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Hi All! I'm trying to figure out how to put multiple variations (size, color) in my listings. I understand it's a newish feature eBay allows, and I've found some info in the eBay help section, but can't see any place on my Auctiva listings to enter multi variations. Has anyone tried it? Any help is greatly appreciated! TIA!
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I agree. This is a feature that will save us on ebay fees. A couple of weeks ago, I was told by live that they are talking about this. It was suggested that I go in to ebay and fix the listing there to show multiples. . sounds like a real time saver to me.

Also have noticed that the ITEM SPECIFICS as not updated.. this has been for quite awhile. Is most of the energy going for commerce now?? These are things that save us time and money.

Please work on this.. we need to save all the $$$$ we possibly can.
The holidays are coming. That is for sure not the time to roll out a new program, as previous history has shown there is steep learning curve on new roll-outs AND it takes time to get kinks out. We need this promto so kinks can be worked out before holiday season hits us.

This is needed now so that when ebay rolls out next categories of it, sellers are familiar with it and it is ready to be used.

PLEASE auctiva.. more information!!
This is a HUGE money saver for sellers and as ebay releases more categories more sellers will be able to use it. The kinks need to be worked out before ebay releases ALL categories for this.

For sellers who may not be able to use now.. you may be able to later.

Also, ITEM SPECIFICS need to be updated in a bad way.

Both of these features are time consuming to go in and re-do in ebay separately. In this business TIME IS MONEY and we need these things fixed asap.

Auctiva.. please give us some in put here. A lot of sellers could re-coup their Auctiva fees in one or two multiple listings.

Please respond with time-frame.
I am sure it is a huge undertaking.. but can't help but wonder if auctiva is biting off more than they are able to chew with the ebay listings going, new commerce enhancements, (plus working out soooo many kinks there and people surrendering on that - as I did) poster all going, new billing system all going on at once. When things were free people did not expect things to be updated very often, or at least I didn't.. I figured you get what you pay for and was thankful for what we had. . . But now that people are paying they will expect site issues to be addressed and updates to be done on a timely basis. Right now ebay only has couple of areas rolled out, I am sure so they can iron out kinks before a full release. But when they are going full steam with this, I would guess more auctiva customers will be after this quickly. I can only assume the previous mention of later this year is a very remote possibility. With such a large job I would think it would already be being worked on if it was coming out in 2009.

I guess I am concerned because I see major bucks being thrown away on fees, or I see lots of time being spent re-doing listings that could be multiples and should only have to be done once. Obviously, in this business, time is money and this is huge amounts of money in our pockets.

Please see what we can do about getting this on a priority list. It is important to have kinks out before Christmas rush.

Thanks for your input.
Reality check:

1. It looks like Auctivia has addressed the issue.
2. They can't just push a button or something to make it happen overnite. Anyone with a tiny bit of knowledge of the programming biz knows this. Look how long it took Ebay to even have this feature: they had been mentioning this happening for a very long time (a year? longer?) How can you honestly expect that a 3 rd party service can make the same feature in a month? Confused it ain't that easy.
3. Can't people still list the multiple variation listings directly on ebay untill Auctiva supports it?
Auctiva is dancing around the issue. If they are planning this for "later this year", then surely there is an estimated date??? Just like planning a wedding, you set a date and plan and plan some more, send announcements so people anticipate the event. Yes, lots of work, but that is life in most businesses these days. My husband is contractor. They can give estimated date for any job they bid, even before the ground is cleared. Auctiva is not starting from the ground up, they are established company.

Yes, programing is not something that happens overnight, and it does not take a rocket scientist to know that. However, nothing happens of noone is working on it.

Ebay announced plans for this months ago, perhaps auctiva should have been "thinking" about it then. It is not new news that this was coming. It started June mid-June which is over a month ago.

Auctiva's suggestion was to list through them and then going to ebay and revising the listings. This is a time waster, and listing through ebay costs us more money because of pictures that we are paying to have hosted by auctiva.

However, if it is not something you will use that is why you do not care. Others do.

Passive people are never heard. Just like you said you sat back waiting on auctiva to change the fees back to do the right thing. Do you REALLY think that those fees would have been changed without someone raising the roof??? If so you are in fantasy land. If everyone sat back we would be paying LOTS OF $$$$$$$$$.

It is obvious that perhaps you are a recreational seller and do not care, others sell for a business and they are only asking for what we are paying for. We still need DATES for plans so we can either hold on those items that apply or list another method.

I am sorry if our posts steam you , as do most of the people who posts written but passive people get no where in life.
I think that ebay charges for each of the variations as a separate listing. So if I were to list 1 t-shirt with 4 sizes and 2 colors...it would be 8 x the listing fee. Also for each variation it counts as an item in your store. Does anyone know if that is correct? I love the templates from Auctiva and must have the multi-variation option in conjunction with the template to make an effective listing that sells.
Hi- This is cut and paste from ebay site. Unless I am totally mis-reading this, this is a great money saving device as well as huge time-saver. If anyone understands or interprets this differently, pls. let us know.



List multiple variations of a product including color and size in one 35¢ listing!

* Save on listing and photo fees
* List more in less time
* Manage inventory right from your listings
* Price each variation separately
* Great way to cross sell
* Get exposure for more inventory

Here is listing link from the Bay:

http://pages.ebay.com/sell/variation/
I have not tried to revise a listing, however, did go through ebay listing process last night for this, just to check prices. This is truly a piece of cake, there is no real learning curve all explained very well. (did hit one minor, very minor snag) I did mock listing of 11 pairs of shoes T $24.00 - $24.99 each pair. The cost to list 11 pairs was 35 cents for the listing, fixed price plus 15 cent for an extra picture I put in. So for 50 cents I could list 11 pairs of shoes all in one listing with one extra photo. Doing through auctiva, we should not have to pay for extra photos. I typically list shoes with 4 photos - 5 photos So doing through auctiva the savings would be very big when you multiple the listing fee X's 11 and the photos X's 4. Then multiply that by how many item you have. There is a chance for auctiva to make more money also, as more pictures will be added to their site simply because right now listing through ebay that is revenue auctiva may not see, as there is no real need to add those in auctiva when we can't list them through auctiva anyway.

IF anyone dares to try to revise a listing, let us know how that works. . may get courage to tackle that one later.. but sounds like a hassle to me.
Last edited by lookandbuyme
You are right it is VERY unprofessional. I have done this type of listing as CHOICE listing for years and hated/hate doing this way because I too feel it is not polished looking.

We have beautiful templates, nice layout to listings and then blob. . no place to pick size without a separate email.

I talked to ebay this week and they are working on rolling out LOTS more categories according to person that called me.

