I have let many listings that never sold stay closed to list again at a later time and now in ebay they are no longer there. I wanted to copy the descriptions for a new listing as many details have changed. Is there a way to find closed listngs descriptions only or how long to they stay available for my knowledge? Many thanks, smiles, cyndi/frstyfrolk
When I click on 'Closed Listings' on the Auctiva Listings page I get the following answer: 'An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.' Can anyone help? Yes I do have closed listings.
In my closed listings. It often confuses me to see duplicates unless I delete. Will deleting duplicate closed listings be my only way of not seeing so many duplicates in my Closed Listings?Will that ever change, where Auctiva will automatically delete OLD closed listings? Say for example after 30 days or if we relist that would delete the old listing out and would not show so many duplicates? Thanks, Debra
Hi All, I like to use Auctiva's scheduler for relisting but sometimes the closed listing doesn't before I run out of patience. Any idea how long they can take to come through, and whether sometimes they just don't!! Ta. GTL
Closed listings is a great - fairly new option. Here is some suggestions for improving it so that it is useful to us sellers. #1 - be able to schedule the relist --- currently the only option is relist now. I can do that directly on ebay if I wanted so it's not a benefit to me UNLESS I can schedule them. I like to schedule my relist all for the same day. That way I know that anything that closed on that day is a relist and won't qualify for credit if sold. I schedule all my relist for one...
Why does the Auctiva store show closed listings? Some are from Feb 26th? No time to look further. Is it possible to reroute the "Click here to browse all my Ebay items" to Ebay until this area is improved? That way customers could actually see the items we have for sale. When you go there now there are also closed items and items with "no picture available". Thanks rlw
Oh, I know I should know this. But I honestly don't pay that much attention to the scrolling window. I put enough links in my listing--I hope buyers get to my store. But I was wondering, how long does it take for a closed listing to get removed from the window?? And how many images/listings is it supposed to scroll? Just curious--and I have a closed listing scrolling across. Thanks much!!
Not all ended listings on eBay are being updated to the closed listings on Auctiva or are being updated with a huge delay. Some may come over and others don't.....and the funny thing is they all ended the same time. This is causing issues relisting. We are in the final hours of a listing promotion.
PLEASE Help! I have a listing that closed yesterday morning that I was prepared to re-list today, (some of the items had sold) and the Closed listing is nowhere to be found! Closed listings are what I utilize to know what needs to be re-listed. If they don't show up in Closed listings, I have no way to keep track! The closed auction does not show up under any or sold. I have no idea how many others may have just not shown up! Please Help! If closed auctions just disappear, this service does...
Hi, I allowed all my ebay store listings to "close" so I could relist thru Auctiva. I have several categories so it was going to be easier for me to find and relist items from one category at a time. This worked for the first category I tried out. Now I can't get any more listings to show up to be imported for revising/relisting. I have over 200 listings remaining to relist in my store. Thank you for any help.
Hmm... Maybe I'm not understanding something here... I create my listings with Auctiva... They then become Saved Listings or Scheduled Listings... Then they go to Active Listings...and finally to Closed Listings. What I'm wondering is what would be the purpose of Importing Saved Listings that I used Auctiva to post? I mean, wouldn't I just end up with 2 of each listing at that point then? One that I Saved/Scheduled...and one that is now closed... What's the whole purpose of having a Closed...
I am trying to relist several items that did not sell. When I click onto edit/relist, it brings up a blank page as if I was starting all over again trying to list an item. How in the world do I get in and relist unsold items nowadays? It used to be soooo simple. Everything looks as though it's changed on this page. I'm completely in dark here and need some help. Thanks
I am tring to find the link to close my classic account I already colsed my regular auctiva account and your system is still emailing my buyers the tocken and everything else has been erased so this is the last thing I can't find to stop your system from getting involved . can you please provide the link to close the classic account and any info if i need to do something else to stop your emails I stopped using this service months ago and want to just leave HELP PLEASE.
