Tagged With "Today's Auctiva Webinar"
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cannot revise ebay listings
Hi, I am freaking out and panicking. I cannot revise any of my auctiva listings on eBay, nothing is showing in the description window when I go to revise. I renewed my eBay token and the descriptions came back for a minute but now are gone again. Have been getting a weird sellathon message, asking me to log in but then it says my account is inactive and that my password is not valid. I am all paid up with Auctiva, please tell me what to do, need to keep revising my listings on eBay for...
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Cannot save, schedule or preview listing
I am currently learning how to use Auctiva having used eBay for listings for the last ten years. I am a US resident but need my listings to appear on the UK site (I sell British Stamps). When I prepare a listing I select store and the UK site. When I have finished the listing if I click on "Save" the button goes dull, the UK site at the top of the listing page grays out and the hour glass appears and stays until you shut the site down and then re-enter the listing when it happens again. if...
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Cannot Schedule In 1 Minute Increments Any Longer?
Wow.. I'm scheduling auctions and have always LOVED the 1 minute spread feature that you can schedule your items to post. I notice now though that auctions can only be scheduled in 5 minute spread increments. BOO! I love LOVE auctiva.. but I GREATLY prefer the 1 minute spread time.. ..wonder why this change was made?... oh well.. I'll adapt!
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CANNOT SEARCH FOR IMAGES IN AUCTIVA
Is anyone else having trouble searching through images, not while you are doing a listing but just in general. If I go to images and try to search for example "dog" knowing full well there are dog pictures in there I get an error message that there are none in my deleted pictures. I am not searching the deleted pics. I am searching all folders. It is really messing up my ability to organize my pictures. Help anyone!
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Cannot see Best offer option even when i chose fixed price
I am trying to schedule a listing with a best offer option when i select a fixed price option. Yet i dont see any option on auctive where i can select best offer. I have read here other threads on the forum and they say that this option should be visible under the fixed price when you list an auction with a fixed price but i dont see any best offer option. I have selected a category already which should allow to take best offers..it is beauty and health...fragrances....i have been listing...
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cannot see my store window
will someone else please take a look at my listings. I do not see my store window in any of my listings. Auctiva says that everything on their end is fine. I'm wondering if maybe it is just on my end, but I would like to make sure my buyers/shoppers can see my window. Thank you. http://stores.ebay.com/KnickKnackPattiWhack
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CANNOT SEE PICTURES ANYWHERE! (but only on one computer)
Last few weeks I cannot see ANY auctiva images (in auctiva or in ebay) on my computer. I CAN see it on another computer! I already cleared the catch and other stuff on my firefox 3. What can be the reason?
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cannot start a token
Hello , I have tried several times to get an ebay token but I receive this failure message 'An eBay account with your eBay username already exists, but belongs to a different user. Do you have multiple Auctiva accounts? ' . Now I recently changed my ebay id from lftelecoms into graceinpurpleooak and my email is lucia_fusco@hotmail.com. Can you please help me to sort this out? Many thanks Lucia
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Cannot stop auto relist
I am a new seller on ebay. I joined Auctiva to make things easier. However, because I originally posted my auctions on eBay and then imported them to Auctiva, I cannot stop the auto relist. Auctiva thinks they are not scheduled and eBay won't allow me to do anything to my current listings (instead it loads a page that gets hung up with Auctiva). I have already tried multiple browsers. PLEASE HELP! Several auctions are ending today that I don't want relisted. Thank you.
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cannot upload any pics.
Everytime I try to upload anything. Auctiva keeps saying that I must log in first. The problem is that I am already logged in. It takes my password but will not let me get any further. The password and user id even shows up on the page. Any help would be appreciated. tired of paying for a service that I cannot use.
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Cannot upload images on Commerce
Help! The Active X uploader will not run so I can upload images on Auctiva Commerce. I have it installed and I can upload images on the standard Auctiva but not the Commerce page.