I see a train wreck if auctiva plans on rolling out for all old and new categories at same time and tries to get those kinks out at same time.

Also. . Christmas is about 112 days away, YES, 112 days away. that is not long to roll this out this year and get kinks before we miss the Christmas business. Obviously, would be great to know we will get before Christmas day.

Auctiva.. we have been able to do "CHOICE" listings for YEARS and YEARS which is what we are still having to do. We need multiple listing.

*******Auctiva.. we asked for your go around for this.. please tell me you can at least figure out a logical go around besides choice listings.*******

Thanks, look forward to hearing more from Auctiva and other members.
Well here is the work around. I finally started listing directly thru ebay with the multi variation listings. It is much better for the customer to use with the "pulldown" tabs to select the size and color of my t shirts. Ebay gives you 12 pics per variation also and it is only 35 cents for 30 days for each listing. I have 3 colors and 6 sizes...18 variations for only 35 cents. No more "store" listing that don't show up in the search results either. Oh yeah the work around...I make the listing in Auctiva and then cut and paste from the preview page only the template part of the listing (animations, graphics, details,shipping,about us, etc) into an ebay listing that has been newly started with the variations enabled. Just use the "Sell Similar Item" command to start another after the first is done and cut and paste the Auctiva stuff into the "Describe Your Item" box. Check it out and let me know if I missed anything.

http://cgi.ebay.com/StG44-STUR...d=p4634.c0.m14.l1262

Bill
Auctiva.. can you give us information on this. This is July note from Tony. .

Can you give us current status??? It is October.. holidays are fast approaching. Would LOVE to use this.

Auctiva Tony M.
Auctiva Product Manager

Apprentice
Posted July 14, 2009 12:45 PM
As an FYI, Auctiva does not yet support multiple variation listings. We hope to do so later in the year.

Auctiva Tony M.
Sr. Product Manager, Auctiva.com
Can you give us current status??? It is October.. holidays are fast approaching. Would LOVE to use this through AUCTIVA system. It is now pretty much later this year.

quote:
Posted July 14, 2009 12:45 PM
As an FYI, Auctiva does not yet support multiple variation listings. We hope to do so later in the year.

Auctiva Tony M.
Sr. Product Manager, Auctiva.com
Hi - thanks for word of support there. It is appreciated very much. Smile I personally think they are more likely to lose customers because of lack of response (which to me ='s lack of interest) than not having it at this point. (later perhaps they may lose).

However, my feeling is they need to find and post a go around for doing things they are not providing instead of sellers trying to constantly find their own.

I know of several people who have left lately because of lack of responses and vague responses to many issues.

If I do not answer a question on ebay the buyer would interpret as I am uninterested. I am getting same impression lately from auctiva. When they were debating the new fees they were HOT and HEAVY on the boards constantly! Wonder what happened after they got the fees? We no longer have live support (unless we are on $19.95 plan) and the answers I get from support are very bad lately and have lots of misinformation. (reminds me of ebays old responses a little bit).


Thanks again for your support.
Hi- I did write support request today on this and got quick reply. It said engineers are currently working to integrate with their services. This is large project & there is no ETA.

I also asked that this be replied to in forums rather than ignored.

I was also told that concerns can also be addressed through the support site. Sooooo.. .if this is something we want, I guess not only listing on forums, but we have to write support notes too.

I just assumed the forums would get response since Auctiva was hot and heavy on them with the fees discussion and on the commerce site. I did not want to bog down support with issues that did not relate to listing problems.

But.. now I am understanding that possibly we should do both. Maybe the squeaky wheel gets the grease, as commerce has been squeaking and they get lots of grease (though from what I could tell it is needed).

I also asked that the threads possibly be combined in one place so they are not straggling around out there. That way if we get response they will be on same thread.

Hope this helps some.. .figure at this point we have nothing to loose.

If you have not written support, I suggest gettin on with the gettin' on.

Thanks
Last edited by lookandbuyme
Hello! Just popped in to check out another issue, and was surprised to see this old thread still going... and with no clear answers yet.

I've been using the multi variation feature directly through eBay since originally posting here. I really do like it... especially the lack of numerous auctions to keep track of. But the FVF is higher (I think 12% vs. 8% in the clothing category?) so there's a trade off, IMHO, at least with my low volume inventory. (i.e., if you're listing 100 items for one insertion fee, that's a huge savings... but when it's only 10, not so much.

As a result though, I'm becoming pretty comfortable navigating the SYI form at eBay. To the point that I don't list much through here anymore. I wonder how many sellers Auctiva is losing due to this? Confused

While I'm here, my "other issue" is with regard to writing my Auctiva listings. Whenever I copy/paste text instead of typing it, the fonts, text size, and placement in the text box gets all screwed up. It will look fine until I hit "preview", and then it's all nutty. VERY frustrating. I'm about ready to give up here. Has anyone else had this problem?

****Off to check the board for related threads.**** Good luck everyone, and take care! Linda
You are right.. navigating the sell your item form is MUCH, MUCH easier than it use to be. I have used it also for multiple's a few times.. and like the form MUCH better than the old form for sure. It just is so much more logical than previous form.

Yes, I am astounded no responses. I know a couple of friends of mine have already left and a couple more who sell lots of multiples are going to do same.

Support implied that we need to write to them. . . guess they had rather 15 people write than read the forums and respond to everyone.

Gut feeling is they should have some estimate, if it is a year out, 2 years to work on, 6 months or whatever. Should be able to base this on how long it has taken other things to be put into place. Would be nice as seller to know so we can plan our sales listings.

Thanks for checking in .. . there are many threads on this.. and I have asked that they combine. . ???


The issue with the jumbling.. I have had same problem and I did not cut &^ paste. They told me to go in and select all, then hit the eraser. It clears the HTML from what I understand and then you can put in fonts, etc., as you wish. I was also told this is due to new software they are using that older listings do this??? Do not know if I was given correct info. I would sure write suppport.. .
quote:
The issue with the jumbling.. I have had same problem and I did not cut &^ paste. They told me to go in and select all, then hit the eraser. It clears the HTML from what I understand and then you can put in fonts, etc., as you wish. I was also told this is due to new software they are using that older listings do this??? Do not know if I was given correct info. I would sure write suppport.. .


Thanks for the help, lookandbuy! I think it must be because I'm recycling old (similar) listings rather than starting from scratch. Good to know!

I tried the eraser trick, which seems to have helped a bit, but didn't correct everything. I'm still finding sentences out of order, for example.