I just relisted an item through ebay. Clothing now offers new, new with tags, or pre-owned. Auctiva is not showing that change. ebay also updated item specific options for jeans, these changes are also not showing up in auctiva. Does anyone know anything about these changes and/or when Auctiva will be offering the correct choices? Kim
Hello. All men's and women's clothing categories are only showing the Brand field in custom item specifics when there are usually more fields to fill out. Is this on auctiva or an ebay issue? Would appreciate any advice or ETA on this being resolved. Thanks
Ebay has somewhat changed their clothing listings to allow to enter COLOR (along with size / type) ect. Auctiva does not give this option, so where is some incompatibility when a listing created here transfers to ebay. Is there a way to remedy this ???? thanks - kim
When I make ads, I prefer to use an offline tool, Kompozer because I am stuck with dial-up internet service. I have copied and pasted the scrolling gallery html code into my "template." When I upload to eBay and click preview, everyhting seems to be fine. When I check back later, sometimes the scrolling gallery is there, sometimes it is not. Is there an easier way to be doing this? Will Auctiva automatically add scrolling gallery to my ads if I do not put the code in? Any other suggestions?
I KNOW this has been addressed somewhere...but can't locate it...so here I go. I have quite a few items listed that I happened to check. In preview they look great. In ebay on PC they are fine....but when I view them on iphone the numbers at bottom are showing up in blue. This is happening on quite a few of my listings. I specifically remember me addressing and thought auctiva responded this but can't locate thread. Auctiva can you refresh my memory on how I can fix this...when people click...
many people go to the auction counts charts at PSU to see whats going on in the online auction industry... this is somewhat a good yardstick and one then can make the correct plan.. I use to only go to PSU to see just the auction count chart.....many will go to find the 2nd best chance to get a competitor to ebay... many will use the auction count chart and then go with the 2nd... it is more reasonable to help build the 2nd then any other one usually....all we need is 1 competitor to ebay in...
i think this site... where people go to check auction count charts . should be given the award as the most tricky and devious.....i've seen mods hurl personal insults then go back and erase any evidence... now i see here with this person ... they have been caught again.... ::::someone posted saying thank you moderators for the editing of posts... and i find that in extremely poor taste !! yep someone else has seen them do their trickery stuff... yep..someone else is seeing ..... but also on...
Hi -- I'm looking for ways to get more traffic to my store. I've just begun using Auctiva and would love it if any experienced folks out there would take a look at my website and give me some feedback! ANY observation would be helpful! THANKS!!! Julie
Hi, I'm a little disappointed. Just signed up to Auctiva and linked to my ebay items. I love the scrolling window. I then found out that the colour scheme can be changed, which I did - love it even more now!!! However, I am told by the (very quick response) help centre that it wont update to the new colours on my already imported ebay listings. This is a real drag, is there any way the import can be done again using the new colours, or do I have to wait 90 days for the items to end? Any help...
Hi guys, probably a simple solution but I can't work it out. In my listings the scrolling window is blue which I chose before but I have since reverted back to a red colour scheme but all new listings are still being accompanied by a blue window. Do I have to most an item through Auctiva for it to become the 'default' colour? Cheers!
I set my s/h discounts in eBay... I checked "use eBay discounts" in Auctiva then posted... none of my listings (originally) showed "(discount available)". Might this be a problem because eBay allows discount "Profiles" (I set up 2 of them) and Auctiva doesn't know which one to use? Auctiva has no options in this regard.
I listed my 1st auctions via auctiva today. When I went to look at them on ebay, it put that I'd ship additional items for $4 each...my info states $2! I have checked 3 times to make sure I wasn't missing anything. Has this ever happened to anyone? How do I change it?
I have sold two things to the same person and want to combine them into one package ( the items, that is) and need to know how to make up a shipping slip and insurance. Since it is not the way they were offered so the buyer only has to finish the transation to get stuff, I am hoping there is an esy way to do these things.
I have buyers who often purchased more than one item from me. When that happened, I used to send them a combined shipping invoice and they would pay once. Now it seems, they purchase one item and are immediately routed to Paypal. I end up refunding shipping overpayment on Paypal I don't use eBay's checkout and am wondering if I should. Would that interfere with my Auctiva Checkout Profile?