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Cannot upload my photosl. NO BROWSER!
I am not able to list my photos. What happened to the browser? I tried following the directions about uploading the XJava but it didn't work. I am stuck. Why did Auctiva mess everything up!
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Cant do anything???
Hi, i can just about log into autiva, but if i try to do anything it says operation aborted, is anyone else having this trouble, i know people are mentioning its slow which i also find, but ive not been able to list anything at all for the past week which is frustrating now and also loosing me money. i listed on ebay and the auctiva scroll bar still came up in listings, i havent a clue whats going on just need to know if im alone in this ir its normal??
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cant edit auctiva templates?
is it just me, or can we no longer edit auctiva templates? I found a spelling error and inconsistent font sizes in a template and thought "well, i'll just do a custom based on original, and fix the spelling error and font size error" but when I try to do that, i only get a partial bit of the html for the original template. template in question is 'clean creme'. I went to Custom Templates/Manage, then clicked "create from existing" and picked 'clean creme'. But when i do 'create from' i only...
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Cant generate ebay token
I tell it to generate a ebay token and it goes to my ebay. I sign in and click it to share my information with auctiva. It shows an error that the ebay name is used..duhh. My auctiva and ebay have same name. Is that a problem?? No pop up windows are blocked, just doesn't generate it after several times. Thank you pleasegogreen "Kenny"
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Cant get a token because of an old name?
Once apon a time (2years ago?)I sold on ebay and had to stop. Now Im back so I tried here again but now I cant get a token because of this >>>>>>>An eBay account with your eBay username already exists, but belongs to a different user. Do you have multiple Auctiva accounts? So i dont remember what name or whatever I used then..any help?
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Cant get any auctions in store HELP
Hello I cant seem to get any listing to show in my store on auctiva, I do have auctions running and thay have been running for several days, I have setup my auctiva store but it still says no listings Any suggestions Thanks Jeff
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Cant get into site??
I have been trying for 2 days to get in to auctiva and post my listings. Is the site down? This is really frustrating!
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cant get the ebay token to work??
I have tried 3 times to get the token to work.. i agree, it sends me back to auctiva but i still can list my items i have saved.. it keeps giving me the error about not a valid token.. what do i do now??
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cant handle the waiting.....
im new to auctiva. i thought id give it a shot. i really like what it has to offer, however i cant handle having to wait several hours for my sales and listings to show. this bugs the daylights out of me. you may think im being impatient, and maybe i am. but i sell information such as ebooks, html, guides etc. my users expect instant purchase, and for me to wait several hours before my sales hit auctiva.....it just isnt working for me. how do you guys manage this lag in time ? i mean, i...
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Cant i totally replace my ebay store???
Is there any way to totally replace my crappy looking ebay store with its extremely limited customisation with the auctiva one which is much better. Afterall, a lot of people just click on the red door link on ebay to visit a store. Much better that that link goes to my auctiva page than my awful ebay one. Thanks in advance for any advice.
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cant list anything
Okay, so I am getting the error message and none of my listings will post. I see there is a post stating that the problem was fixed and it was last posted on the 9th of March. Am I missing something? Please help me and respond to this message. I have been looking everywhere for an answer and can not find one. Is this being worked on? When will it be fixed? Do I need to do something? I love Auctiva and am grateful for the free templates but this is getting out of hand. I am always...
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Cant list as a Digital Delivery Item!?
Hi, Ive just joined Auctive with the main intention to set up scheduling for my items automatically... ... however most of my listings are digital delivery based, and when i open them to view on Auctiva i cant see the option to list them as Digital Delivery, also all my previous Auctions which are definately digital delivery items come up under standard shipping condtions... am i missing something or being daft, or is the option to list items as 'Digital Delivery' not available on...
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Cant list or start free trial??