I wasted an hour this morning on a single listing! I finally gave up, erased the whole thing, and typed the description manually. What a PITA. I guess I'll need to write up some new listings from scratch to eliminate the software issue. (Though the main reason I've stayed on here is so I don't lose my older listings and photos...) Thanks again!
Linda B, sometimes when I can't get that to work I open notepad, cut and paste description in it. Then recopy from notepad and put into listing. Sometimes when the magic eraser does not work, that helps. I use both and usually one works pretty well. I have also done just a couple of lines that give me a hard time.

Glad it worked, it took me forever to realize the problem was not one I necessarily created.

Good luck.
Vickie


http://stores.shop.ebay.com/VICKIES-VARIETY?_rdc=1
Sexybiggals.. I do find it interesting that they are scouring posts for auctiva violations, but can't respond.

Yesterday someone had posted numerous forums link that recommended another site and the links were removed within hours. (it is violation of policy to post those links so was Auctivas right to do so). However, I do find scouring boards for violations interesting in light of fact that we have had no response since August. Seems rather than scouring for violations time could be spent answering questions.

I wish person had posted on THIS forum so we would know that this is at least being read. To remove violation link, it would have to have been read at least?

Hopefully at some point we will hear form them in forum. Guess responding may cause more people to jump on forum wanting this.


Auctiva.. how about some response here.

Vickie

http://stores.shop.ebay.com/VICKIES-VARIETY?_rdc=1
The most irritating part of this to me was fact that an announcement should have been sent so that we did not continue to use old ones. So rather than waste our time we re-did them from scratch and used from there. rather than continued multiplying the problem by continuing to do more off of the old.

I understand software changes, I do not understand keeping us in the dark.
I wrote to support on Thursday 22nd of October asking about the Multiple Variation update. Here is cut & paste of what I received.


Brandon B.
Support

Posted Thursday, 10/22/2009 10:01 AM

Hello,

I just got word that our engineers are currently working to integrate the new multi-variation listing feature with our services. This is a large project and there currently is no ETA for it's arrival.


I also asked if all of the threads on this could possibly be combined.

Got this note in part back:

I will forward on your comments to have the forum updated with info about the multi-variation feature and its ETA. I will also forward on a request to have those threads combined. I am not sure if this is possible but will forward it on to moderator.

I wrote on Monday November 2nd asking if this could be forwarded to moderator and how frustrating receiving no responses in the forums is.


I received this note on Tuesday 3rd


Brandon B.
Support

Posted Tuesday, 11/3/2009 12:02 PM

Hello,

I have forwarded your comments on to the forum moderator but I do not expect any update in the forums on this topic for the time being, as there no new developments on that feature at this time.

I also asked why they wanted discussion if they were not going to discuss? And mentioned that the discussion thread was opened after this was already being discussed.

Tonight I got this response:


Brandon B.
Support

Posted Tuesday, 11/3/2009 2:30 PM

Hello,

Correct, I have no further news on this feature from our developers. We asked for discussion on this topic to judge how many users want this feature is to our customer base. However, many other factors play into the decision of adding this feature and at this time there is no further update on this feature.

I asked if this is being worked on or NOT? So we can get on with the getting on. Here is response I received today:

As I have previously stated at this time there is no update on that feature and when it will be available. Currently it is still in the decision process.


So.. am assuming first response was not totally true and find it quite disturbing that noone can tell us.


It is being worked on with no ETA. . OR is it still under discussion. Simple question. It is deceptive to lead us along only to find that it is not being worked on at all.

Auctiva.. if I am interpreting this incorrectly, please feel free to correct the information.

I feel like I am beating a dead horse here.




Anyone else want this?? If so. .we better start speaking up in forums and in emails.

Ebay is introducing more categories for this.. and as more are introduced this will become more useable for many more sellers.

If you are interested in this or may be in the future, how is the time to write support and in the forums. they need to know that we want this.

Thanks
Last edited by lookandbuyme
quote:
Originally posted by lookandbuyme:

Anyone else want this?? If so. .we better start speaking up in forums and in emails.

Thanks


Looks like you and a handful of others are the only ones who want this. As you said, you are beating a dead horse. IF they are working on it (?), I'm sure bugging them several times a day about it isn't helping the cause. Seriously, why would they be working on something for a small bunch of people who do nothing but complain and bad mouth them all day on the boards? That sure as heck wouldn't motivate me to work any faster! lol But thats just my two cents..... Wink
What other ebay listing services offer this now? Has anyone looked into that? I'm curious. Maybe that will light a fire under the "powers that be" and they'll get a move on.
First, auctiva are the ones who suggested we write them through support. Isn't that what it is for? If we have a question, they are not responding to, we need to go to support?

We really do not know how many people want it, do we? Auctiva told me there are requests for it? Plus, The forum threads are spread all quite a bit and I have asked they be combined. If auctiva can close a thread, surely they can combine a thread to put it all in one place. However, the discussion thread Auctiva opened was opened AFTER all of the other threads had begun so this was not a case where a new thread began after auctiva opened one on it.


My point at this point is that I was PURE lied to. People need to know if they were told it is being worked on by support that it is not. That it is being discussed. I have a huge problem with deception. You do not say you are working on a project when you later say you are NOT WORKING on IT. I would be fired from my job for that. Just come on the post and say it, then you do not have to lie about what you are doing? I am sure this happened because support only read the very last note written, not what they had already written.


I will continue to pursue this, and hope others who will use it do too. Of course, if we do not post, it will never happen it will become an inactive thread, right? If we do not write support they do not know we want it right?
Guess I am confused as to how we let them know we want it if we let forum die and do not write support? Any suggestions on letting them know if we just quite writing and quit on forums?

I am sure commerce would NEVER happened if they had not been dogged by the people who used them by forums and support requests.


I do not know what you are talking about trashing them on the boards. A handful of people? I see issues ALL over the BOARDS by all groups, especially commerce group. (and I do not blame some of them). If I have a problem, yes, I do write it, I thought that was what boards were for? but trash them, no I just tell it like it is that day.

Incidentally, the support people and the engineering team who implement these changes and two different groups. So writing support really has nothing to do with implementation of new features, other than they can pass on messages, so the more we write the more messages will be passed.

As far as what others are offering - We are not allowed on forums to mention auctiva competitors and what they do and do not offer, it is a violation of auctiva policy and I do not blame them for that policy. I am sure they know who has it and who does not though, as surely competitors keep up with each other, especially in this dog eat dog world.

We all know that most people have not even tried it. Some know NOTHING about it. I don't know what you sell so not sure if you could use it or not, but even if you can't today, you never know what you may sell next week, year? This is for sure not for the casual lister that list things around the house, it is more for people who have inventory of like items. If it were available I am sure it would be used a lot.

