is being updated now. If you have any technical difficulty, please contact our Support team at info@xxxxxxx.com. (name of the site is where the xxx's are) Now back in the day, when I was in IT,when something was changed we had to keep a change log.Other websites do it particularly browsers and open source stuff. Does Auctiva do this? If so where is it? If they don't it would be a nice thing...
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Change my account
I have an auctiva account token with an eBay account but I want to change it to another eBay account because I have got all my pictures and profiles set Can I do this and if so how?
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Change of ID
Hello - my first time on the boards so be gentle!! I've only just discovered Auctiva. I've just (yesterday) changed my user id on e-bay but it doesn't seem to be recognised by Auctiva - ie I can't log in using old or new user ID (made a new one just to post this mssg) Anyone out there with any suggestions?
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Change of user ID
Is it possible to change user ID here in Auctiva like what you do on eBay? If yes, is there any options or account preference where we could go to to change it? Appreciate any info. Regards, Lesly
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Change or keep my current domain?
Hello, I'm new to this board. I have a question about my current domain. I have a web site and domain set up thru yahoo, this website was created when I had a brick and mortar antiques mall and is geared to promote the store not sell on line. I have closed after 2 years. I am going to set up a store thru auctiva, been using auctiva for ebay and have been very happy with ease of use. I am still paying a monthly fee to yahoo for a website that is out of date. I figure since it has to be...
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Change Store window in Listings
First off I would like to say this is my first problem with Auctiva and I love it! Keep up the good work guys! To my problem, The last items I created and posted have the Auctiva scrolling STORE window. I dont have a store. How do I change it to view normal listings? THANKS Amy
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Change this listing's gallery photo. no gallery photo uploading.
Anyone else getting this error today? We're having trouble showing buyers the gallery photo you added when you listed this item. We need you to revise your listing to fix this problem. Here are a few ways to do it: Add more photos and select one of them as the gallery photo If your listing already has more than one photo, you can select a different one as the gallery photo that's the email I got from ALL the listings i did this morning listing with auctiva. I got annoyed so I stopped. Each...
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Change to a BIN?
I listed items on Ebay and need to make them a BIN instead of the auction style i placed it at. However. Ebays not giving me that option and neither is auctiva. How do I do this?
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Change to standard templates
Hi, First I must say I like Auctiva. Now, I have used the template #10080 since I started. Now there is a box with the word "Description" in it. I hate it! How do I get rid of that? Do I need to create a custome template so I can use the old version? If so, could you please direct me to some instructions on custom template? Where are they uploaded or created and saved? How do I add them to my listings? And most of all why was it changed? It was really nice and elegant before. Now the...