I have been using Auctiva for Years but in Juky My Husband passed away and I had to cancel and Now need to start up again But Cant seem to do it when i click on free trial nothing Happens when I click on listings I cant create new I must be still registered aand would like to get started but cant seem to do so Can anyone help me so I can get back to work Thank you in advance Mary
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CANT LIST--REPEATED API ERROR
-------------------------------------------------------------------------------- I have tried to post listings 46 manually and scheduled since thurs evening. i cannot list and keep recieving the following error message. how do i repair this? this caused me to miss completely the ebay 20 cent lisitng promoti0n and i am quite unhappy. i ahve sued every one of the failed ads before with no problem. i hace ven tried listing via fire fox instead of IE. NO RESPONSE FROM AUCTIVA HELP-- PLEASE HELP...
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CANT ......POST......TO.......EBAY
Hi. Everyone im new here i just signed up a few days ago i also am new to ebay and pay pal i just signed for them also .... well my problem is that yesterday i tried to post my first auctiva ebay listing and it didnt go threw ....so im trying to figure out im i missing something ... first i know that auctiva gives a token that connects to my ebay account somehow ...and that is done when i first sighs up for auctiva correct...but my question is do i have to somehow approve it again in my ebay...
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cant preview a saved listing...
it lets me edit it and says its there as a saved listing but wheni go to preview i get 2x 4c.m very this boxes and a 'close preview' button...??? new to auctiva
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cant remove image from items for sale gallery on ebay
Hi i deleted a listing because no photo had been uploaded due to error on my phone. I have already deleted the listing and replaced it so dont know why the deleted 'ghost' picture is still showing up in my items for sale auctiva gallery. hope you can help?
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cant see on ebay my post
hi everybody, i list and save item on auctiva then clicked post to ebay during here everything is ok but then we cant see my post on ebay , pls help about this issue
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Cant seem to get to posting my listing
Hi everytime i go to post my listing aol logs off and then restarts, if i click on certain things whilst on auctiva aol keeps logging off, are my settings wrong??? I am having major difficulty with this and am starting to get annoyed, I am on broadband so aol knocks off and restarts straight away, it isnt doing this with any other programme. Please help as this is my 1st listing and i presume it is something i am or not doing. Thanks
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Cant Signin Securely with Auctiva Secure Sign In
I'm using Auctiva with mozilla firefox and for the past month or so I've noticed a "slash" through the lock in the url bar and at page bottom after I click "sign in securely". I've tried deleting cookies, updating firefox, etc. the url involved is https://www.auctiva.com/signin.aspx Is anyone else having same problem. If not, any settings suggestions for me? I'm not comfortable signing in UNsecurely. Thanks, Bill
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cant use turbo lister now registered auctiva
trying to upload with turbo lister getting error message ever since registering with auctia : the server name or address could not be resolved? is it a temporary turbo lister prob or is is this a regular thing?
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Cant view store window!
Hi there everybody! Ive read a lot of post on this already but I would really appreciate it if someone could help me. I cant view my scrolling store window when I view my auctions. Ive tried on firefox and netscape. Ive previewed it on auctiva, checked my settings and everything seems fine. Could someone PLEASE look at my listings and tell me if you can see it. Also would anyone know why this is happening? Ive never had a problem with it before. Thank you in advance for your time! My ebay ID...
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Caption Photos
On Auctiva, when I open my photos, I see a spot for captions. How doe this work. I tried typing in a caption and also selected the pull down menu. It did not seem to work.
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catagories
Good Morning All! I am missing a catagory for my ebay store in auctiva choices. It is there when I list from ebay [only cause auctiva was having picture trouble How do I get that missing catagory to show up so I don't have to revise the item from ebay to get it where I want it to be listed? Thanks, Fraydknot
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Catagories
I looked it up and found information on categories. However, I would like to know, in auctiva specifically can (my) store categories be downloaded. Not using Mr.poster or ebud.All my store items are going to other, when I have specific categories for them on ebay. Again, I know this question was asked before, but it pointed us to Mr. Poster. Thanks
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catagories HELP
I have been using Auctiva for years and have NEVER had this problem! When creating a listing, I cannot choose a catagory. When I click the browse button, the first set of pull downs come up, but no sub-catagories appear! I have been having to choose a previously used catagory, then change it, to get all the pull downs to appear. Has anyone else had this problem? Auctiva says it is my computer, but I have tried this on 3 different computers and they all act the same!