I know this is the wave of most online stores, Amazon uses, it, ALL department stores use it, All Shoe Stores Use It. Cosmetic companies use it. I really can't think of a website I have been to that does NOT use it. If you go online I can't think of a company that does not use it now. I am pretty sure Auctiva commerce even uses it now. Obviously, ebay put a huge amount of thought into it before they started using it and decided this was sure an asset to them as well as the seller. It helps boost sales, it is easier to navigate than looking thorough hundereds and thousands of listings for your size. It stops from bogging down sites because you have an item listed one time, it saves the companies storage space because they are doing one listing rather than 200 - 500 or more different listings. One person does not bog it down much.. but thousands and thousands, yep will sure make a difference.

I am sorry if this is not a feature you want, we all are interested in what only "we" want for ourselves. I try to see the overall picture. There are lots of things needed and some I would sure place over this that would be used more by community as a whole.

Thanks for your 2 cents worth. As all opinions count on the forums.
quote:
I do not know what you are talking about trashing them on the boards. A handful of people? I see issues ALL over the BOARDS by all groups, especially commerce group
Lookandbuyme, I was specifically referring to the ones complaining about the variations option. Sorry to get your feathers all ruffled up.

I am aware of the policy about referring to other companies on the boards. I was just curious! Can't someone say "yes, I did look at other companies and yes they did have this feature" ? Just making a suggestion since there's a few people who believe this is a live-or-die feature that they must have RIGHT NOW. Please forgive me.

Okay I'll get off of this thread and leave it to you folks. now go to your corners and come out swinging!!!! Ding!!!!!
Dreamin. .
It takes a whole lot more than this to ruffle my feathers. . a whole lot more. However, from reading your posts I can't help but wonder if you are employed as an Auctiva Goodwill Ambassador. Especially since you do not put a store name or link on any of your listings?

It appeared as tough your note about trashing was directed at the people on this thread. If a discussion of what we want and why we can't get response since August is trashing, then so be it. I would think auctiva is much tougher than that. I have seen no trashing of Auctiva on this thread. And if people giving their opinion is considered trashing by you or others, please read lots of the other forums. this is very mild compared to some of the forums I see.

Furthermore, nobody has said this is live or die feature, I can't find that anywhere? It is feature ebay introduced and is used worldwide by most companies now that sell online. No one said RIGHT NOW, I can't seem to locate where that came from? We just would like to know the truth about it. Worked on, not worked on? This year, never, 5 years from now. Simple. The notes on forum from auctiva really state 2 different things. As did the notes I received from support.


What other ebay listing services offer this now?
quote:


This was question asked, so I answered that it is violation of policy. However, YES to answer to answer your question. However, as with all companies, including auctiva, this is large undertaking and we fully understand that.

I am sure your input is appreciated on all of the threads, after all that is what they are for. For us to disucss, for others to respond, for auctiva to respond. I believe they are also to ask questions, such as this. If it were not for the forums how would they even know we wanted this? I do not expect them to be psychic. We really do not know who is asking because of various threads and we are not privy to support requests asking about this.

Do you think the original fees would have been lowered drastically if people had not gotten on the forums and support, would commerce be around if they had not? Would we now have live edit feature if they had not requested this. Spell-check back for those who do use it? There are lots of great features that we would not have if it had not been for the people like Michelle, So-Cal Cindy, (who I have not seen post from in awhile, Granny Vixen, Covered Bridge. . And many, many others.


As far as come out swinging? Do not know where that came from. . maybe that is your philosphy and way of doing things.. just come out swinging?? I prefer a truthful discussion to swinging as swinging usually gets one nowhere.

Thanks for your input.
Last edited by lookandbuyme
For all concerned, so you know...we are actively working on bringing item variations functionality to Auctiva.com. To be clear...we are well past the point of making a decision as whether to provide item variations functionality or not; it is our intention to do so. We are now working our way through the technical details and issues that we must solve in order to bring it to you. Item variations IS more complicated than most things we undertake so this takes time.

Our desire and intent is to provide it to you as early in 2010 as we can. This is as specific as we can be right now. We will convey more to you when we are in a position to be more definite.

We know that you do have other options for listing on eBay besides us, and we sincerely appreciate your business.

When I get a chance I will look into combining the threads on item variations together.
TONY.. THANK YOU SOOOOOO MUCH!!!!!!!!!!!!!! (I am not yelling . . or maybe I am yelling. It is a glad yell if it is yelling!! )


Whew. . a straight answer. Felt I may be getting yanked around there for awhile, but do understand your support does not always know the behind the scenes working and that they do what they are told to do.

I appreciate the response. I frankly, can get on with the gettin' on and quit holding off on the items I would like to list this way. Yet I know I can also hold off on summer items to see where we go from there. We can just plan our own plan of attack now. I was very concerned as you know about the mixed responses I was getting. I appreciate the answer and never expected an exact date, as I am sure this is more than a HUGE undertaking and very time consuming as well as requiring lots of skill from your techies (or engineers do not know politically correct name). Just know I am not big on geeks.

I also appreciate fact that you can take anything off of these forums, but seem to let most of the good bad and ugly stay on here. So it is truly a forum. That is appreciated and I can assure you probably saves our spouses and kids a lot o our frustration and probably a few heart attacks just letting people vent.

Thanks again for your response. It is appreciated by me for sure and I am sure by others who may be interested in this.
Last edited by lookandbuyme
I honestly cannot believe this isn't done yet. This is costing me hundreds of dollars every month in ebay listing fees since my business is in clothing. I have 600 listings currently that could be combined down to probably 100 if this would get done. On top of this, I am paying $9.95 to Auctiva that I wasn't paying a year ago. I can't really afford to keep paying $2,000 a month in fees to Ebay, so hopefully this gets done very quickly. I guess really, I'm the idiot for sticking with Auctiva because of the templates and because I don't want to mess with moving all my listings.

It's funny, but using Auctiva isn't only costing me $9.95 a month, it is really costing me HUNDREDS of dollars every month because it lacks basic functionality that could save me money on Ebay.
quote:
Originally posted by cmd-sales:
I honestly cannot believe this isn't done yet. This is costing me hundreds of dollars every month in ebay listing fees since my business is in clothing. I have 600 listings currently that could be combined down to probably 100 if this would get done. On top of this, I am paying $9.95 to Auctiva that I wasn't paying a year ago. I can't really afford to keep paying $2,000 a month in fees to Ebay, so hopefully this gets done very quickly. I guess really, I'm the idiot for sticking with Auctiva because of the templates and because I don't want to mess with moving all my listings.