Hi -- When somebody pays for one auction at a time (because he doesn't wait for me to send a combined invoice), I end up with separate packing lists. Isn't there a way to combine all these separate purchases by the same buyer into one grouping? I feel like maybe I just don't know how to do it. Thank you.
I have disabled Auctiva's checkout and still can not combine items onto one invoice. Is there anyone out there who can do it? I told Ebay I disabled checkout with Auctiva so it has to be an Ebay issue but they still say it is not them (Ebay). If you do combine items on one invoice let me know how?
Hope someone can help me figure out why my shipping won't properly combine. I have combined shipping set in ebay, set to combine weights, have use eBay prefs in the listings but multiple items keep combining and only charging shipping for one item. I have email CS for 5th time w/ no response. Ebay CS was no help since listings are thru Auctiva ..EB says Auctiva problem....meanwhile I am eating the excess shipping on the once that pay instantly. and, yes, I am new, but I need help, please?
With the new eBay fee changes, it's makes more sense for me to list under one eBay id (one stores fee) rather than multiple. Is it possible for me to export listing created under one Auctiva id and import them into my second Auctiva account?
Let me get this straight. Nearly EVERY Auctiva auction is missing photos...which could be millions of photos...and NO ONE from Auctiva has hopped on this Forum in nearly a day to let us know what's going on?? NO message on the Home Page?? I understand problems happen...it's the whole lack of communication that's the most irritating!! I've got auctions for the UK ending in 4 hours!!! I am sooooooooooooooo screwed!!!!
After being frustrated for weeks listing on a Sunday..I thought I would take a week off..be clever and list on Saturday.Nope."Server Application Unavailable".My Gawd..will Auctiva ever work on a weekend??..I know..I know.."list on a weekday"..but I have a job..and after 12 hours a day I don't have the time or the energy.Could someone "up there" please inform us is this the norm or will things ever change? Cause I'll find something else..spend the extra time..if I know it will work.Any ...
Many new items listed while everyone was complaining about the fee increases/feedback changes. I plan on getting as much listed b4 the changes happen...to see what I can move! Thanks to Auctiva I have at least 20 items scheduled! so come take a peek! http://www.stores.ebay.com/gitasan
Hi there I am thinking joining auctiva. I understand that once signed up it will sweep all my listings over, but what I ned to know is - can I then make all my boring listings from E Bay format into nice ones using Auctiva tools or do I have to wait for them to finish before relisting using new templates? Thanks for any answers in advance
Hello to all. I just wanted to know if there is anyone out there that can give me comments or suggestions on building up to Trading Assistant. I cannot list in the Ebay Directory right now because of my feedback score. I have placed an ad in my local newpaper and I have flyers up all over town. I haven't really got the response that I was expecting from that though. I think that it is due to the fact that the items I have been selling on Ebay are from my personal collections and they really...
Welcome to the Auctiva Education forum. We've added an Education tab on our site, which hosts how-to articles covering best-practice techniques for using eBay and other online auction and e-commerce platforms; exclusive "from the trenches" editorials by renowned eBay experts; and analysis of e-commerce news, trends and events. Use this forum to send Auctiva editors topics you’d like to see us cover, and suggestions to improve the Education tab or our Online Seller newsletter.
Welcome to the Auctiva Education forum. In the next few weeks we'll be adding an Education tab on our site, which will host how-to articles covering best-practice techniques for using eBay and other online auction and e-commerce platforms; exclusive "from the trenches" editorials by renowned eBay experts; and analysis of e-commerce news, trends and events. Use this forum to discuss individual articles, of which each will have its own thread for comments.
Hello! I'm a new user and while I'm completely impressed with your offered services, I'm a bit disappointed with your communication to the community. When Auctiva first learns there are problems/issues with the functionality of their site, servers, etc. (and resolution will take some time), they should communicate these problems/issues to their fellow members. This would lessen the amount of not just frustration, but postings in the forum. Knowledge is power and communication is vital for...
Hi- quick question, did anyone else notice that the community forums were out this morning for a few hours? Tried several browsers, and have a friend in another state try and she had same experience. I did look on Auctiva facebook to see if announcement there, but could not find one. This may not be where this should be posted but was best I could locate.
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