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Catagories in Store Not Mine Help
Hi All Any help please just did some catagories in my Auctiva Store and when you click on them they bring up other Peoples listings on EBay is this supposed to happen. None of My items on ebay show at all in the catagories I have just added.
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Catagories in which to list.
Been using Auctiva for a month, and love it. My one problem is finding the right catagory for a listing. Browse and search do not throw up the right options for many items. Am I doing something wrong? Any help much appreciated.
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Categories Not Current
Hi All! I'm looking for a rationale I suppose. I have many MANY categories in my eBay store. It seems as if Auctiva has kept perhaps the first 20. It doesn't update like it would a listing that I used eBay to create. Reasons why? It makes the revise in eBay process just more lengthy. Thanks....Earthy Magnificent_Earth
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Categories not showing up, I dont have E-bay store
A lot of people asked about the categories not showing up in their store. It was mentioned to go to settings and update E-Bay categories or w/e, but I do not have an E-Bay store. I only have Auctiva, and E-bay auctions. So how can I get the new auctions to show up? Best Black Friday Deals Around!
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Categorizing items in the store?
A few days ago opened a store on ebay. Created store categories, but everything I placed into the store got listed as "Other" and did not go to any categories I created. I do not see anywhere in Auctiva profiles where I could choose which category Items should by listed under in my store. (Example: DVD Comedy, DVD Action / Adventure, Girls 2T-3T, etc.). I do not want to go and every time edit each item thru eBay. http://stores.ebay.com/Family-Corner-Boutique
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Category ??
I am trying to list parts for a motorycycle with auctiva but they aren't giving me any "leaf categories" and it keeps giving me an error. What can I do??!!?? I am frustrated as I just started with this auction tool and thought is was great until I tried to list my first item. Please help!! Thanks.
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category changes on eBay
The non-profit I do volunteer work for has a real problem due to the recent category changes. There were items in the Auctiva Closed items folder that had ended unsold. They wanted me to relist these items for them, scheduled for a later time/date. I did so and found out days later that they almost all were bounced back due to the fact that the categorey numbers were invalid. I can't even find a list on eBay for the new category numbers. Having that list is critical because I don't have...
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CATEGORY ERROR from AUCTIVA
Folks, I'm trying to schedule an auction for 3 wedgwood plates on ebay. Two auctions were scheduled with no problem but now when I try to post a 3rd Wedgwood auction I'm getting a message fro Auctiva that my first category is INVALID. The possible reason, Auctiva says, is because ebay has "deprecated" the category. Hah? Is this some crazy error thru Auctiva or has ebay changed something in its Wedgwood category? The first two auctions scheduled with no problem but when I encountered a...
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Category Error Not Correctible
I have been trying to create a listing for a baseball card. MLBB - 1950-1959 - Single - PSA graded (category 55917). Gives me an error of not acceptible for eBay ... but this is the category and category number that AUCTIVA wants to give me AND the category and category number that I have been using for over two months. WHAT GIVES ?
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category help
The categories in my auctiva store will not work when I click on them. They will only work in ebay. I have updated them and set key words to "all" Thanks!
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Category in your Listing is invalid. Please select another one.
Trying to list a deck of playing cards in the Collectibles/Fantasy, Mythology/Fairies/Other (even tried sub-category of "cards" and I get red text on the Auctiva Create a new item page: Category in your Listing is invalid. Please select another one. So what happened to this category?? Is it feebay or Auctiva's glitch? Oh brother, here we go.........AGAIN.