It's funny, but using Auctiva isn't only costing me $9.95 a month, it is really costing me HUNDREDS of dollars every month because it lacks basic functionality that could save me money on Ebay.
cmd-sales,

We understand that item variations listings is a cost saver for sellers.

We are currently working on providing item variation listing capability on the Auctiva site (we have developers assigned and actively working on item variations right now) with the goal of introducing the functionality as early in 2010 as we can.

We really do appreciate that you have stuck with us even though we don't have item variations yet. And, we hope you will bear with us a bit longer as we are working hard to bring item variations to life on the Auctiva site.
Hi- am glad other people are writing in on this. . as I frankly do not want this to be forgotten down the way because they assume people may not be interested. If you will notice a few of us we beat this horse till it was about dead. I was getting ready to find other source myself as were several others and I have numerous friends who left because of this and fact that we could not even get responses.

I too am losing quite a bit every month and have started listing the winter multiples through ebay rather than auctiva . . pain to do that way.. but has saved me some money.

Ebay is going to add categories again from what I have been told beginning of 2010.

I assume once auctiva gets the initial done, they will be able to do the others categories without as much hassle or work.. . I hope as I sell in many categories.

Thanks auctiva for the timely response.
quote:
Originally posted by lookandbuyme:
Hi- am glad other people are writing in on this. . as I frankly do not want this to be forgotten down the way because they assume people may not be interested. If you will notice a few of us we beat this horse till it was about dead. I was getting ready to find other source myself as were several others and I have numerous friends who left because of this and fact that we could not even get responses.

I too am losing quite a bit every month and have started listing the winter multiples through ebay rather than auctiva . . pain to do that way.. but has saved me some money.

Ebay is going to add categories again from what I have been told beginning of 2010.

I assume once auctiva gets the initial done, they will be able to do the others categories without as much hassle or work.. . I hope as I sell in many categories.

Thanks auctiva for the timely response.
Assuming that eBay does not change the programming interface they gave us for clothing and shoes when they add new variations categories, then the item variation listing capability we will be adding to the Auctiva site should need little if any change on our part. Won't know for sure until eBay announces their plans though.
Tony, Chris, anyone???? Auctiva members have you written support and heard anything on this???

- hate to ask.. but what is status of this?? Anyone else wondering this?? It is time for sellers to be getting spring listings started and would like to put spring items on multiple variation listings. Need to know so we can plan for listings and sales.

I have listed a few things on ebay with this and have to say it is a $$$$$$ saver for sure. A real bargain for sure and my sales on those items has increased over the way they were before for same items listed as CHOICE listings or as separate listings.

Thanks for an update to start the New Year with a Bang for us!
We have developers actively working on item variations and they have been for some time. The project is moving along well.

I'm still not in a position to give a time when item variations will be available. I'm not deliberately trying to be vague; the reality is that there is still programming and testing that remains to be done before we say when it item variations will be added to the site.

As soon as I can be more specific, as I said before, I will be.
**********************
Thanks.. others who want this, please write in forums and support. The more people they think want this, the more likely it is to be expedited.************************


  
Amen.. I do not have tons of these items, however, would sure stock more, on ones I have I have been been doing this through ebay and I am finding more sales done this way and more watchers than I had before and more questions on these listings than I ever had before. I only did winter items and would like to plan ahead for spring/summer.

Ebay planned this long ago and actually came out with this in June I believe it is almost 7 months ago, I find it hard to believe it is taking this long for Auctiva. YES, I realize it is a long process, however, it is not like they are inventing the wheel, this has been around for years on lots of sites. It is especially irritating when I get updates on new features all the time and this is still waiting to be done and NO ETA in site. Some of these new features are the new plan for discounted billing, which had to take some time, I frankly am not big on paying ahead when I don't know that we will get things updated in timely manner, especially when we have no ETA for this. The desktop applications which again, I would think would be a time consumer and a quite a few other improvements which I could look back and find, I try not to read them because it irritates me.

Does auctiva not realize that we can't plan our listings with NO estimated ETA from them. We were origianlly told probably (this may not be correct word used) end of year 2009. Then early this year 2010. YES, it is still early this year, but with NO ETA I have to think this is not going to happen anytime soon. I wonder if this is a feature ebay will have out a year before auctiva gets it? Ebay is planning to roll out additional categories and we do not have the original ones yet.

For those of you who do not need this, I am aware this takes time, you do not need to send me notes I am aware of this. But we are not inventing wheel. The map has been laid out for this by others. For those who will not use, just because you do not have categories that apply right now, when ebay rolls out new they may hit your category. Or future ones may.

For those who say, well, do others have YES, they do. I like auctiva, am not big on changing, so don't say "well, go somewhere else". We are just asking for a feature that will save us money probably bring in money to Auctiva, as if I have this I can list more efficiently and would probably want premium plan and would not have problem paying ahead.
Last edited by lookandbuyme
quote:
Originally posted by lookandbuyme:
**********************
Thanks.. others who want this, please write in forums and support. The more people they think want this, the more likely it is to be expedited.************************


  
Amen.. I do not have tons of these items, however, would sure stock more, on ones I have I have been been doing this through ebay and I am finding more sales done this way and more watchers than I had before and more questions on these listings than I ever had before. I only did winter items and would like to plan ahead for spring/summer.

Ebay planned this long ago and actually came out with this in June I believe it is almost 7 months ago, I find it hard to believe it is taking this long for Auctiva. YES, I realize it is a long process, however, it is not like they are inventing the wheel, this has been around for years on lots of sites. It is especially irritating when I get updates on new features all the time and this is still waiting to be done and NO ETA in site. Some of these new features are the new plan for discounted billing, which had to take some time, I frankly am not big on paying ahead when I don't know that we will get things updated in timely manner, especially when we have no ETA for this. The desktop applications which again, I would think would be a time consumer and a quite a few other improvements which I could look back and find, I try not to read them because it irritates me.

Does auctiva not realize that we can't plan our listings with NO estimated ETA from them. In July we were told "we hope later this year" which would have been year 2009. Then "as early this year as we can". YES, it is still early this year, but with NO ETA I have to think this is not going to happen anytime soon. I wonder if this is a feature ebay will have out a year before auctiva gets it? Ebay is planning to roll out additional categories and we do not have the original ones yet.

For those of you who do not need this, I am aware this takes time, you do not need to send me notes I am aware of this. But we are not inventing wheel. The map has been laid out for this by others. For those who will not use, just because you do not have categories that apply right now, when ebay rolls out new they may hit your category. Or future ones may.

For those who say, well, do others have YES, they do. I like auctiva, am not big on changing, so don't say "well, go somewhere else". We are just asking for a feature that will save us money probably bring in money to Auctiva, as if I have this I can list more efficiently and would probably want premium plan and would not have problem paying ahead.
Hi - auctiva policy does not allow us to mention their competitors (I don't blame them for that). There some out there, I have not thoroughly investigated them yet as far as really getting into the nitty gritty, as I really keep hoping we will get some firm info. on this from auctiva so we can at least plan. I really love using auctiva and hope we get this soon. I think the lack of dates has already run some who were interested in this away as I now have 5-6 friends have bailed and are now just listing all of theirs through ebay.

This would not be quite as irritating if I were not getting notifications on new and improved things that are being done. I have no problem with new and improved, and do feel there are a lot of loose ends that need to be tied up, but seems like lots of brand new projects going down when there are lots of loose ends on features we have had for awhile, not just on ebay side, but on commerce side. I feel some of these new things being introduced are money makers so they were moved through quickly. I think this is not on front burner because it is not going to bring more money in to auctiva like the discount plans and the desktop feature introduced last week. THose bring in extra $$$ quickly and this does not and could I suppose take away revenue from auctiva.
I would love to pay ahead, get desktop, etc., but am not interested in spending more when I do not know what to expect and we are left in dark and can't plan ahead on our listings without an any informtion as to whether it will be March, August, December 2010, July 2011 ? 2012? we are left in total dark, how long should we hang on. I feel we are being strung along a little bit.
GoSpin360, lookandbuyme,

In an earlier post in this thread I said that we are working on having Item Variations listing capability available on the Auctiva site as soon as possible in 2010. We still are. I would emphasize the part where I said 'as early in 2010 as possible.'

You both are listing a lot of ads through Auctiva (which business we very much appreciate). As you know, there is considerable work and hassle in moving from one auction management tool to another.

It is highly likely that we will announce and deploy Item Variations on the site in a shorter time frame than it would take for you to get all you listings switched over and get up and running on a new tool.

The decision to stay with Auctiva or not is of course your call, but I would really hate to see you decide to switch and then have us announce we are delivering the very item variations functionality that you need before you even get changed over. If you change now, that is likely to happen.

Our developers are getting very close. I will give a concrete date as soon as I can. Please bear with us if you can. Barring unforeseen circumstances, we won't keep you waiting much longer.

Thanks.
Tony thanks for your response, It is much appreciated. However, with all due respect, we got a note on here in Posted on July 14, 2009 stating
"We hope to do so later in the year." We assumed that was 2009, for awhile we could get no responses at all on forums, I was getting major run around from support tickets saying, yes, we are working on, no we are thinking about it, etc.,

We fully realize you have to plan, however, I do not feel that Auctiva understands we also have to plan. Now there is still no ETA, as early as possible in 2010 could mean the earliest possible will be September in which case we have missed doing this on Spring and Summer and Christmas for 2010 also using multiple format. I feel we are in the the total dark and that we are being strung along a little bit like here is some nice candy for you.. you will love it, but you have to wait on it. We don't know how long you will have to wait, but just wait. Honestly do you all not understand that, we can't plan our listings for multiples without some guideline on dates. It is a royal pain to be listing through ebay and through auctiva, and I figure if I absolutely have to use 2 ways to list, then I just as well find another provider and start my multiples over there, while leaving my listings here until I get my multiples for spring and summer listed and going. Yes, it will mean paying fees two places, but even with 2 fees, I still would save money over listing items individually. It would also save me time which is $$$ in this business. I do not want to do this, as I feel I owe auctiva for all of the years we did not pay and I try to be loyal to people who have helped me through the years. However, I now have to start looking at the savings since I have seen it on the few things I have listed in multiples. I have more viewers, more watchers, more buyers of those items and it is so much simpler to keep up with inventory.


I am also a little concerned that this will get almost done and then not fine tuned or finished. I recently have noticed some posts about loose ends and tying up loose ends on many topics or items that appeared to be abandoned and then something else started.

It is somewhat irritating to get updates on TOTALLY new being introduced and implemented while we wait on this. Yes, I realize this is probably several teams working independently on different areas, but it is still irritating. Ebay will be coming out with new categories before we even get the old ones on if what I am being told is accurate. Which means you will have more people trying out a new format and probably lots of confusion if the old comes out and the new immediately after or with the old categories. I am sure kinks will need to be worked out when this is introduced.

I am not trying to rude or arrogant in any way. I am just making point that we can't plan with NO ETA at all and I can't afford to leave my spring/summer unlisted. I do not want to list through ebay and immediately find that auctiva introduced it and then relist later through auctiva, that is a time waster, and time is money. Nor do I want to go to another vendor and list multiples and others through auctiva. Auctiva is making this decision very difficult because of fact that we can't plan.
If they would say.. you know.. you should go ahead and plan your spring through ebay or where ever and we will have for summer. Or we probably will not get in time for your to get your spring or summer listed then that is fine.. we just need to know rather than twiddling our thumbs on these items waiting.

Thanks and I do hope you understand our position on this.

Thanks for your input.
Last edited by lookandbuyme
All,

We appreciate all who have given us input asking for item variations functionality on Auctiva, and we have been working hard to provide it.

As I stated in my previous post, we are very close to having item variations functionality running on the Auctiva site. We have made excellent progress, and are now in a position to be much more specific about when it will be available.

We will be adding item variations to the Auctiva site next month, February 2010. We are still fine tuning the exact date we will be updating the site, but it will most likely be somewhere around the middle of the month.

Initially, we will be labeling Item Variations functionality as 'Beta'. This label reflects the fact that we are looking for user feedback on it. We are expecting that we may need to do some 'tweaking' tying up of loose ends; we want to be as responsive as we can to real-world feedback we receive from our users.

I will be posting more details about it between now and when it goes up on the site, and also as is our custom, on the date it goes live.

We do appreciate everyone's patience with and faith in us as we have worked on this project.
Last edited by auctivatonym
Tony.. thanks for quick update. GoSpin and I must have been on same wave length, as I was doing same thing with great sorrow. As I do not like change so was having a hard time wrapping my brain around switching in any way. I also feel that I owe auctiva because of all of the years of free service I received.

I frankly can't speak for others, but having ETA helps us with our planning.

Is there a BETA LIST??? Do we need to get in line?? I will gladly be a guinea pig on this. IF there is one so and you do not put me on it.. I may have to threaten to shoot you! Wink Smile
Good Morning All,

I don't post here often but do want to comment on this one..

I been a member with Auctiva for a long time and left and went elsewhere when the crazy payment thing began. I was so angry with Auctiva. Auctiva has since fixed the pay thing to be reasonable.

I am sooo Glad to be back! FACT: The Grass was NOT Greener on the other Side! The other side was a nightmare without the speed, updates, and continuous improvements that Auctiva is working on. Just had to tell you: LOOK Before you LEAP!

Just wanted to let you all know.
Stormasis, I have been listing on Auctiva for a very long time and was not thrilled with idea of switching. Especially since due to an Auctiva formatting issue and insurance blurb having to be removed I just had re-done every one my listings one by one, which took a very long time. Yes, I tried to use the bulk edit - because of Auctiva formatting issue it would not work, support could not make it work either.

I do have friends who went to the other side and they said after got over the initial shock of switching things have been great and they honestly have no plans to come back. When they cut the cord, they really cut the cord. I decided to attempt to hang in there as I simply am not a big on change person and I like auctiva and honestly fee that I used the free for a very long time and sure do not begrudge them the amount I am paying now.

I was not thinking of bailing because of fees Auctiva charges right now, it was because they did not have a feature that could save us lots of money each year that we could get elsewhere. It was strictly a business decision to save money. I am in business to make money, not let it slip through the cracks on listing fees when I can save on them. On Multiple Variation sellers can save big $$$$'s and money saved to me is money earned. I can cover my auctiva fees 20 or more times over even with the few multiples I have in the few categories ebay offers right now.

For us being able to get the multiple variation would make the grass greener and our wallets much greener, when did not know when auctiva would get it until this week so we could not plan.


If you read older forums on this of which they are quite spread under different keywords, we did not get responses from auctiva for a very long time and support requests were very confusing and contradicting to each other. So it is not like we decided on Monday we needed this and talked about switching on Thursday. This has been going on since ebay went live in June and it was talked about way before June on ebay and other forums. No, we did not expect auctiva to have it in June, even though there are those that had it pretty darn quick, we all along wanted ETA's. Just like planning a wedding or party, you need to know when it will be so you can order the cake, flowers, etc.,

We eagerly anticipate the arrival of this, are glad we are getting approximate ETA's so that we too can plan.

I guess since the grass is not greener on the other side in some opinions, we should just shut up and take what we are fed be satisfied without site updates that keep us and auctiva competitive with other sellers, even though they cost us money and a lot more listing time. If everyone had done that when the fees were announced that is what we would be paying right now and you would still be grazing on brown pastures. I would be grazing where my friends graze which they say is good grazing once the first few things are listed.

Thanks for your input, it is appreciated as this forum is for all opinions.
Last edited by lookandbuyme
Good Morning,
Just for clarification, I certainly did not mean that anyone should settle. I understand, all too well, having to make business decisions that better fit your needs.

My posting was in fact to let you know that you must make sure you are going to get the functions you are seeking prior to making a move.

I too, had to make a business decision to come back to Auctiva. Many people with the other lister were so angry with Auctiva they that said they would never come back. I could not stand with a grudge when it was costing me valuable time and money.

Some costly things that I found at the other site:
Uploading pics took twice as long.
Pixels on many of my pics were too high
Re-list was not working properly
I spent too much time scrolling to create a listing.
Too many steps to create a listing.
They had a second chance offer function- THAT DIDN'T WORK.
Inventory functions didn't work properly
Ended listings did not reflect items shipped
Consignment is non-existant
Error messages constantly
and so many more! Please read the community help before making that jump. I was just over in the community help area and there is a HUGE list of malfunctions on the site that remain..

That is why I am back...
Just trying to help. Some of those that left are settling for what they jumped to because of a grudge that didn't make sense for me to keep.

Regards
To make this clear to auctiva.. I was never considering other options because of a grudge for not having this, it was strictly business related. Just as auctiva I am sure would do the same thing if their vendors can't provide what they need.

However, My previous posts indicated I am checking out other options. There really is not a good way to check them out without putting on a few listings and seeing if they work for you as everyone has their own needs. Are you referring to IF or more than one site? As I have considered this and studied options and checkout out friends listings on other sites,they are very nit-picky and seem fine. I have written support tickets to several sites just to check reaction time and if they were skimmed tickets with automated replies. Although I have that problem here occasionally and on ebay quite often. IFr. was taken out of the picture VERY quickly, as their support responses were not read well, or understood and they were simple, responses not automated and did not answer question. I figure if you do not do that before a person starts, then it would be horrid after. So those could be IF issues, (none of my friends went to IF) however, they were zipped quickly and last time I checked they did not offer multiple variation anyway but even if they did I would not switch to them.

Have you tried other sites or is this just IF problems? I can ASSURE you these friends hold no grudge, they made business decisions based on $$$, the bottom line, they are people that believe in gettin on with the gettin on and did not have time to waste with the multiple listings. Their move had NOTHING to do with fees paid to auctiva at all. They did not move when all of the fee issues were going on, they hung in there knowing it would cost them to make the original move in time and sales, but looked at the big picture. It was a time and money saving feature that auctiva did not have. Actually, I believe a couple are paying a little more for being able to use Multiple variation, but they say it still saves them.

So we are not jumping off a cliff being clueless. . we are sellers trying to save money. Hopefully auctiva will get this soon as they have said they would and this issue will be resolved. Smile

My issues have NOTHING to do with the fees auctiva charges at all!!! And sure are not a grudge. But do feel when you pay for something you do expect things to be updated and they are being.. so hopefully all will be happy. (until ebay adds their next categories) Smile. However, I have been told that if ebay uses same platform for new categories that it will make new ones easier for auctiva to do. I am sure the start of this is like building a road from scratch and if ebay sticks with path the new categories will be side roads and easier to build.

Can't wait for this.. . am eagerly awaiting its arrival.
Last edited by lookandbuyme
quote:
Originally posted by lookandbuyme:
Tony.. thanks for quick update. GoSpin and I must have been on same wave length, as I was doing same thing with great sorrow. As I do not like change so was having a hard time wrapping my brain around switching in any way. I also feel that I owe auctiva because of all of the years of free service I received.

I frankly can't speak for others, but having ETA helps us with our planning.

Is there a BETA LIST??? Do we need to get in line?? I will gladly be a guinea pig on this. IF there is one so and you do not put me on it.. I may have to threaten to shoot you! Wink Smile
lookandbuyme, to clarify, there is not a 'beta list' for item variations...no need to get in line. I like keeping my hide intact without bullet holes. Wink
stormasis,

Thanks a bunch for your comments re how you didn't find the grass to be greener over with the 'other guys'. We are working hard to make sure that Auctiva continues to be a top choice for sellers...ideally the first choice. It really means a lot to all of us at Auctiva when users like yourself...who have tried out the competition and have a basis to compare...come back to us and say positive things about our work. Smile
All,

My associate, Rebecca Miller (aka Auctiva Rebecca on the forums), has written a blog post on our upcoming multi-variation tool here: http://www.auctivablog.com/unc...ar-brings-new-tools/

An eBay Top Rated Seller herself, Rebecca has been working closely with the developers of Auctiva's multi variations to make it as easy to use and as intuitive as possible.

Oh, and so there is not any doubt, with the new categories that eBay announced today that they will be opening up for multi-variations (see more details here http://pages.ebay.com/sellerin...owing/variation.html Auctiva's multi-variation tool will work with all of them as soon as eBay rolls them out.
Hi- Wish we DID KNOW. . TONY, Jeff, Rebecca???.. since I am re-doing listings to comply with ebay lastest changes and take advantage of their 10 cents, I would like to do all at once.

Last WE heard on forums was from Tony on January 2010 note said, was February 2010 and this comment at end:
quote:



I will be posting more details about it between now and when it goes up on the site, and also as is our custom, on the date it goes live.



You might try writing to support and see if you can get response. I would put that people are asking on forums.

It has been 8 - 9 months after ebay got this and the anticipation is building . . the natives are getting restless. Smile

If you get update pls. put on here.. I will also write when I get home tonight.


Vickie
Last edited by lookandbuyme
As Rebecca said, 'patience, grasshoppers'. We have to finish tying the ribbon that goes around it into a bow Smile Wink Seriously, we are finishing up stuff like 'help', FAQ's, tutorials, that sort of thing.

Rebecca posted a test listing yesterday with our multi-variations from our test system onto eBay's Sandbox environment and our quality folks and other Auctiva folks have been exercising it in test too. All is going well.

I will be posting tomorrow mid-afternoon west coast time to tell everyone when we will update the site so people can start using it.
All,

OK, I have the good news for you I’ve been hoping to be able to deliver.

We will add multi-variations to the Auctiva site this coming Tuesday Feb 16. The actual site update will take place beginning approximately 7:30am Pacific time, and we will be taking the site completely down during the update. We hope to be back on the air by 8:30 Pacific or so, give or take some in either direction. Mike D of support will be posting about the outage separately in the ‘News’ area of the forum.

As I have posted previously, multi-variations is labeled for now as ‘beta.’ While we have tested it as thoroughly as we can, you may experience a few issues due to it being so new.

Please report any problems to Auctiva Support and they will help you. We will of course be working closely with them, and Rebecca and I will both be monitoring the forums for questions during the day on Tuesday, and as needed thereafter.

When we update the site Tuesday, we are including multi-variations ‘help’ materials including an FAQ, on-screen help (look for the ‘question mark icons’) and also a tutorial. I strongly advise reviewing all these things before you start working with the multi-variations tool.

Multi-variations is advanced functionality. We are making multi-variations available to users on the Premium Plan ($19.95/month) and on the Unlimited Plan ($9.95/month). Basic plan ($2.95/month) can create and save listings with multi-variations, but in order to post multi-variations listings to eBay, you must be either a Premium Plan or Unlimited Plan users. We are including the full capability as part of our Free Trials also.

Please be aware that we have tested multi-variations with a number of different browsers, including Firefox, Internet Explorer, Safari, Chrome, and Opera. Actually, the majority of our testing is using new versions of these browsers. Therefore, while we expect older versions will likely work with multi-variations, you will be less likely to experience problems using the newest browser versions.

Thank you again for all your patience, and for listing with Auctiva.

Enjoy your President's day weekend.
Last edited by auctivatonym
quote:
Originally posted by Auctiva Tony M.:
All,

OK, I have the good news for you I’ve been hoping to be able to deliver.

We will add multi-variations to the Auctiva site this coming Tuesday Feb 16. The actual site update will take place beginning approximately 7:30am Pacific time, and we will be taking the site completely down during the update. We hope to be back on the air by 8:30 Pacific or so, give or take some in either direction. Mike D of support will be posting about the outage separately in the ‘News’ area of the forum.

As I have posted previously, multi-variations is labeled for now as ‘beta.’ While we have tested it as thoroughly as we can, you may experience a few issues due to it being so new.

Please report any problems to Auctiva Support and they will help you. We will of course be working closely with them, and Rebecca and I will both be monitoring the forums for questions during the day on Tuesday, and as needed thereafter.

When we update the site Tuesday, we are including multi-variations ‘help’ materials including an FAQ, on-screen help (look for the ‘question mark icons’) and also a tutorial. I strongly advise reviewing all these things before you start working with the multi-variations tool.

Multi-variations is advanced functionality. We are making multi-variations available to users on the Premium Plan ($19.95/month) and on the Unlimited Plan ($9.95/month). Basic plan ($2.95/month) must, in order to post multi-variations listings to eBay, upgrade to either a Premium Plan or Unlimited Plan users. We are including the full capability as part of our Free Trials also.

Please be aware that we have tested multi-variations with a number of different browsers, including Firefox, Internet Explorer, Safari, Chrome, and Opera. Actually, the majority of our testing is using new versions of these browsers. Therefore, while we expect older versions will likely work with multi-variations, you will be less likely to experience problems using the newest browser versions.

Thank you again for all your patience, and for listing with Auctiva.

Enjoy your President's day weekend.
HOOOORAY!
Big Grin
Glad you found it easy to use. We tried to take as many steps out of the process as we could to make it quicker than eBay's.

I just checked with eBay and they do not support the "Best Offer" option for multi-variation listings at this time. When (or if) they ever do, we'll be on top of that.

Thank you for your post--we saw that this feature was being used heavily yesterday, but hadn't heard much feedback from our users about it yet.

If you find any problems or have input about how we can make this better, please let us know!
glitches...

i sell shoes...

if i try to list one item now, the size list goes from 2-7.5...nothing bigger.

when i use the multiple variation option & then click on the custom item specifics, i get an auctiva error page opening instead of the item specifics.

if i edit a listing that uses multiple variations by deleting all the variations, i again get the above error when trying to open the custom item specifics.

so, basically i can no longer list only one item without getting errors.
quote:
Originally posted by jims.:
glitches...

i sell shoes...

if i try to list one item now, the size list goes from 2-7.5...nothing bigger.

when i use the multiple variation option & then click on the custom item specifics, i get an auctiva error page opening instead of the item specifics.

if i edit a listing that uses multiple variations by deleting all the variations, i again get the above error when trying to open the custom item specifics.

so, basically i can no longer list only one item without getting errors.
Thanks for letting us know. Sorry for the difficulty. I've passed this on to the developers and to Auctiva Support.

UPDATE - Should be fixed now.
Last edited by auctivatonym

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